Test for admission to work in Sberbank. Stages of an interview at Sberbank

Sberbank is one of the world's leading banks not only in terms of capitalization, it adheres to the same corporate rules as other international companies. For applicants, this means that you need to fill out a questionnaire, attach a resume to it, and if the data suits HR managers, the candidate will move on to the testing stage, and after that there will be one or more interviews.

If our fellow citizens are already accustomed to interviews and various “tricky” questions, then tests at Sberbank when applying for a job cause certain difficulties. It is important that the main "screening out" of applicants occurs precisely with the help of tests, and then, to the interview stage, no more than a third of candidates pass. Interviews are also not a simple “walk”, but first you need to confirm your intelligence, erudition, mathematical skills, etc.

Tests: what to prepare for?

In Sberbank, the tests are not very difficult, more precisely, they are no more difficult than the tasks used by Big 4 companies, others transnational corporations. V last years Sberbank HR specialists evaluate candidates using psychological tests, and use numerical examples and tests for understanding instructions to test general and specialized knowledge.

Tests for working at Sberbank may change, or rather, their creators may change, but the direction itself remains. If there are tasks in mathematics, then the candidate does not care who formed them, he needs to prepare, remember the basic mathematical functions and operations.

It is possible and necessary to prepare for mathematics, professional tests, but what about psychological testing? Experts themselves say that it is better to answer truthfully, since insincerity will manifest itself anyway, especially when you need to draw geometric shapes, “recognize” some images in blurry spots, and it is problematic to understand exactly how a non-specialist should answer.

It is not only possible for numerical, professional tests - you need to prepare, otherwise the result will most likely be unsatisfactory. Sberbank does not overcomplicate testing itself, but the main problem is lack of time. More than thirty tasks are given for solving, the time limit is fifteen minutes, that is, less than half a minute for an answer. The same conditions apply to professional tests.

Examples of Sberbank test questions

Testing tasks are not very difficult for an educated person, but they will have to be solved in the mind or extremely quickly calculated on a piece of paper, a calculator. Twenty seconds to answer - this is enough for a simple example, but not enough for a long reflection, sorting through memories from school textbooks, etc.

For example, there is a task that says that in five days the courier was allocated 66 dollars, one of his trips costs six dollars. Q: How many trips did he make per day on average? There are also five answer options that are close in meaning, so just picking up a number will not work. In general, the task is very simple, because you just need to divide 66 by five, and the resulting figure by another six. Can you answer in 20 seconds? It is possible, and if you count without hesitation, then some margin will remain for other issues.

Other tests when applying for a job at Sberbank are called tests for understanding instructions, and this name hides common in foreign companies mixed with understanding of real instructions for office equipment, computers, etc.

So, in one task it is said that checking the text with the help of computer programs does not allow to avoid all errors, since the program corrects possible typographical errors without meaning, although it is undoubtedly useful. After the computer, you should double-check the text yourself. Q: Why is verification necessary? The answer options indicate that the program may miss an error, it may change the word to another, or this is a new “raw” technology. The answer is quite simple if you carefully read the text and the answer options. Verbal tests from SHL or Talent Q are more difficult, since there each statement must be evaluated as "true", "false" or "little data".

The fact that you need to know mathematical operations (fractions, percentages, simple equations) is not worth talking about - this is understandable. It is also clear that one must have a good command of the subject of one's specialization, based on an open vacancy.

I must say that even with the "five" in higher mathematics, it is better to practice solving numerical examples, focusing on time. That is, at home, you should set the time one example less or as much as in real testing, then the level of both tests and the abilities of the applicant himself will become clear.

Separately, you should search the Internet for available numerical, verbal tests, possibly tasks in your specialty. Skills worked out on practice tests will make you a leader at the testing stage in Sberbank.

Now we have to find out with you what work at Sberbank is. Reviews about this employer, in most cases, fill special pages with a rating of employers. Many opinions will not be able to give a correct answer to today's domestic question of good faith. Based on this, it is necessary to study quite a lot of written and published messages.

To be honest, it is forbidden to specifically state that Sberbank is a beautiful place for income. But some are silent and keep this fact a secret. And based on this, we will try to understand how to get a job at Sberbank and what awaits us in the forefront.

Why strive

The first thing you need to know is the circumstances of the zeal for employment in a bank. Not everyone acquires a special education to work in the banking sector. But anyone wants to get into Sberbank. And there are usually motives for that.

What specifically?

Firstly, today's domestic employer is a respectable and popular company throughout Russia. Do you think that many people strive to work in the simplest bank or in a place that only God knows about?

Secondly, we are promised career growth and a good salary. This is what attracts most potential employees. Starting at the bottom and working your way up the corporate hierarchy in the banking industry is what many people want.

Just do not think that you will soon have it.

In principle, the two listed circumstances are the main ones. Now it is worth looking at the opinions of employees about today's domestic employer. Is it as optimal as it is customary to calculate.

Jobs

Employment at Sberbank is carried out for a couple of vacancies. And depending on them, many opinions about the employer appear. Since each position has its own working conditions, and the admission process.

In most cases, Sberbank in most cases requires operators, and tellers and cashiers. Far from the most respectable places you can find, but in a bank.

Many people want to immediately get a job as an accountant or someone else with a higher status at work. Only for such positions, in most cases, employees are not recruited. Since managers are appointed by management. And it's very hard to go in that direction.

Let's see what awaits us on the way to work at Sberbank, and what people think about employment in this place.

Testing

So, if you decide to determine from your own experience what work at Sberbank is, the reviews will help you decide on the final acceptance of the answer. And the first thing that awaits you is an interview. Then, testing will follow. They are small, but some are not satisfied.

Because of which? Let me figure it out.

Pretty interviews in general, the staff is not enthusiastic. There are a large number of people, they take each person for a very long time. But before that, you will need to go through the first part of the conversation with the recruiting manager, in other words, a group interview. On it you will be allowed to solve special tests. When applying for a job in a bank, they are required.

What is to be done? Little school-level math and fill out a special questionnaire. And then wait for the call.

The second stage is a personal interview. There is a very long line for him. They take one person per hour, so you need to stand for a very long time. If you managed to pass for an interview, then get ready for the fact that you will be given a special questionnaire to fill out. Sberbank won't hire you without it. It is somewhat reminiscent of the one that you filled out during group testing. Only this option is more advanced.

Submit the completed application form, answer the recruiting manager's questions and wait for a response. Have you been accepted? Do not rush to rejoice.

Since it is fundamentally important to know what awaits you in the forefront.

Practice

Tests when applying for a job are far from the worst thing that you can meet on the way to employment at Sberbank. Then 14 days of practice await you, otherwise more. Depending on what position you are applying for.

Working at Sberbank does not get the best reviews regarding training and practice from employees. For example, you are promised a good team, and it is more likely that an evil aunt will train you and, however, already at the beginning labor day load with various responsibilities. Then comes the demand for perfect performance of your own work, and it doesn't matter that you are an intern.

To be honest, there is also no need for a resume. Everyone who wants to work at Sberbank is now accepting. In almost all departments, it does not matter what education you have, where you worked after that. As they say, you will be taught everything. The main thing is to make a minimal resume that somehow adds up a feeling about you.

Why all this? Moreover, during the internship, your mentor will not care how old you are and what education you have. Usually subordinates are much more developed than management. Sberbank is no exception.

This fact does not please the employees.

Work schedule

Let's assume you can handle probationary period. It is at this point that many simply drop out, so to speak, do not withstand the load. And now it is fundamentally important to know what the work schedule at Sberbank is like.

Since initially you are promised to make it loyal, ergonomic and almost elastic. But is it possible to imagine this in such a huge company?

Work at Sberbank reviews regarding the work schedule is getting scary. Because of which? The thing is that regardless of the position you hold (if it is not at the top), you need to always be in the workplace and do quite a lot of tasks. Sometimes the load just isn't real.

And this, obviously, does not please the employees.

Plus, you will be forced to work on weekends, and you will have a respite only once a week - 1 day. And later again to Sberbank for workplace. So, if you have not very weak nerves and a strong grip, you should not get settled with me.

Operationist

Now let's digress a little and chat about the highlights of some vacancies, which are the most popular. For example, a bank teller. This position is always empty in Sberbanks in all regions.

Because of which?

If you do not take into account the tests of work and a difficult schedule for employment, then it is possible to notice the fact that you will become more loaded as an operator than you can imagine. Plus, you will often be hung out additional responsibilities. In most cases, management does it - you will do their job.

Not very pleasant.

And yet, the bank teller is required to communicate with customers. And they, as we know, are different and usually not the most friendly, or simply unable to formulate their own questions: they only quarrel and ask to call the management.

Such cases occur, in most cases, with the elderly. Do you need it? Based on this, many employees claim that working at Sberbank (Moscow or other regions) is a huge job.

Especially if you decide to become an operator.

Consultant

Working as a consultant at Sberbank is another very popular job. It became very common with the advent of the miracle of technology, like special terminals for paying receipts. And this place gets a lot of different reviews.

What do they say?

The thing is that the consultant in Sberbank plays a very key role. He has a duty to help clients deal with the payment of receipts and from time to time to be a huge help in this process. Reviews about such tasks are not the best.

Especially when you consider the fact that this job forces you to be on your feet all day, there is not even a minute to sit down.

Working in the Savings Bank branch as a consultant does not get very good reviews. For example, many such employees point out that they usually have to suffer with customers. Because of which?

The point is that most people are not aware of what they are being told. And even more so, they cannot carry out this or that operation themselves, no matter how the consultant helps them. This usually applies to the elderly.

Plus, work at Sberbank gets terrible reviews from consultants for the tense situation. Perhaps any of us have encountered queues at payment terminals in banks, they are angry. Basically, at a time when the one who slows down the process takes a very long time to figure out what is required of him. And the whole negative of the visitors, along with this, pours out on the assistant-consultant.

And this fact does not suit everyone.

Salary

For many, the decisive reason for employment is wages. From time to time people are ready to work from dawn to dusk, if only they would be well paid. At this very moment, work at Sberbank also gets far from the best reviews.

Because of which?

The thing is that all employees of any department will have to work a lot, and overtime. And under such conditions, you will not be paid regular wages. It can be argued that reward and responsibility for completed tasks are not comparable.

At Sberbank, employees will need to spin like a squirrel in a wheel. And all this for some pennies, despite the fact that initially they gave the word a regular salary.

Perhaps, good reviews at the moment are obtained only from management. So inform, from the top of this company. They will be able to dump their own responsibilities on subordinates, and, moreover, get a good salary for this. In principle, this moment is no different from most companies.

Team

For many employees, the team at work plays a key role. And in this matter, Sberbank gets completely ambiguous answers. The thing is that in different regions the situation with people is different.

Somewhere they are more friendly, but somewhere not very much.

But in general, everything is more or less positive. The team, which consists of ordinary employees, in most cases, is fully friendly. Indeed, the fact that you will be replaced on one or another day should not be hoped for, but if it comes to collective complaints against the leadership, then everyone will go.

By and large, work in Sberbank reviews of the relative collective composition acquires exactly the same as every bank (or a respectable place of work). All this is due to the fact that it is worth it to seem like opportunities and competition for career growth, so everyone in the team will become enemies to each other. And suddenly it doesn’t turn out to grow up at work, then everyone will again turn out to be friends.

In principle, it is thanks to a close-knit team that people cope with the difficulties of the probationary period.

Attitude towards employees

In addition, extremely important point there is a relation of management to its subordinates. This factor usually makes you think 20 times before applying for a job. What is there to say about Sberbank?

To be honest, the promises that you are given during the interview are very different from reality. For example, everyone about assures that you are expected by the usual management, which treats its subordinates with loyalty and dignity. But in fact, little is obtained otherwise.

What's happening? A biased attitude will seem to you, some will not calculate you for a person. In principle, a fully common phenomenon among subordinates and superiors. New employees will be loaded with someone else's work more than already trained comrades.

Plus, you have the opportunity to hear that no one is holding you at your workplace. Such a phenomenon - it happens, on the basis of this, you will have to try pretty hard in order to cope with the tension from the control.

Career growth

Work in Sberbank (other cities and Moscow), in most cases, appears to employees as a beautiful place to build their own career. Moreover, this is the banking sector. But is it really so?

To be honest, not really. At interviews and in ads, you will be told that you will soon be able to stand up in the hierarchy, and after that take a big position. Only this is not true.

A fairly popular technique that employers use, and to the fullest extent successfully.

There is a propaganda in Sberbank that all employees are obliged to plow like horses in order to develop and get their own destiny. But in reality, it turns out that you will work hard, but you will not develop and get good pay. Based on this, the reviews about Sberbank regarding a career are ultimately not very good.

Upon dismissal

The process of leaving the organization also plays a huge role. Especially if your company has a huge staff turnover, and Sberbank gives its employees a lot of problems and troubles. Based on this, at the end of the dismissal, employees leave far from the best opinions about the employer.

The first thing you will need to face is working off (2 seven days according to the law). And at this time you will be loaded so that you will regret that you decided to leave. But this is far from the worst thing that can be expected upon dismissal.

More problems come with paperwork. Sberbank does not issue income statements to its former employees to get it, you will need to fight with the entire branch. be prepared that it won't.

Dark List

No matter how unusual it may sound, but Sberbank is on the network in the so-called dark list of employers. Only not quite a scam, but regarding the plausibility of promises in employment.

Ignoring the fact that Sberbank is a very a good bank, you should not work in that place. Especially if you are an emotional and honest person who does not tolerate rudeness in his own direction. Many are sure that it is possible to work a little in the bank for practice and gaining experience, but employees assure that there is always a chance to find a quieter place for this invention.

at Sberbank. As a rule, work in this organization portends a good career growth and, of course, decent pay. So, it makes sense to break into this place. But how do you get it right? Let's find out how the interview at Sberbank goes, what awaits potential employees and what is needed to successfully complete the entire process.

Job selection

The first thing to take into account is the offered vacancies. After all, the questions asked to you will depend on this, which means that it will be possible to prepare for them in advance.

Most often, the institution needs cashiers-operators and consultants. It is extremely difficult to get into more prestigious vacancies. They usually take "their" people there. Thus, we will understand, in Sberbank, for the position of an ordinary employee, one might say, of a lower level. But in fact, the interview is not so difficult to pass.

Education

Where does every interview start? Perhaps from the preparation of your portfolio, as well as its demonstration to a potential employer. This point should be given special attention, but you should not get hung up on it. After all, it is much more effective to be prepared to provide answers to questions than to show your "dossier".

If you are extremely responsible in solving the task and you are interested in every detail how to pass an interview at Sberbank, then be sure to pay special attention to the portfolio. In particular, this applies to such columns as "Education" and "Personal qualities".

What is better to write here? In the case of employment as a cashier-operator, you will have to have an economic education. Or you can complete the appropriate training courses. Not bad to have also in addition But in the case of employment as a consultant, you should have any "tower". Sometimes even a complete secondary education is enough. It all depends on where you live. So, for example, in Moscow you will have to study at a university before finding a job, but in Kaliningrad this is not necessary.

Qualities

What can be said about personal qualities? They must be described in your portfolio, and then announced in person. What answers to give? Sberbank conducts an interview in several stages, so that each potential employee will be able to speak. And it would be good to prepare for a survey on the topic of personal qualities.

Remember that a Sberbank employee must necessarily have a quick learner, as well as endurance and strong nerves. If you do not indicate these qualities in the portfolio, then we can assume that the chances of employment are reduced. Among other things, you will also have to report that you are ready to work for the result (that is, for quality). Communication skills are also welcome.

phasing

Let's assume that the portfolio is ready. But what is an interview at Sberbank? What questions are asked? What awaits us at this crucial moment? For example, an event has several stages.

What is it about? The thing is that each person will have to go through several stages of dialogue with the employer in order to find a job. First, there is a group interview. After it, the least suitable candidates are eliminated. And already only the most worthy are invited to personal conversations. As a rule, more than two of them are not carried out.

Most potential employees are interested in what an interview at Sberbank is like. What questions are asked at different stages. And it is the group meeting that arouses great interest. After all, if you do something wrong, then you will have no chance at all to get into Sberbank. So, this moment will have to pay special attention.

Appearance

You should start with your appearance. Neatness and efficiency is a small "plus" for you, and it will come in handy. Especially when it comes to such a moment as a group interview. Your task is to show yourself worthy. As they say, they meet by their clothes. And an interview at Sberbank is exactly that case.

Clothing should be chosen strict, not vulgar. Typical office dress code. Girls don't have to wear makeup. Perfume will not be superfluous, but do not overdo it. Quite a subtle, pleasant aroma. So you can show yourself from a worthy side, and you can think further about how the interview goes in this process, to be honest, far from the best. We will get to know them a little later. In the meantime, let's take a closer look at the interview process.

Gathering in a group

Remember school meetings or cool watch? So, the group part of the interview is something like general meeting potential employees. Here they are subjected to a little testing. And you should not be afraid of this. After all, even those who come to such testing for the first time will be able to cope with this and get a job at Sberbank. The interview contains questions in its group part at the high school level.

What is waiting for you? You have to remember the math. Calculate, balance, correct mistakes or make calculations. In principle, nothing difficult. As practice shows, even a three-year-old is able to cope with the task. And people with higher education often come to Sberbank to get a job. For them, such a test will be simple. But that's not all. How to pass an interview at Sberbank, we will tell further.

Questionnaire

Have you done a test? You will be given a questionnaire in which you will have to write complete information about yourself. Because of this, the remaining stages of the interview, as well as the waiting time for the results, last quite a long time. This is where a portfolio comes in handy. If you took it at the first stage, then it is advisable to attach a copy of this document to the issued questionnaire. Otherwise, all fields will have to be filled in by yourself.

Don't be afraid. The questionnaire is a typical portfolio compilation. You will have to write information about yourself, education, personal qualities. Among other things, at the very end you will be described several situations, and then asked how you will behave in this or that case. Once this stage is completed, it will be enough to give the questionnaire to the recruitment manager and wait for a response. If your candidacy is suitable for further dialogue, you will be notified. And then it will be possible to pass further interview in Sberbank. What questions are asked in the second step? Now we will get acquainted with them in detail and will be able to prepare for the upcoming dialogue.

private conversation

The second stage of the interview, which will have to go through, is the so-called personal conversation with potential employer Or rather, with the recruiting manager. In principle, this process is the same everywhere. Come, give a portfolio, fill out a questionnaire (yes, yes, the second time), talk to potential bosses, answer a few questions and that's it. You can wait for an answer. In some cases, they will tell you right away if you are a good fit or not.

But what should you be prepared for? For example, you will be asked about your previous jobs and the reasons for leaving. If you left for own will, this is good. But you have to justify your actions. It's better to say that you wanted to develop or cite a "change of scenery" as a reason for leaving. The dishonesty of the employer can also be expressed, especially if it is a competitor of Sberbank. But upon dismissal under the article, the chances of employment are reduced.

Have you worked anywhere before? Now it's not such a problem. Although before without work experience they didn’t take anywhere. So it's enough to say that you were trained or worked informally.

Next, you will be asked about personal qualities, stress resistance and other points that you have already indicated in the questionnaire. It is advisable not to lie, because the recruiting manager very often compares what is written in the questionnaire with the dialogue. If the answers satisfy the employer, and they also turn out to be true and coincide with the results of the survey, then you don’t have to think about how to get an interview at Sberbank. You are provided with a place. As a rule, successful completion is reported either immediately or after a maximum of 2-3 business days. Especially if candidates from group interview got a lot. Someone will have to refuse.

How to pass an interview when applying for a position at Sberbank? This question is asked by everyone who wants to get a job in a bank. The proverb “meets by clothes” is very useful here.

Applicant's appearance

Clothing should look clean and tidy. Use perfume, but in moderation.

  • Men should wear a formal suit. Shirt and tie should not be bright (even if fashionable) colors. Elements of sports style - T-shirts, shorts, sneakers are not allowed.
  • Women are advised to familiarize themselves with the nuances of a business dress code and make-up. Too short skirts, translucent fabrics or revealing cutouts are not recommended. Do not go to extremes and try to impress with an outfit from a fashion boutique.

The most advantageous option is to wear clothes similar to the dress code accepted in the bank. The HR officer will accept such an applicant as part of an existing team.

A lot will depend on how you present yourself. Neat appearance, calm business clothes, soft make-up, well-groomed hands with a varnish of a calm color, clear and competent speech using professional terms, the ability to conduct a conversation and the availability of pre-prepared documents - this is what they will pay attention to first of all.

Competent resume

The resume should be of interest to the employer, then he will send an invitation for an interview. This is the first opportunity to show yourself and stand out among other candidates for the position.

Your resume must include information about your strong side, for example, about successful work experience in a similar position. If there is no such experience, then it is necessary to highlight the education that will be useful for future work.

Literacy and style of writing are of great importance. It is better if the text is written in formal business style. Content is important - your resume should show the value you can bring to the organization.

Important qualities of a candidate:

  • Stress resistance.
  • Workaholism.
  • Ability to work in a team.
  • Customer focus.
  • Accuracy.
  • Energy and activity.

Interview stages

When recruiting employees in such organizations personnel service conducts the selection of applicants more rigidly, since there are a lot of applicants. Applicant must be willing to answer questions psychological test or lie detector testing.

If you have a criminal record, a bad credit history, you are associated with dubious financial companies or persons with a criminal record, all this can lead to refusal to work.

After you contact the department with an application, you will need to go through several stages of an interview:

  1. filling out a form with your details.
  2. personal communication, acquaintance, viewing informational materials. You will have to communicate with the HR manager, who usually does not understand the specifics of the position for which you are applying. His questions will be superficial in order to determine how purposeful, active, stubborn you are, what is your position in life. At this stage, they can say goodbye to an applicant who cannot present himself correctly and is inactive.
  3. passing a computer test for knowledge of basic economic terms and situations, logic, ingenuity. At this stage, there is a conversation with a specialist, that is, with an ordinary employee occupying a position of interest to you. It can also be a senior operator or deputy head of the department. During the conversation, it is worth talking about your professional skills, the level of preparation for such work, and your experience.
  4. personal communication with the head - the head or director of the branch. The main emphasis is on how ready a person is to work in a banking institution, whether he understands how much work is ahead, as well as what the applicant's expectations are and whether he is ready to make a significant contribution to the development of the company.
  5. passing an educational practice, which lasts no more than 5 days and is paid according to the contract (scholarship).

All these stages are conditional. Recruitment of certain employees in the company is carried out in different ways.

What questions to prepare for

You will be asked few economic questions , in most cases, the questions will be general.

  • Is it good that the ruble is falling or bad?
  • List all your strengths and all your weaknesses.
  • How did you study, do you have a red diploma?
  • Goals in life, where do you see yourself in the near future.
  • Tell us about yourself. Important Facts from the biography that the applicant wishes to provide are an essential part of the interview. You don't have to go through your life step by step. You should briefly report on professional growth, qualifications and suitability for the chosen position. You can talk a little about family and hobbies.
  • What salary would you like to receive. About what numbers you should roughly count on is described in this article;
  • Why did you choose Sberbank? This question helps the employer to understand how much the applicant is interested in this particular organization, what plans he has. The answer should reflect an interest in banking, to a certain position. Be sure to mention that you want to build a career in this bank. Do not answer that you want to make money, it will make a negative impression.

You can also say that you consider this banking institution to be stable, reliable, that you want to become part of a promising bank team and succeed by applying your knowledge and experience.

Speech should be literate and concise, while you need to stay calm and friendly. You will definitely need to pass several tasks that will determine your professional suitability. This may be reading the balance sheet, drawing up financial reporting, role-playing game.

All upcoming questions can be divided into several groups.

  • Personal (age, marital status, address of residence, hobbies and hobbies).
  • Professional. You need to interest the employer with your skills and abilities - official duties at the previous place of work, additional experience, the reason for leaving the previous place of employment. The latter is necessary in order to determine whether the employee is conflicting and incompetent. The best answer should contain a positive review of the previous job, and the change of place is associated with the desire to fulfill oneself more fully and move on to a more interesting job.
  • Concerning wages. You will be asked how much you earned before, and how much you plan to receive while working at Sberbank.
  • About future work. The applicant will be asked how long he plans to work in the company, whether he is going to climb the career ladder, what are the final goals and how the employee sees himself after several years of work in the institution. A normal response should contain plans for career advancement in the company. This will allow the employer to see that the applicant is looking beyond today.

Why do many specialists look for work in Sberbank

You may be asked the same question in an interview. You need to know some points about the company's activities and read the feedback from employees in order to answer correctly.

  • Sberbank has a fairly high level of wages. Starting salary is not that high, but over time wage increases significantly due to premiums, bonuses and benefits. Therefore, experienced workers stay in this banking organization for a long time.
  • It is the largest bank in Russia, reliable and stable. Complies with labor laws. The salary of employees is charged on a plastic card. Paid sick leave, medical insurance, pension contributions. The employee bonus is calculated according to a certain algorithm.
  • Clear operating instructions. Each employee is informed about what to do in a given situation. The instruction sets out consumer service standards, clear algorithms for carrying out various banking operations.
  • Good education system. Conducted trainings and seminars for employees. Before performing certain operations, you need to pass special tests.
  • Each employee is responsible only for his own work.

What to prepare

Prepare a standard package of documents - a passport of a citizen of the Russian Federation, a completed resume, papers on obtaining primary and higher education (if available). If you have taken additional courses, certificates will not be superfluous.

For example, for the position of a consultant in Sberbank, it is enough to have any higher education. However, there is a difference whether you apply for a vacancy in Moscow and St. Petersburg, or in a small town. In the first case, you will need a diploma from an economic or financial university, and in the second, even a secondary education will do.

Features of working in Sberbank

We list the main nuances, based on the feedback from employees.

  • Large amount of work. Sometimes you have to perform several tasks at the same time, stay late or go out on weekends.
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An interview for a position in a bank differs from others in that a serious check awaits the applicant. In order to successfully pass an interview at Sberbank, what questions are asked and how to answer them, it is worth studying the topic based on feedback from former and current employees, applicants and general recommendations from HR managers. At the end of the article you will find materials from the test for bank employees and for applicants - these materials will help you get an idea of ​​​​testing.


You should be prepared for the fact that during a personal conversation, recruiters will be interested in your personal and professional qualities.

When applying for any position in each enterprise, the applicant is tested in order to have an idea about the person, to understand how ready he is for such work and whether he will be useful to the company. The conversation itself can be divided into a number of stages:

  • The first step is to communicate with the HR manager. Usually, the latter does not know the specifics of the position and professional nuances. Therefore, the manager will be more interested in the social adaptability of the applicant in order to determine the degree of activity, purposefulness and life position person. At this stage, inactive people who do not know how to show themselves are weeded out.
  • The second stage involves an interview with a specialist. They can be an ordinary employee holding a similar position, a senior operator, a deputy head of a department in which a person wants to get a job. During the conversation, professional skills, level of training, and experience are clarified.
  • The final stage of testing takes place with immediate supervisor or branch manager. Here, the importance is given to how ready a person is to work, whether he understands the scope of duties, whether he is ready to fulfill them, how ambitious he is, what his expectations from the enterprise are, whether he is ready to develop the company, make suggestions for improving work.

An interview at a banking institution takes place in three stages

The division is conditional and does not always happen that way. Surprises are possible, you need to be prepared for this. For example, a personnel manager may well turn out to be a specialist in the banking sector and he may be interested in your professional training, and the boss himself will talk “for life” in order to understand how a person will fit into an established team.

What questions are asked and what do you need to know?

You need to study a lot of materials in order to pass an interview at Sberbank: what questions are asked, video instructions and tips from HR managers, take trainings personal growth, giving confidence and teaching how to present yourself.

But you can't be fully prepared. Something may not happen according to the instructions and the applicant will need to be resourceful, use logic or ingenuity in order to get out of the situation with dignity. Therefore, you should just study the standard questionnaire and be ready for it. However, it is worth knowing that tricky tests that are not on the lists may also come across. In order not to blunder, it is better to outline a specific line of behavior in advance and stick to it.


To demonstrate your willingness to work in a banking structure, you need to study additional information about the bank

The entire list of interview questions at Sberbank can be conditionally divided into several sub-items:

  1. Personal. They relate to age, marital status, place of residence, hobbies, hobbies.
  2. Professional. The employer will be interested in the length of service, professional skills, job responsibilities at the previous job, additional experience and skills (even if they do not relate to the chosen position), the reason for leaving the previous enterprise or looking for a new job.
  3. Financial. What salary a person received earlier, what he expects now, whether he is ready to work for the salary intended for this position.
  4. Strategic. Is the applicant ready to build a career in the banking sector or is this a temporary occupation, how does he plan to improve his professional level whether he is ready to take on increased responsibilities, what he is striving for, what his ultimate goals are when working in a banking institution, where he sees himself in a certain future (in 5 years, 10 years).

How to successfully pass an interview at Sberbank?

Depending on the stage of the interview and the position you are looking for at Sberbank, you may be required to pass tests, group or individual testing, all this will require certain knowledge and skills. But you should always remember general approaches for testing in large companies more on that in the next video.

Test questions in Sberbank (download)

Testing is already a familiar procedure for many, but no less stressful. We have prepared for you a list of tests, divided into 4 blocks. After reading them, you will certainly feel more confident in a personal meeting and will be able to think over the answers in advance.

Additionally, a general psychological testing of 50 questions that are applied in practice.