What does outsourcing mean. What is outsourcing and why is it needed

Many enterprises, in order to save money during the economic crisis, are forced to reduce staff, so they have to transfer some functions to incoming specialists. In this regard, companies are opening everywhere that provide businessmen with such a service. What is an outsourcing company? in simple terms we will try to tell you in this article.

What is outsourcing?

Let's take a closer look, what is personnel outsourcing? The word "outsourcing" comes from in English as "external source". The process itself consists in transferring the performance of some secondary functions to third-party performers. In order to save money, one company may transfer a number of functions to another. Most often, services are of a single nature or are provided sporadically over a certain period of time.

The outsourcing company provides clients with professional support, ensuring the smooth operation of infrastructure facilities or individual systems on the basis of a cooperation agreement. That is, personnel outsourcing is a long-term business connections contractor and customer, fixed by contract agreements. It is not necessary to refer to this area any services that are provided by external performers. Outsourcing is the transfer of non-core activities, which, in fact, the company can perform on its own, to third-party specialists for a long time. That is, the customer uses the services structural unit, which remains legally independent of its organization.

The popularity of outsourcing services is growing rapidly, but the market is not yet oversaturated, so aspiring entrepreneurs who decide to try their hand in this area can easily find their niche here. Oddly enough, the greatest demand for such services is observed during a crisis. Exactly this best time in order to build a successful outsourcing business.

Types of outsourcing

The following functions are usually transferred to outsourcing:

1. Accounting. This is the most the best way, . The most common options for cooperation are accounting, reporting, creation of primary documents;
2. IT outsourcing. The services that are offered in this area relate to the maintenance of hardware or software. This may be the repair of printers, computers or the development of special computer programs. In recent years, IT outsourcing has become widespread. If you can not decide, pay attention to this promising line of business;
3. Legal support. This service is most often used by small and medium-sized enterprises, which are unprofitable to maintain their own lawyer on staff. Outsourcing can also include business registration, liquidation of enterprises or their reorganization;
4. Financial advice. During a crisis, many businessmen are unable to decide their capital and make a profit. Therefore, they turn to experienced financiers for help. For a moderate fee, professionals will advise you on how to choose the most profitable investment projects and minimize the risks of losing money;
5. If you know, you can safely open an outsourcing company and advise start-up entrepreneurs on these issues. The services of such specialists are often used by individuals who cannot decide. Such consultations bring good additional profit to outsourcing companies;
6. Selection and management of personnel in small business. This service is most relevant for large enterprises, where there is a high turnover of staff. Traditional methods of recruiting and evaluating personnel are too costly both in terms of time and cost, so many businessmen turn to recruitment agencies that use new recruitment methods for help. Outsourcing company specialists will calculate the tax burden, select employees, and provide helpful tips how to manage staff to achieve high productivity. It should be noted that recruitment agencies are not responsible for the quality of work of employees.

The main methods of personnel search:

• Placement of advertisements for hiring employees in the media;
• Internet ads;
• Cooperation with government centers employment of the population;
• Search for personnel at job fairs;
• Attracting specialists through employment centers at universities;
• Advertisements in public transport;
• Targeted training in training centers;
• Advertising on external media (light displays, billboards, etc.).

Firms that order staff rental services get the opportunity to significantly reduce the cost of maintaining their own employees in the state. In some areas, aspiring entrepreneurs can work alone, but sometimes they need assistants. In this case, it is more profitable to conclude a contract for the lease of working personnel with an outsourcing company than to hire employees on a staff and pay them monthly wages.

Business Advantages and Disadvantages

Consider the main advantages of outsourcing:

• Since a businessman transfers some of the secondary functions to outsourcing, he gets the opportunity to concentrate on solving the main problems in the enterprise. In addition, the resources that were used to perform these functions are released. They can be redistributed and directed to business development;
• Most often, outsourcing services are much cheaper than keeping qualified specialists in the state. Thanks to this, organizations can reduce costs without compromising the quality of services or goods;
• Access to new technologies;
• Possibility of episodic use of services of specialists;
• Transfer of responsibility for the performance of certain functions.

Disadvantages:

• For large organizations the transfer of certain functions to outsourcing is most often inappropriate, since in some cases this leads to the leakage of secret information, as well as a decrease in efficiency in resolving important issues. The loss of confidentiality can significantly reduce the competitiveness of a business and lead it to bankruptcy;
• psychological factor. Many entrepreneurs refuse to trust outsiders with inside information;
• Excessive enthusiasm for outsourcing can lead to complete dependence on external performers.

Company registration

Before you open an outsourcing company and draw up all the documents, you need to carefully analyze the market. Nowadays, accounting is most often outsourced, legal support, marketing and IT. When analyzing the market, pay special attention to the level of competition. If there are several large staff rental companies operating in your area, it is better to abandon this idea and choose a different line of business.

So, you have drawn up a business plan for an outsourcing company and are ready to get to work. The first thing to do is register your business officially. It is better to register an outsourcing company as an LLC. Of course, in this case, you will not be able to receive any tax benefits, but such an organizational and legal form allows you to conclude agreements with other organizations. In addition, you need to open a bank account, as well as register with the insurance and pension fund. Own outsourcing company is the easiest and most affordable option for aspiring entrepreneurs who are looking for,.

Recruitment

Experienced businessmen use modern methods selection of personnel for work in an outsourcing company. This is very important point which needs special attention.

Typically, employees are required to:

• Relevant education;
• Competence;
• Work experience;
• sociability;
• Responsibility.

In your work, you need to use the most effective recruitment methods, since the reputation of your company and, accordingly, its profitability largely depend on this. For full-fledged work at the start, you need about 10 qualified employees.

Before you open a recruitment agency, you need to learn the basic tools for selecting employees. If you do not have experience in this area, hire an experienced specialist to help you sort out this difficult matter.

Responsibilities of the recruiting manager include:

• Labor market research;
• Operational search for specialists;
• Development of new methods of personnel selection;
• Creation of an effective system of labor motivation;
• Professional adaptation of new specialists;
• Personnel training;
• advisory services;
• Preparation of reports.

Financial investments

An outsourcing company as a business is a profitable and quite promising business that does not require significant financial investments. To start, you will need 300-350 thousand rubles. This money will be spent on renting premises, paperwork, purchase of office equipment, advertising and salaries to employees. If you do not have such start-up capital, you can ask or find investors who will finance your venture.

Initial investment:

• Office rent - about 70 thousand rubles;
• Equipment - about 100 thousand rubles;
• Consumables - 20 thousand rubles;
• Salary - 100 thousand rubles;
• Advertising - 20 thousand rubles.

Hello dear readers!

Outsourcing - what is it in simple words? What does the word mean in translation from English, what are the types of outsourcing, how much does outsourcing cost, which global giant companies use it, IS OUTSOURCING PROFITABLE? You will learn about this from this short and at the same time capacious article.

Now outsourcing is so widespread that it can be applied in any area, for any company. Business owners around the world have long understood that it is more profitable to transfer non-core functions (for example, personnel accounting, accounting, delivery) to a specialized company. More profitable, both in terms of paying taxes and in terms of personnel costs.

Meaning of the word outsourcing

Translated from English (outsourcing: outer-source-using), the word means using, applying a source from the outside (external source). Outsourcing is the transfer by a company of part of its functions and production processes to other firms.

To put it even more simply, this means that the company uses the resources and equipment of other companies to achieve its goal.

The main components of outsourcing are considered to be:

• obligatory the existence of an appropriate agreement on the transfer to another company of part of its processes and functions;
• transfer of only non-core cases such as accounting, accounting and recruitment, economic support, IT support, logistics and transportation, etc.;
• long term contract- not less than one year.

Examples of the use of outsourcing by well-known companies in the world

In response to the question: "IS OUTSOURCING PROFITABLE?" the thought comes to mind that when in doubt, look at what the best do. Global giant companies outsource almost all their processes and functions:

• IKEA uses the services of more than 2,500 outsourcing companies to ensure its activities. IKEA is engaged only in its core business - retail sales.
• NIKE has long outsourced all processes and functions, including production, and is only engaged in the development of new models.
• DELL has also completely switched to outsourcing.
• All automotive brands in the world are also successfully using outsourcing services.

What is an outsourcing company in simple terms?

What is an outsourcing firm?

An outsourcing company is an organization that provides services to other firms, companies.

Outsourcing companies are divided into 2 types:

• highly specialized
• and provide customers with a wide range of services.

Outsourcing services?

Consider what types of services are provided by outsourcing companies.

Accounting outsourcing services.

This service is in great demand among companies. It allows you to drastically reduce your bookkeeping costs. No need to keep a whole staff of accountants and pay them a lot of money.

IT services

The use of more and more in the work of companies information technologies leads to the fact that firms try to use the labor of the most qualified personnel. At the same time, technology is becoming less and less dependent on the human factor, and therefore does not require constant intervention in its work. Computer maintenance and appliance repairs are increasingly being outsourced to almost every company in every country.

telemarketing

Many corporations use it to clearly organize the work of their customer service departments at the highest level. Many companies organize these services in countries where work force a little cheaper than theirs.

Staff

At the moment, many organizations are making requests to outsourcing firms in search of qualified personnel. Thanks to such agencies, they can choose the most the best workers and thus increase your profits. In turn, it is easier for those who are looking for a job to turn to such an agency for help in finding a job.

Legal services

Such services are very beneficial for small businesses. A company can thus replace a lawyer on its staff if the firm does not have many questions on legal niceties.

Production

The fact is known that famous companies for a long time they themselves are not engaged in production, but are aimed only at research activities and the development of new models.

Household services

The operation of buildings, cleaning of premises, meals for employees - these functions and processes were primarily outsourced. The benefits of using outsourcing of business services are obvious, so this is the most common outsourcing service.

Advertising and marketing

Nowadays, marketing and advertising technologies are very complex and change rapidly. Professionals in this field are very expensive. Therefore, it is often more profitable for companies to order advertising services and promote their goods or services in professional advertising agencies.

Transport services (Logistics)

To create your own logistics service, you will need to purchase or rent warehouses, trucks, a whole staff of drivers, dispatchers. It is very expensive. Therefore, companies often outsource the services of transportation and storage of goods.

The cost of outsourcing services

The cost of outsourcing accounting services, transport, IT services, etc. are different. But all calculations show that most often the use of outsourcing is more profitable than keeping your own staff.

The most common types of payment:

• payment for the result of work,
• hourly pay or for hours worked.

Most often, payment is made for the fact of the work done. As a rule, after the result desired by the customer of the service is achieved, payment is made in full.

Time payment is most often used for work, the rigid time frame of which is not agreed in advance with the customer.

Benefits of outsourcing

First of all, the use of this type of work makes it possible:

• drastically reduce the cost of employees of the company,
• reduce their number
• reduce the tax burden on the company,
• pay attention to the main front of the organization's work, without being distracted by secondary tasks,
• improve the quality of work performed by professionals.

Not Obvious Disadvantages of Outsourcing

• Uncontrolled outsourcing of all functions can, on the contrary, increase the company's costs. It is important to constantly monitor and analyze outsourcing costs,
• The management team of the company may lose control over the company's processes. We need constant monitoring of the quality of the services provided.

I propose Watch this video for an expert explanation. about how outsourcing works. I liked the illustration on the example of a large transport company, which employs only 5 people, thanks to outsourcing.

I wish you all prosperity, inspiration, success in your projects!

For domestic businessmen, outsourcing is a new concept, but despite this, many enterprises actively use this service. The transfer of non-core activities to third-party specialists is much more expensive, but the work is carried out at a high quality level. Such a business is able to bring a good and stable income. In a previous post, we told you. You will learn how to open an outsourcing company in this article.

What is outsourcing?

Many people ask the question: What is an outsourcing company in simple terms? Everyone knows that it is impossible to become a professional in all industries, so each organization has its own narrow area of ​​activity. To pay more attention to the development of the enterprise, many entrepreneurs shift additional, important functions to other companies that specialize in a particular field of activity. This useful mutual assistance is called outsourcing.

Previously, this service was used to pay salaries to management at some enterprises. This made it possible to avoid publicity of information. Today, businessmen who are trying to optimize their costs are happy to use the services of providing staff for rent. Third-party specialists are engaged tax reporting, visit banks and even have access to some confidential information.

It should be noted that in Western countries personnel outsourcing is a rather demanded service. Some companies outsource almost 80% of non-essential functions to third-party specialists. In our country, the outsourcing business is at the stage of development, but despite this, 30-40% of entrepreneurs are already actively using this service.

Services

Before you draw up a business plan for an outsourcing company, you must first determine the type of its activity.

The most common services include the following:

1. Accountant services;
2. Tax reporting;
3. Advertising activity;
4. Employee management;
5. Office printing;
6. Cleaning;
7. Creation and promotion of sites.

Experts recommend choosing still unfilled niches, which include:

• Development of corporate publications;
• Sales department management;
• Logistics services.

This list is not limited by law. If an entrepreneur has found a highly specialized type of activity in his region, for which there is a great demand, you can safely occupy this niche.

Activity registration

Before you open a recruitment agency, you should legalize your business. If several co-founders are involved in the business, an LLC should be opened. One owner can register an IP. This type of activity is not licensed, so you do not have to issue any additional permits.

To build a business on staff rental, you will need about 400 thousand rubles.

This amount includes the following expenses:

1. Office rent - 70 thousand rubles;
2. Purchase of furniture - 100 thousand rubles;
3. Business registration 10 thousand rubles;
4. Advertising - 20 thousand rubles;
5. Computer equipment - 100 thousand rubles;
6. Salary - 100 thousand rubles.

At the start, you will not receive a solid profit. You must first declare yourself in the market and earn regular customers. If you will use correct methods selection of personnel and be able to prove yourself with better side, for 2-3 years of work, the profitability of the business will reach 40%.

Staff

The success of your business largely depends on the choice of employees. Use advanced modern methods of recruitment to select the best specialists.

They are subject to the following requirements:

• Competence;
• Work experience;
• sociability;
• Ability to communicate with clients.

Over time, when your business begins to flourish, you can hire a professional who will deal with the selection of employees. Responsibilities of the recruiting manager include interviewing the applicant, checking professional qualities, registration for work.

At first, 5-10 people are enough for full-fledged work.

Basic recruitment methods

The main task that every novice entrepreneur faces is the search for employees. For this use various methods selection and evaluation of personnel. Let's consider some of them:

1. Advertisements in business newspapers and magazines;
2. State employment centers. This is one of the most common recruitment methods. The center offers employers several interesting programs. For example, a firm may accept an employee for an internship, and after he is enrolled in permanent job, the employment center during the year pays him a salary.
3. Recruitment agencies. Nowadays, the services of recruiting agencies are very popular. They take 2-3 monthly salary of an employee for their work. Some organizations operate on a prepaid basis;
4. Announcements in printed publications. Analyzing data in the media, one can find not only semi-skilled workers, but also employees on leadership positions. It is not advisable to use such recruitment methods to search for highly qualified specialists, since they usually do not read such publications;
5. View resume. Professionals post their resumes on job sites. If you decide to go into staff leasing, you can use this information to help you find staff for your organization;
6. Internet ads. To find specialists to work in an outsourcing company, you can post vacancies on specialized sites on the Internet. To prevent competitors from learning about your plans, you can not disclose the name of the company. For feedback it is enough to specify the address Email. Such traditional methods personnel searches usually give a good result;
7. Newsletter commercial offers to different organizations
8. Own website.

An important source of advertising can be your first customers who hired workers in your company and were satisfied with the level of service provided. Positive customer reviews will help you create an impeccable reputation and, accordingly, increase the profitability of the enterprise.

The main task facing aspiring entrepreneurs is to tell their potential customers about the benefits they can get by using their services.

Features of personnel management

Many businessmen outsource all accounting calculations and personnel workflow. This is quite labor intensive work. Outsourcing organizations also offer motivational and evaluation projects, as well as small business personnel management. Here they use a different approach to work, so such an activity is considered separate view business.


Related videos Related videos

Before choosing an outsourcing company, you should decide what you want to get from such cooperation. If you want to get rid of the routine and save your time, but leave all the strategic moments within the company, you should choose outsourcing personnel document flow. Another goal is staff training, competent independent evaluation, as well as a system of motivation. In this case, you should contact outsourcing companies that conduct seminars, trainings and other events.


Many business leaders who do not know how to manage personnel spend too much time on various organizational issues. If you entrust this business to a professional, you can safely deal with the solution of the main tasks and the development of new business development strategies. Experienced entrepreneurs know what benefits can be obtained if the secondary functions of the company are transferred to third-party specialists, therefore they actively use this service.

conclusions

In any business, there is no one hundred percent guarantee that it will be profitable and cost-effective. If you analyze your actions correctly and treat your work responsibly, outsourcing of working personnel can bring good income. The competition in this area is low, so you can safely enter this business.

Modern business processes require participants business relations special flexibility, efficiency and savings. These rules are dictated primarily by the difficult economic situation, which leaves no time for reflection. This is understood by both owners and managers of companies operating in the most different areas business.

Useful tool

One of the most effective and at the same time effective schemes for reducing costs and increasing work efficiency is the use of outsourcing. With its help, the company not only reduces its costs, but also ends up with a better product.

About what is the essence of outsourcing, what kind of tool it is and how it is applied in practice, read in this article.

General concept

So let's start with general characteristics this category. Surely you have heard this term when you were told about any business processes of one kind or another. Today, many service companies offer different types outsourcing, which is the main activity profile of such business entities.

At first glance, this term (translated from English means something like "search for resources from outside") is something difficult to understand for an ordinary person who is far from business. Many probably do not even know what exactly this word means, even though they have heard it many times.

Believe me, there is nothing complicated in the “outsourcing” category. What it is? In simple terms, we can say that this term means the transfer of some function of the company to other companies specialized in this area. In more detail about what this process implies, you will learn from our example below.

illustrative example

So, what functions are we talking about and why transfer them to another company?

Imagine that you are the owner of a company that sells flowers. You are well versed in how to grow your products, decorate and sell them. You know all the subtleties of this market, so you are ready to engage in such a business and develop it.

At the same time, your firm cannot do without an accountant and a lawyer who will deal with financial reporting, drawing up contracts and other technical issues. Of course, you do not understand anything about this, since your profile is flowers. Since you need specialists in finance and law, you have an easy way to solve the problem: hire such specialists (a lawyer and an accountant). At this stage, two problems arise. First, you don't have an appropriate office. You work in a store, and there is simply nowhere to put these people.

The second is the cost. Paying salaries to two more people is a rather big expense. At the same time, you do not need so much from these specialists: one-time compilation of some kind of monthly reports and periodic consultations 1-2 times a month. How to be in such a situation? That's right: external outsourcing is your way out!

Scheme of work

Instead of hiring one lawyer and one accountant who cannot physically cover the full range of your tasks (since they specialize in only one thing and cannot be universal specialists), you apply to an audit company and conclude an agreement with it. On the one hand, its lawyers will process your contracts with the highest quality and fill out all the necessary paperwork; on the other hand, accountants will be engaged in reporting. Since such a company has a whole department of specialists you need, they will not only do the work you need faster, but also better. At the same time, the cost of the company's services will be less than two salaries; and the level of service is incomparably higher.

You can cooperate with such a company in the form of a subscription. By signing a contract for 6 or 12 months of service, you will benefit. That's how they work modern companies. And to be perfectly honest, such a scheme provides the maximum benefit for you as a business owner.

Types of outsourcing

In fact, there are many techniques for how to separate variations of a given model. According to the specifics of activity, for example, three categories can be distinguished. The first is manufacturing outsourcing. An example of this is the use by advertising agencies of typography to create printed matter. Of course, it would not be so profitable for the agency to have such a production capacity of its own. With occasional contact with the printing house, you can get your orders at an affordable price.

The second type is business process outsourcing. It is characterized by the fact that one company completely transfers some function to the service of another. Remember our example with a lawyer and an accountant - these are examples of what types of outsourcing are.

Finally, the third category is IT outsourcing. Already by the name itself, one can guess that within it the functions of software development, website creation, writing some kind of software control systems for equipment, and others can be transferred.

However, this classification is certainly not exhaustive. There is, for example, such a thing as personnel outsourcing. It refers to the transfer by one company to another of specialized personnel performing certain functions. A prime example of this is the companies that serve supermarkets. They employ merchandisers who know how to arrange products and determine price tags for goods as soon as possible. Due to such companies, the supermarket gets rid of the need to maintain its staff and constantly look for new staff, fearing that one of the employees decides to suddenly quit. The same personnel outsourcing is used in the security and cleaning business, and not only. It allows you to do business more efficiently, reducing costs and improving the quality of the final product.

Other classification

In addition to those presented, there are other types of outsourcing. For example, it is external and internal. They differ from each other according to the principle of placement of those who perform the task. If, for example, in the case of supermarkets, merchandisers work on their premises, then we call this “internal outsourcing”. Quite logical. If, as in the case of accountants, specialists draw up all the papers at their workplaces and simply send them by e-mail, then this is external outsourcing.

Advantages

What can be positive about the outsourcing system? First of all, competence and specialization. The specialists of the company from which you order services are clearly much more competent than your employees (for whom this task is not a core task). Therefore, the results of the work can be appropriate.

The next point is the frequency of such work. If you require services on a regular basis, you may be better off considering a specialist staff member. If we are talking about episodic consultations, drafting documents and other actions, it is better to contact a company that is engaged in outsourcing.

disadvantages

It should not be assumed that the model we have described is ideal. No, in fact, despite the high level of popularity, outsourcing (what it is, we have already explained in simple terms) does not guarantee that the costs of specialist services will be lower than in the case of hiring a full-time employee. It may happen that the head of the company incorrectly calculates his expenses and, on the contrary, will pay more. Therefore, when working with such a model, one should thoroughly prepare: calculate all costs, determine the labor efficiency of both hired employees and those who work by outsourcing.

Again, do not forget about the control over the process. It happens that a company outsources too many of its functions to service. Because of this, in some situations, when you urgently need to perform some minor function or perform a task that was not originally agreed, serious problems can arise.

Therefore, you need to be careful with outsourcing and remember that when ordering such services, you trust other people to do them, whose vision may differ from yours.

conclusions

So, in this note, we have described the main types of outsourcing, which, of course, may include other varieties. It all depends on what criterion to divide those models that are currently on the market.

In general, such a form of cooperation as outsourcing can be called an ideal work option for any company. You, as a customer, can outsource costly, time-consuming and complex functions for you and your specialists to those who can serve them at a much higher level. Those companies, in turn, can simultaneously work with several clients, which also allows us to talk about the wide possibilities of scaling their business, entering new markets and opening up new directions.

Training

As for the specialists directly working in such companies, this is also an excellent experience for them and an opportunity to try their hand at different niches. After working in one of these firms, they will be able to navigate more accurately in their area of ​​​​knowledge, will be much more qualified and experienced than those workers whose job is to serve narrower areas.

Today, as practice shows, the efficiency of work with the help of outsourcing is only growing. Even the leaders of the global industry confirm this by turning to other enterprises for help. Take, for example, Apple - the largest company that could establish its own production of all components for its products. However, it also has many partners who are responsible for different directions outsourcing. Obviously, this is more profitable and convenient.

Content

Recently, highly specialized specialists have become much more valued, so many companies attract employees from external sources. The service of providing personnel outsourcing is very popular today - what it is and how outsourcers work is not yet known to everyone. This service comes to the rescue when you need to save the company's budget and effectively organize its work.

What is outsourcing

Translated from English, the term outsourcing means an external source. Outsourcing services involve the transfer of certain functions to specialists from another company. As a rule, this applies to non-core industries. External contractors under the contract provide catering, transport services, advertising, cleaning, marketing, security and more. The outsourcing company is engaged in outstaffing of personnel - the transfer of personnel to other firms and enterprises. Recently, this industry has been actively developing due to the demand for the services of contractors.

The essence of outsourcing

Outsourcing work is based on the main principle - to keep for yourself what you can do better than others. External employees are transferred to what they can do better than the staff of the customer's company. main goal the transfer of functions to subcontractors is the release of resources and the concentration of all efforts of the enterprise on competitive advantages.

Outsourcing services help the customer to reduce the company's costs for paying taxes, sick leave, vacations, contributions to pension funds and others. In addition to reducing additional costs, the customer saves time on organizing the work of employees and forming a staff. The main advantage of outsourcing is that it helps the customer to concentrate on their own core production, without wasting time and money on additional activity. Subcontractors have more experience than regular employees performing non-core functions.

The procedure for attracting an outsourcer provides for the conclusion of an appropriate contract. Each party is legally responsible for fulfilling its obligations. Depending on the chosen type of outsourcing, certain functions of the company related to information technology, personnel, accounting and others are transferred to subcontractors. The customer under the staff lease agreement must pay for the services in a timely manner. The responsibility of the outsourcer is to provide qualified employees.

Functions

The answer to the question, outsourcing - what is it, can be obtained by examining the functions that it provides. Any duties can be assigned to third-party performers, but the service does not apply to the selection of management personnel. Businesses turn to outsourcing firms to outsource the following responsibilities:

Outsourcing in Russia

The history of outsourcing in Russia begins in the 1990s. Security firms, marketing agencies and public relations companies are the first to appear on the territory of the country. An aggravating factor in the development of outsourcing of any business in the territory of the Russian Federation was the low social security of employees. The main impetus for the development of the industry in the country was the desire to save on financial costs without sacrificing production efficiency.

At the moment, business process optimization outsourcing is popular in the Russian Federation, but there are many stereotypes associated with this concept. It is important to understand that outsourcing is not only the hiring of personnel, but also the organization of full-fledged cooperation in specific area. By attracting third-party workers, it is easier for customer enterprises to conquer the market and increase production capacity.

Many large companies countries have already seen the benefits of outsourcing. Services are especially popular. advertising agencies, development and promotion of sites, accounting services, recruitment. The advantage of long-term contracts with outsourcing companies is the ability to annually increase cost savings and size financial resources for profile development.

Types of outsourcing

In order to conduct business effectively, a company can outsource non-core functions to a contractor. In practice, enterprises use various services, which today great amount. You need to choose an outsourcing company taking into account the requirements of your company. Below are the main types of outsourcing that are developing in Russia and other countries.

Industrial

High tech industrial enterprises often transfer functions for processing, assembly, testing of products to contractors. The whole process is given to third parties by telecommunication companies. Production outsourcing helps to reduce the cost of manufacturing goods, increase the level of reliability and quality. The transfer of part of the responsibilities allows you to focus on the development of new products, sales and promotion of existing ones.

IT outsourcing

This industry is one of the most demanded and includes a wide range of functions that are associated with the maintenance of computers, equipment, software. IT outsourcing - what are these services? They can be attributed to equipment maintenance, software development. The popularity of information technology around the world makes this type of industry one of the most sought after.

Knowledge management outsourcing

This species is just beginning to develop in the United States, so some countries are not familiar with it. The service involves the management of company processes that need deep study and serious analytical processing. Firms-outsourcers undertake the formation of the knowledge base and management. Information in the future can be used to make important decisions. management decisions.

Accounting

This industry helps to reduce the cost of the enterprise to organize its own accounting. Functions within the industry are transferred to various contractors. Outsourcing accounting - what kind of service is it? One of the most popular forms of the industry is the outsourcing of accounting and reporting duties. It is important to take into account that the management of the customer's enterprise is responsible for the result (responsibility is not transferred under a subcontract along with duties).

There are several options for cooperation:

• Accounting;
• making report;
• tax accounting;
• full service (daily accounting, reporting for time periods, creation and maintenance of primary documentation).

Personnel outsourcing

In large enterprises, where the possibility of staff turnover is not ruled out, this type of service is in demand. Outsourcing of personnel - what does it mean? Such services are provided by recruitment agencies, which helps the enterprise to significantly reduce the cost and time spent on staff management. Specialists of outsourcing companies can take on the hiring of employees, the calculation of the tax burden in relation to salaries, bonuses, and compensation. It is important to note that the recruitment agency is not responsible for the quality of the work of the hired personnel.

Legal

Medium and small companies actively use the services of legal outsourcing firms. Contractors provide services on labor and tax law. In addition, it is possible to attract outsourcers for the correct reorganization, registration or liquidation of a legal entity. As a rule, full-time lawyers are much more expensive than the services of contractors, due to the low workload of a specialist.

Logistic

Transport outsourcing involves the transfer of transportation or delivery functions to third parties. This is convenient for enterprises that need to periodically send goods over certain distances, but there is no need for their own transport department. Lately The logistics outsourcing market is actively developing. Contractors may perform warehousing and transportation duties.

Outsourcing company

For some business representatives, the question of what an outsourcing company is remains unclear. An outsourcer is a highly specialized company or a company with a wide range of services that provides personnel to other enterprises on the basis of a temporary cooperation agreement. The tasks of such contractors are to create an asset of the company, which includes qualified employees different specialties regular and reserve.

What does

Depending on the profile of an outsourcer, he can offer potential customers the following types of services:

• bookkeeping;
• legal advice;
• advertising;
• insurance activity;
• preparation of tax returns;
• cleaning;
• office printing;
• website promotion.

Outsourcing agreement

All relations between the customer and the outsourcer are governed by the relevant agreement. The subject of the transaction is the provision of personnel corresponding to certain qualification requirements. The essential terms of the outsourcing agreement are presented below:

• the subject of the agreement;
• the number of employees involved, their qualifications;
• the amount of work to be done;
• the cost of the contractor's services;
• order of payment for services;
• rights and obligations of the parties;
• duration of the agreement;
• service acceptance procedure.

It is important to take into account that the legislation of the Russian Federation does not regulate the provision of outsourcing services in any way, which is a minus of working with third-party organizations, in connection with which the contract becomes the only source of control over the fulfillment of the terms of the transaction is the agreement. It is important to reflect in it the options for resolving all possible issues, controversial issues. It is necessary to describe in detail the list of services provided. The contract is signed by the parties having the right to do so. IN individual cases It is worth checking whether the outsourcing company has a license to provide services.

How to start an outsourcing company

Before opening an outsourcing company, it is worth considering all the risks and finding your niche in the market. Owners can register legal entities or entrepreneurs. It is important to immediately indicate the main activities of the company. You can choose any sphere, the main thing is that it is in demand in your region. An outsourcing company needs start-up capital for renting premises, organizing the work of personnel, etc.

When organizing such a business, special attention should be paid to the staff: the efficiency of the agency, reputation, and productivity directly depend on the level of training of employees. Wage-earners must have relevant qualifications and experience. Having chosen a certain direction of the company's activity, it is important for management to navigate the basic requirements for personnel or use the services of a qualified personnel officer.

Outsourcing examples

In practice, outsourcing relationships can often be found. For example, many manufacturers and trade enterprises cooperate with call centers in order not to organize them on their territory. Recruitment agencies are also in high demand, especially in large cities. Specific examples of using the service are presented below:

1. Ford produces only 1/3 of its products on its own, the rest is given to subcontractors.
2. Another giant that has managed to evaluate all the advantages and disadvantages of outsourcing, and actively uses this scheme of work, is IKEA. She has practically no own production by cooperating with thousands of suppliers. Transport functions in IKEA are delegated to a third-party organization, so the company directs all its resources to the retail sale of products.
3. Back in the 90s, Kodak transferred all IT areas to IBM, which aimed at leadership in this segment and received such an opportunity.

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Types and forms of outsourcing - definition, company services, advantages and disadvantages