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Interactive set-top box for TV Rostelecom. We connect and configure interactive TV from Rostelecom

Science does not stand still, and now in order to watch your favorite show, you do not have to install a dish on the roof. As, for example, in digital or analog TV. Now all this can be done with one small console and good internet. They will allow you to enjoy your TV without annoying ads, and the quality of the “picture” will also be played in Full HD resolution. This technology is called IPTV.

Such an interactive prefix can be purchased independently. Or borrow for a small fee from your ISP. One of the companies providing the option of renting is Rostelecom. The advantage of this company is that they initially set up the device so that it is absolutely easy to start working with it. Consider how to connect a TV to Rostelecom.

You can borrow a device from the provider Rostelecom that will allow you to watch TV. Unlike antennas, it has many advantages:

  1. clear and widescreen image. There is also 3D, if the technique supports it.
  2. The ability to pause, rewind, and turn on the transfer that was yesterday or even a month ago.
  3. A rich collection of feature films and cartoons.
  4. You can connect iptv not only to a TV, but to a PC and even a smartphone.
  5. Parental control option to restrict children from watching TV.

Basically, a TV set-top box from Rostelecom is connected and configured by employees of the organization. But sometimes you have to do it yourself. Therefore, in order to avoid unpleasant situations, we will figure out how to do it.

What is included in the set-top box from Rostelecom

So, the prefix is ​​acquired. The first thing to do is to look at the package. What does it include:

  1. The device itself.
  2. Power Supply.
  3. Remote control with batteries.
  4. Multiple cables to connect:
    • classic HDMI. Almost any new TV has a connector for it;
    • VGA or "tulips";
    • patch cord. Switching wire;
    • SCART convector.
  5. Warranty and instructions.

For your information. Due to the variety of cables, even older TV models can be connected.

In the absence of any components, you must contact the company directly.

How to connect a Rostelecom set-top box

Connecting the interactive receiver does not take much time. After all, the provider has already laid down the initial settings of the device. To get started you will need:

  • router or network wire entering the apartment;
  • TV set;
  • prefix;
  • suitable cable;
  • power unit.

To set up television from Rostelecom, you must:

  1. Set the power supply aside. It will be needed last.
  2. Connect the network cable or patch cord from the router to the set-top box. However, when using the latter, you will need to configure it.
  3. Now you need to connect the TV and the iptv receiver. To do this, you need to take a suitable cable: HDMI, VGA or use a SCART adapter. It would be preferable, of course, to watch TV via HDMI, as it perfectly conveys the clarity of the image.
  4. The final step is to connect the set-top box to the network by inserting the power supply into the outlet.
  5. For the convenience of users, all connectors on the rear wall are signed: LAN - network cable, DC - power supply, AV - for VGA. There is also HDMI and USB.

Attention! "Tulips" are inserted into the appropriate slots depending on the color. However, if there is no color, then you need to connect them like this: white on the left, and red on the right - they are responsible for the sound; yellow goes in the center - it transmits the picture.

How to set up a Rostelecom set-top box to a TV

Now you need to move on to the next one - to understand how to set up the Rostelecom set-top box. In order to start using interactive TV services, you need:

  1. Turn on the TV.
  2. Using the TV remote control, switch to AV mode (if "tulips" were connected to the connector) or HDMI.
  3. Immediately after that, the emblem of the Rostelecom provider will appear on the screen.
  4. Then the test of new equipment will begin. This will last for 10 minutes. If the software version is outdated, you will have to wait for the update.
  5. Then a window will appear on the display where you need to enter your username and password. They can be found in the service contract.
  6. If everything is correct, then iptv will work.
  7. However, sometimes a PIN is requested next. In this case, you need to enter a combination of numbers "0000" or "1111".
  8. If it doesn't work, then call hotline and explain your situation. Number - 8-800-100-08-00.

Video instruction

How to set up the console for the set-top box

The unit comes with a remote control (RC). With proper synchronization, they can turn on the TV, turn down the volume even without using a regular TV remote control.

There are two ways to set up the remote control:

  • automatically;
  • manually - you will have to use special codes.

First, consider a simpler option - automatic synchronization.

  1. Press the "OK" and "TV" buttons on the remote control at the same time.
  2. Using the number keys, dial the combination "991".
  3. Then switch channels using the up or down arrows, thereby selecting the code.
  4. The TV will turn off as soon as it finds the right one.
  5. Turn it on again with the remote control.
  6. Save settings by clicking OK. The indicator light will flash to confirm.
  7. Ready.

If it doesn’t work, then you need to open the instructions for your TV and find the code there. Or call to technical support provider.

Interesting. You can also find the code on the Rostelecom website: section "for yourself" - "support" - "interactive TV" - "equipment". Scrolling down the page, a picture of your remote control will be displayed, and next to it is a table. It contains codes for various TV models.

Manual setting:

  1. Press "OK" and "TV" together.
  2. We collect the found code.
  3. If the TV began to respond to the remote control, then save to "OK".

Connecting a TV to Rostelecom without a set-top box

Also, Rostelecom subscribers will be able to connect to iptv even without special equipment. For this:

  1. Download the Zabava app to your TV. This is easy to do if the device has a Smart TV.
  2. Create an account on the application website by entering the necessary data: email and password. The first will receive a letter confirming registration.
  3. Define a region.
  4. Select the Add Services tab.
  5. On the service selection line, indicate - "Interactive TV".
  6. Subscribe.

Now you can use ip TV on any device, after logging in.

How to connect Rostelecom television through a Wi-Fi router

Connection via Wi-Fi is possible in two main ways, using:

  • Wi-Fi adapter (D-LINK, TP-LINK, Asus). A Wi-Fi router is also required;
  • media bridges from Motorola.

However, for this you will have to spend a little money, since they are not included in the kit.

In the first case, everything happens as follows:

  1. The adapter is inserted into the console (USB input). The latter must be connected to the TV via an HDMI or VGA cable.
  2. The Wi-Fi router transmits a signal to the adapter, and that to the interactive set-top box. And she already sends a signal to the TV.

But to start working, you have to tinker with the reverse settings. After all, it is not connected directly to the router. To do this, you need to call the Rostelecom hotline and follow the operator's instructions step by step.

In the second case:

  1. Using Motorola media bridges operating at a frequency of 5 GHz, it is advisable to purchase them from the Rostelecom organization.
  2. First you need to disconnect the TV and reverse from the network.
  3. Next, connect media bridges to each of the devices.
  4. Then return power to them.
  5. Media bridges are activated and communicate with each other. This is confirmed by the change of indication to green.
  6. Ready.
  7. This option is more convenient, since you do not have to configure anything.

Attention. The most reliable connection is still an Ethernet network cable.

With Power Line Adapter

When connecting the set-top box using PWC, the Internet is transmitted via electrical network through wiring in the apartment.

  1. Adapters are purchased first. It is advisable to buy them immediately from Rostelecom.
  2. Plug each adapter into a power outlet. And connect them with a cable to the router and set-top box, respectively.
  3. Enable devices.
  4. Ready.

Possible IPTV errors from Rostelecom

It also happens that the television stopped working, and errors began to appear. You need to figure out why this is happening and how to fix it.

ProblemsCauseSolution
Get Ready;
"No IP address"		Unable to connect to the provider's serverCheck for internet. If it is, then reconfigure the router.
Incorrect data entered during authorizationIf the data is entered correctly, the cause may be incorrect router settings. Or the personal account is not yet linked to the serviceReboot router. Call those. support
loading errorServer not foundCall the hotline
running rabbitSoftware error or broken router settingsCall those. support
Almost all channels are not workingSubscription fee expiredPay for the service

Connecting an IP set-top box to a TV is easy. The main thing is to follow the instructions described in the article. Also the one that came with it. Then unforeseen difficulties should not arise.

There are still debates whether the Internet can become more popular than television and replace it, if not completely, then at least partially. The development of IT-technologies allows us to assert that it can. Especially considering the fact that today the service market provides users with New Product- Interactive TV. It includes both the Internet and television at the same time, while providers note the high quality and reliability of the service provided.

Another plus is its ease and simplicity of connection. To do this, you need a prefix and accessories attached to it. Set up the device according to simple instructions from Rostelecom, the user gets the opportunity to enjoy various channels in excellent quality.

Rostelecom is one of the leading providers of telecommunications services in Russia. She was one of the first to offer a service digital television. According to conservative estimates, several million Russians use the company's services.

Rostelecom customers were among the first to have the opportunity to watch their favorite films and TV shows in high quality. Interactive television allows you to record a program, pause the show, scroll the program forward or backward, and even view the files that are in the provider's archive.

All this became possible thanks to the use of an IP set-top box. Today the market offers dozens of different models, both domestic and foreign production. One of the best today is the SML-482 HD set-top box, manufactured by Smartlabs.

Regardless of the reviews you may read about the equipment you are purchasing, we strongly recommend that you check the components before purchasing. In the absence of a wire or adapter, remote control, you will not even be able to install the equipment, not to mention its configuration.

Standard set includes:

  1. STB prefix.
  2. Power supply or alternatively, an adapter for 12V and 1.2A. A regular power cable for the set-top box will not work.
  3. Remote control.
  4. AAA battery for remote control. May not always be present.
  5. Wires:
  • AV or "tulip", 1.5 meters long;
  • Ethernet, 3m long;

Note! In a number of configurations, there is no HDMI cable, which is used to connect to LED and LCD screens. It must be purchased in addition, otherwise the image will be fuzzy and blurry.

  1. Adapter 3xRCA - SCART.
  2. Rostelecom instructions for the operation of the device and its installation.
  3. paperwork, which includes warranty card, manual for the remote control, including a guide with the necessary codes.

Additionally, you will need a router with a LAN port (using the port, the set-top box will connect to the Internet) and a TV receiver. If the distance between the devices is more than 3 meters, you need to purchase an extension cord or, alternatively, a patch cord. It is sold in any computer store or market.

Once you have all the necessary components in your hands, you can start connecting the set-top box and its further configuration.

Connectivity features

When purchasing a device, the package of basic documentation includes an instruction manual that shows how to properly install and configure the device. The STB set-top box is connected in several ways. We will review all available options so that you can choose the most convenient one.

You can connect the console in three main ways:

  1. With WiFi. This method is not very popular, but, nevertheless, it has a place to be. The equipment is connected using a Motorola wireless media bridge. The advantage of this method is that the rarely used 5 GHz band is used for connection. The radius of its action is much wider than that of the 2.4 GHz band. If we talk about the minuses, the media bridge is not a cheap pleasure. A simpler solution is a Wi-Fi adapter. However, the purchased adapter can be connected to the set-top box. In addition, the router program must distinguish between the adapter and the LAN port.
  2. The second option is to connect interactive television via the mains. In this case, PLC adapters are used. To connect in this way, you will need additional equipment that has been previously configured for joint work. The only plus of this method is the reliability of signal transmission. The disadvantages include the risk of equipment failure during power surges.
  3. The third and main connection method is using a serial connection of an Ethernet cable to the modem and set-top box. After that, a number of simple settings are performed. The disadvantage of this method is the abundance of wires that need to be hidden or laid compactly.

Note! Connecting the set-top box to a TV using an Ethernet cable is considered the best option. In this case, reliable connection and minimal data transmission losses are guaranteed. In addition, with this method, there is a low level of interference and picture quality.

Setting

After checking the availability of the Internet, the set-top box is connected to the TV and then set up. All the necessary wires, as noted earlier, are included with the purchased equipment. The devices must be connected strictly in the off state, since a difference in potentials is possible, which can lead to a breakdown of one of the devices.

Setting up interactive television provided by Rostelecom is quite simple. For this necessary:

  1. Set the TV receiver to AV mode using the TV remote control. If you are using an HDMI cable to connect to the screen, then select not AV, but HDMI.
  2. If you have chosen the correct source of information, a branded splash screen will appear on the screen. Hence, digital TV is loaded. This process takes on average less than a minute.
  3. Upon completion of the download, enter the login and password specified in the service agreement. The data is purely digital. They can be entered using the remote control.
  4. If the data is entered correctly and user authentication is passed, a list of TV settings will appear on the screen. Therefore, the connection was successful. All you have to do is set up channels and additional settings, which include setting up the remote control and its subsequent synchronization for full-fledged work with the set-top box.

Remote control setup and synchronization

At the end of the installation and configuration of the equipment, you need to check for synchronization of the remote control. It allows you to perform elementary actions and control the TV - adjust the sound, brightness and contrast, switch channels. Otherwise, you will have to use the TV remote control. In some cases, this is inconvenient, since you have to use two remote controls at once.

Synchronization of the console is performed in two modes:

  1. Manual, when the setting is performed directly by a person;
  2. Automatic, when all codes are entered by the receiver.

V manual mode the code for synchronization is entered manually. It is used mainly for older TV models. Codes are provided on the Rostelecom website.

The automatic tuning mode on the remote control of the IPTV set-top box starts after successively pressing the TV and OK buttons. Once the codes match, the TV will turn off. For further work, you need to save the settings by clicking on the OK button again.

The most common problems when setting up and operating IPTV

In some cases, even properly installed hardware can work intermittently. This happens with any device. What problems can a Rostelecom client encounter:

  • If the set-top box and TV code match, there will be a conflict between the set-top box receiver. In this case, not the channels available according to the connected service will be displayed on the screen, but ordinary television. The solution to the problem may be to change the prefix code. To do this, the set-top box starts the setup mode. You can call it by holding the OK button for a few seconds. Next, a code is selected in the range from 3020 to 3024.
  • One more possible problem- outdated firmware. In this case, a splash screen with a rabbit appears on the screen.
  • A blue screen appears if the video input is incorrectly selected.
  • In case you forget to pay on time subscription fee, most channels will be disabled. Only five to ten channels will be available to you, instead of the usual hundred or more.

A few words in conclusion

Summing up, it can be noted that installing a set-top box and other equipment to receive the Interactive TV service from Rostelecom is a fairly simple matter. Even schoolchildren can install and configure. Difficulties can arise only if the manufacturer violated the package for any reason, but this problem can be avoided by checking the presence of all wires, batteries, power supplies, and a package of necessary papers when buying.

When setting up the television, use the instruction manual that comes with the set-top box. If you have any questions during setup, you can always contact the company's technical support service. Rostelecom specialists will answer all your questions and help with the installation.

If you could not cope with the task and do not know how to properly set up the equipment, invite the company's specialists, after agreeing the time in advance. They will solve your problem in minutes.

1. General Provisions

This personal data processing policy has been drawn up in accordance with the requirements federal law from 27.07.2006. No. 152-FZ "On Personal Data" and determines the procedure for processing personal data and measures to ensure the security of personal data of IP Shirokov D.V. (hereinafter referred to as the Operator).
The operator sets as its most important goal and condition for the implementation of its activities the observance of the rights and freedoms of a person and a citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
This Operator's policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can receive about visitors to the website http://rostelecom-russia.ru/.

2. Basic concepts used in the Policy

Automated processing of personal data - processing of personal data using computer technology;
Blocking of personal data - temporary suspension of the processing of personal data (unless the processing is necessary to clarify personal data);
Website - a set of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address http://rostelecom-russia.ru/;
Information system of personal data - a set of personal data contained in databases and providing their processing information technologies and technical means;
Depersonalization of personal data - actions as a result of which it is impossible to determine, without the use of additional information, the ownership of personal data by a specific User or other subject of personal data;
Processing of personal data - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
Operator - government agency, municipal authority, legal or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;
Personal data - any information relating directly or indirectly to a specific or identifiable User of the website http://rostelecom-russia.ru/;
User - any visitor to the website http://rostelecom-russia.ru/;
Providing personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons;
Dissemination of personal data - any actions aimed at disclosing personal data to an indefinite circle of persons (transfer of personal data) or familiarizing with personal data of an unlimited number of persons, including the disclosure of personal data in means mass media, placement in information and telecommunication networks or providing access to personal data in any other way;
Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity;
Destruction of personal data - any actions as a result of which personal data is destroyed irretrievably with the impossibility of further restoration of the content of personal data in information system personal data and (or) as a result of which material carriers of personal data are destroyed.

3. The Operator may process the following personal data of the User

Full Name;
Phone numbers;
The site also collects and processes anonymous data about visitors (including cookies) using Internet statistics services (Yandex Metrika and Google Analytics and others).
The above data is further merged in the text of the Policy general concept Personal data.

4. Purposes of personal data processing

The purpose of processing the User's personal data is to provide the User with access to the services, information and / or materials contained on the website.
The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive informational messages by sending an email to the Operator at rostelecom@rostelecom-russia.ru with the note "Refusal to notify about new products and services and special offers".
Anonymized data of Users collected using Internet statistics services are used to collect information about the actions of Users on the site, improve the quality of the site and its content.

5. Legal grounds processing of personal data

The Operator processes the User's personal data only if they are filled in and/or sent by the User independently through special forms located on the website http://rostelecom-russia.ru/. By filling out the relevant forms and / or sending their personal data to the Operator, the User expresses his consent to this Policy.
The Operator processes anonymized data about the User if it is allowed in the User's browser settings (saving cookies and using JavaScript technology is enabled).

6. The procedure for collecting, storing, transferring and other types of processing of personal data

The security of personal data processed by the Operator is ensured through the implementation of legal, organizational and technical measures necessary to fully comply with the requirements current legislation in the field of personal data protection.
The Operator ensures the safety of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of applicable law.
In case of detection of inaccuracies in personal data, the User can update them independently by sending a notification to the Operator to the Operator’s e-mail address rostelecom@rostelecom-russia.ru marked “Updating personal data”.
The term for processing personal data is unlimited. The User may at any time withdraw his consent to the processing of personal data by sending a notification to the Operator by e-mail to the Operator's email address rostelecom@rostelecom-russia.ru marked "Withdrawal of consent to the processing of personal data".

7. Cross-border transfer of personal data

Before the start of the cross-border transfer of personal data, the operator is obliged to make sure that the foreign state to whose territory the transfer of personal data is supposed to be carried out provides reliable protection of the rights of subjects of personal data.
Cross-border transfer of personal data on the territory of foreign countries that do not meet the above requirements can only be carried out if there is consent in writing the subject of personal data for the cross-border transfer of his personal data and / or the execution of an agreement to which the subject of personal data is a party.

8. Final provisions

The User can receive any clarifications on issues of interest regarding the processing of his personal data by contacting the Operator via e-mail rostelecom@rostelecom-russia.ru.
This document will reflect any changes in the policy of processing personal data by the Operator. The policy is valid indefinitely until it is replaced by a new version.
The current version of the Policy is freely available on the Internet at http://rostelecom-russia.ru/policy.


There is a lot of debate about whether the Internet will be able to surpass television in popularity, as happened with printed media mass media. Thanks to modern IT technologies, this topic has become irrelevant, especially after users were offered a new product - interactive television. Combining the Internet and TV, service providers offer a different type of television - high quality and reliable. In addition, it is easy to connect it, and for this you only need a Rostelecom TV set-top box and the necessary components for it. By completing the correct settings for the set-top box from Rostelecom, and anyone can do it, you get a lot of advantages.

Content

  • 1 Digital TV accessories
  • 2 How to connect the console
  • 3 How to set up the prefix Rostelecom
  • 4 Synchronization of the remote control with the set-top box
  • 5 Common problems with setting up and operating IPTV
  • 6 Conclusion

Components for digital TV

Rostelecom - largest supplier telecommunications services in the Russian market, one of the first to offer a digital television service, which today Rostelecom TV set-top boxes cost millions of Russians. This means that they have the opportunity to watch their favorite programs in HD and 3D, use RTK resources on their own - they can start recording or pause, rewind the broadcast or get a file from the provider's archive.

All this is possible thanks to the IP set-top box, and manufacturers today offer at least a dozen devices, including Ukrainian-made products from the Infomir company, but the SML-482 HD TV set-top box from Smartlabs is considered the most “advanced”. Despite the fact that no special problems with the device have been identified, and the percentage of returns is negligible, when buying it is worth looking at the availability of components, without which even connecting a set-top box will be problematic. The standard equipment looks like this:


  • Directly STB-prefix.

  • Power supply from Rostelecom, or adapter for 12V and 1.2A.

  • The power supply is a AAA battery.

  • Universal remote control.

  • A set of cables, including a one and a half meter AV cable, known as a "tulip", a 3-meter Ethernet cable for connecting to a router, an HDMI cable, without which it is problematic to connect the device to modern LED and LCD TVs.

Important! It is the HDMI cable that quite often does not come with the set-top box, so you will have to spend extra money on buying it, otherwise you can’t talk about a clear image.

  • Adapter 3xRCA - SCART.

  • Rostelecom user manual with clear instructions on how to connect the set-top box to the TV and router.

  • Package required documents, including warranty card, remote control setup guide and remote control code reference.

Naturally, you will need a TV receiver, as well as a router equipped with LAN ports to connect the receiver to the Internet. If the distance from the set-top box to the router exceeds 3 meters, you will have to purchase a patch cord or extension cord. There should not be any special problems, since it will be sold to you already crimped in any computer equipment store and even in the market. After making sure that all the listed elements are present, having dealt with the configuration of the receiver and TV set-top box, you can start connecting the receiver.

How to connect an add-on

When buying a new device, we open the instruction manual, which describes the procedure for connecting and configuring. In the case of an STB set-top box, there are several possible connection options, and despite the fact that the vast majority uses one method, it is worth considering other possibilities. According to the instructions, you can connect the receiver:


Remember! If you want to get the most reliable connection of the Rostelecom set-top box through a router to a TV - the connection option via an Ethernet cable is the best solution. In addition, it has a high sensitivity to electromagnetic interference.

How to set up a prefix Rostelecom

After the Internet connection is established, it remains to connect the STB set-top box to the TV and make the necessary settings. For this, as already mentioned, the necessary cables are included with the device. It is better to make the connection with the devices turned off, since one of the devices may fail due to a possible potential difference. Setting up Rostelecom television does not require great skills and special knowledge, for this you only need:

  • Setting up Rostelecom on the TV begins with switching the TV receiver to AV mode using the TV remote control. If you use an HDMI cable, you must select the appropriate remote control on the screen.

  • If everything is done correctly, a splash screen will appear on the screen, indicating that the download of digital television has begun, and the process usually lasts no more than a minute.

  • After the download is complete, you will have to enter your username and password, and you can find them in the contract. Given that these data are entered not from a computer, but from a remote control, they have exclusively digital values.

After the identification has been successfully completed, a whole set of television settings from Rostelecom will appear on the screen. This means that the connection was successful and it remains only to configure the channels, make additional settings (at your request), including mandatory setting remote control and its synchronization with the STB set-top box.

Synchronization of the remote control with the set-top box

After the connection of the set-top box to the router and TV receiver is successfully completed, you need to check the synchronization of the remote control with the TV, because without this you will not be able to perform elementary actions - adjust the sound and switch channels. To set up a TV set-top box, Rostelecom will have to use the remote control of the TV receiver, and this, according to many users, is not very convenient. Setting the synchronization of the set-top box with the TV can be done both in manual and automatic mode. In the first case, the synchronization codes will have to be entered manually, and in the second case, the receiver will do it for you. To do this, on the remote control of the IPTV set-top box, press the TV and OK buttons in sequence, and the TV will turn off as evidence that the code has been selected. You just have to save the settings by pressing the OK button again. As for manually entering the code (this will have to be done on outdated TV models), it should be provided by Rostelecom, it is also on the company's official website.

Frequent problems with setting up and operating IPTV

Even if you have done all the settings correctly, the equipment may fail, and this is a problem with any device, unfortunately. There may also be a conflict between the set-top box and the TV receiver, and this can happen if the codes of the TV and receiver match. In this case, there are not channels available for viewing with the prefix Rostelecom, but ordinary television. The way out of the situation is simple - you need to change the set-top box code, for which you will have to put the equipment into program mode by holding the OK button for a few seconds. Next, you need to select a code in the range 3020-3024. Possible troubles can also include outdated firmware, as evidenced by the splash screen with a rabbit, as well as an incorrectly selected video input, as indicated by a blue screen. Do not forget to pay the subscription fee in a timely manner, and it is not difficult to understand that you have overdue the next payment - instead of hundreds of channels, no more than ten will be available, for example.

Conclusion

In conclusion, I would like to say that connecting the set-top box of the Rostelecom provider is a simple task, and even children can handle it. Difficulties will arise if the manufacturer violated the package, so when buying equipment, you must first check the availability of all cables, batteries, power supply and the necessary documentation. The instruction manual will help you set up Rostelecom television, and in case of problems, feel free to contact the provider's technical support service, where you will be given professional advice without fail, they will help you with connection and configuration. In case of emergency, you can order a specialist to your home or office.

Television has finally joined world wide web. IPTV is television with interactive features, made possible by the significant influence of digital technologies on television transmission systems.

The two-way system of such television allows the viewer to give commands and transmit information. feedback through an electronic device called a tuner. The viewer can choose which program or movie they want to watch, at what time, and can place orders in response to advertisements. Television and the Internet - two in one.

And in this article we will focus on the main points on how you can get IPTV in your home, how to properly connect a set-top box to a TV set from the leading Russian provider Rostelecom and give some useful step-by-step instructions.

Rostelecom is the largest Russian telecommunications network that offers its subscribers streaming access to hundreds of channels. The company received this status in April 2011, when the interregional communication companies Rostelecom, OJSC CenterTelecom, North-West Telecom, South Telecom, Volga Telecom, Ural Telecom, Siberia Telecom were merged , " Far East Telecom and Dagsvyazinform.

Rostelecom is an organization with predominantly state participation. Provides services broadband access to the Internet (first place in Russia in terms of the number of subscribers), interactive TV, cellular, urban and long-distance telephony, etc. According to the provider itself, its service is used by more than 100 million people throughout Russia.

A wide range of additional interactive services offered by the "Interactive TV" service is a significant advantage. Rostelecom users can:

The ZABAVA.ru portal offers a wide range of licensed content, including high-quality videos, games, software and even karaoke. Rostelecom has several licensing agreements with the world's largest producers and music studios, including Universal-Studios, Warner-Bros., Disney and others, which will keep the portal's library up to date.

Social networks generate more relevant and useful content than passive television, which still dominates but is rapidly declining. User-friendly TV menu, innovation system, which recommends impressions, and an extensive library of video rentals have already made a significant contribution to viewing content.

Interactive TV is a unique product of Rostelecom, and the set-top box is an integral part of the SMART TV system. It can be used by viewers to select the programs they want to watch, view program schedules, and provide advanced options such as online shopping, internet banking, or access to e-mail through the Internet.

SmartLabs is Russian company and a leader in the development of service delivery platforms for interactive digital television (IPTV, OTT, DVB, hybrid, satellite television). Innovative client applications and user interfaces, STB set-top boxes are all that are successfully operated by Rostelecom subscribers. At the moment, the provider offers SmartLabs set-top boxes that work via the Internet from any provider.

There are three ways to install IPTV in your home:

  1. Traditional contract- the client must visit the provider's office and sign an agreement for a television package of channels, as well as for the rental or purchase of equipment (STB set-top boxes). In this case, the master leads a television cable from Rostelecom to your apartment and implements all connections.
  2. Through the multimedia OTT platform Wink. You buy special equipment from Rostelecom "Interactive TV 2.0", enter into an agreement for tariff plan and receive TV via the Internet, regardless of its provider. That is, you don’t have to run another cable into the apartment, you can receive IPTV through your Internet provider.
  3. Online IPTV. Subscribers can watch all channels on a single video portal itv.rt.ru. Here you won’t even need a set-top box, you can access channels through any gadget with Internet access (including SMATR TVs).

What is included

Let's look at the standard equipment from Rostelecom under a classic contract. In the box with the prefix (STB-receiver) you will find:

  • TV set-top box;
  • Power Supply;
  • Universal remote control;
  • Cables: HDMI (1.5m); AV (1.5 m); multicore cable patch cord (3 m); adapter RCA - SCART;
  • Batteries for the remote control;
  • Warranty and documentation for connection and configuration.

Don't let the large number of cables in the set scare you, you won't need all of them. It all depends on the model of your TV receiver and on which port you decide to connect a new set-top box.

Connecting a set-top box to a TV

Connecting a Rostelecom TV set-top box to a TV is possible through:

  • HDMI;
  • "Tulips";
  • scart.

The highest quality digital signal transmission will be through an HDMI cable. Therefore, if your TV has this port, then it is more preferable to use this particular connection.

If the HDMI port is missing or is occupied by other wires, then it is possible to connect the set-top box via an AV cable, which has a mini-jack on one side and 3 RCA plugs (“tulips”) on the other side. We connect a mini-jack to the output of the set-top box, and “tulips” to the TV input on the TV. Carefully observe the color markings: yellow is video, white and red are audio signal transmission.

And if your TV has a SCART connector on the back panel, then you can use the RCA to SCART adapter, which is included in the equipment kit. This is a special type of connection that cannot be confused with anything - a metal box with 20 contacts.

An STB set-top box can only be connected to a TV receiver. It is impossible to connect to a computer or laptop!

But in addition to connecting to a TV, the STB receiver needs to be connected to the Internet. And there are also several ways:

  1. Through an internet cable.
  2. Via Wi-Fi adapter.
  3. Via PLC device.

Via internet cable

The easiest and most reliable way to connect the Internet to a TV is to connect the set-top box through a patch cord. This method is recommended by the provider itself.

The receiver has a special connector - an Ethernet port, into which an Internet cable is connected. The second end of the cord must be connected to the LAN port of the router (router, ADSL modem or ONT terminal). As a rule, there are no issues with connecting, but then the router will need to be configured.

A simple physical connection of the Internet cable to the LAN port of the router will not allow you to watch interactive TV. This port must be specified in the software settings. To do this, follow these steps:

  • Open the "Settings" program for your router (for D-Link DIR-300 models, this will be Click'n'Connect);
  • Go to the "IPTV" section;
  • Activate the "IGMP Proxy" option;
  • Mode select "Bridge";
  • Just enter the number of the LAN port where you connected the IPTV set-top box.

After that, save all changes, reboot the router and start the TV.

This method is good for everyone, except for one thing: the wires will have to be pulled throughout the apartment right up to the TV itself. If the repair has not yet been completed, then there are no inconveniences, the cables can be successfully hidden under the plinth, for example. However, if the apartment has already been renovated, then appearance may deteriorate. Then you can consider other connection options.

Via WiFi

There are two ways to connect wireless IPTV:

  • Using a WI-FI adapter that can work in the "Client" mode;
  • With Motorola media bridges.

Not all models of WI-FI adapters support work with Rostelecom set-top boxes. Experts advise buying devices with Ralink technology, which is used in their products by D-Link, ASUS or TP-LINK. In order not to be mistaken, it is better to get expert advice from Rostelecom service support regarding specific adapter models.

A Wi-Fi adapter is a wireless device that is installed in the USB port of your TV set-top box and allows you to receive an Internet signal from your router using the IEEE 802.11x wireless data transfer protocol.

Schematically, a WI-FI connection looks like this: a WI-FI router transmits a wave signal to a WI-FI adapter, which is installed in the USB port on the STB receiver. And the set-top box itself transmits the received signal to the TV already via cable (HDMI, RCA or SCART).

The WI-FI adapter will work in the "Client" mode, that is, the signal will not be received from the Internet provider, but through your router. Therefore, be sure to disable the "DHCP server" function in the adapter settings. To do this, follow these instructions:

  1. Connect the WI-FI adapter to your PC.
  2. Open any convenient web browser (Firefox, Opera, Google Chrome, Internet Explorer, etc.).
  3. In the address bar, type the address of your equipment (the default is 192.168.0.1.).
  4. Next, a window will open with a login and password, enter them (you can look in the instructions for the router, if you have not changed them, it will be admin / admin).
  5. In settings local network router, find the "LAN" or "Network" section.
  6. Check the box next to "Disable DHCP server".

To successfully set up interactive television from Rostelecom through a router, you need to check three points:

  • Is the router configured for IPTV (in the settings of the router in the additional options, you need to assign the value "Main" to the item "Setting WLAN");
  • Is this function active (by default, in many devices it is disabled, it is enabled through the item “Enable multicast transmission over a wireless network (WMF)”);
  • Are the ports of the LAN group separated from the WAN ports for IPTV over WiFi (the WPS option must be disabled in the settings of the "Security" item, and the required port must be added in the "Port grouping").

If in the router settings you need to register a virtual network identifier - VLAN ID, then this data can be obtained from the provider in the technical department.

A simpler and more stable connection can be made using Motorola VAP-2400 media bridges. This is a special device that can be purchased from the Rostelecom operator. It operates on a rare frequency (5 GHz) that is no longer used by any equipment in the house, so the signal will always be reliable and stable:

  1. Unplug your TV and receiver.
  2. Connect one VAP-2400 device to the router.
  3. Connect another VAP-2400 device to the receiver connected by wire to the TV.
  4. After all devices are connected, connect the power supply. One device will automatically switch to access point (transmitter) mode. The other instrument will be set to client (receiver) mode.
  5. Wait for them to find each other and establish a connection (the wireless indicator should turn green).
  6. Now you can turn on the TV set and use the full range of digital TV services from Rostelecom.

Via PLC adapter

If you don't want to mess around with complex Wi-Fi connection settings, then there is a great opportunity for you to use the electrical network in the apartment for wired, but hidden communication. This makes it possible to connect digital TV even to an old TV.

The scheme for connecting Rostelecom interactive television through PLC adapters looks like this: one PLC device is plugged into a power outlet and connected with a cable to the router, and the second PLC device is connected to the set-top box and also plugged into the nearest outlet. Both devices find each other without unnecessary settings, and they use electrical wiring to transmit a signal. No visible cords, everything is nicely hidden in the wall.

PLC adapters use Power Line Communications technology and are capable of transmitting data at speeds up to 500 Mbps.

Remote control setup

As mentioned above, the Rostelecom equipment includes a universal remote control. So that you do not have another remote control lying around on your coffee table, the control of the TV and set-top box can be set to one device. The setting can be done in two ways.

Autotune:

  1. Pick up the universal remote control and press the two buttons "OK" and "TV" at the same time. Hold them down until the "TV" indicator blinks twice.
  2. On the digital panel of the remote control, dial the combination "991".
  3. Find the channel switch button and slowly scroll through the channels until the TV detects a suitable code and turns itself off.
  4. When the code is selected, save the changes. The indicator on the "TV" button should blink twice again.

Manual search:

  1. On the universal remote control, simultaneously press the two buttons “OK” and “TV” for a few seconds. Wait until the latter blinks 2 times.
  2. On the numeric keypad of the remote, enter the code for your TV. The remote control indicator should blink 2 times.
  3. If the code is entered and accepted by the receiver, you will be able to change the volume on the TV. If nothing changes, the procedure will have to be repeated.

Where can I get the code to set up the universal remote? It can be viewed in the instructions for the TV, on the manufacturer's website or in.

First activation and activation of the service

When you have made all the physical connections of the Rostelecom set-top box to the TV, you just have to turn on the TV and activate the service:

  1. Turn on the set-top box.
  2. Turn on the TV.
  3. Switch to AV mode.
  4. The provider's logo should appear on the TV display.
  5. Next, the hardware check will start, which can take up to 7-10 minutes. If at this stage the check reveals that the firmware of your receiver is outdated, then the software update process will start, which will also take time.
  6. After all the checks, a window with two fields will appear on the TV screen: login and password.
  7. Enter the requested data, according to the information in your contract, and confirm them.

That's the whole receiver setup. You should now have all the channels in your package.

TV setup

Rostelecom television can be watched without a set-top box. You can choose any convenient device with a screen and access to the global network. Interactive television of Rostelecom is connected through its multimedia online platform. This service is paid, but not too expensive (from 99 rubles per month). Yes and no additional equipment you will not need to buy or rent.

When you conclude an agreement, the operator will provide you with a special promotional code that will activate full access to the platform. But you can get acquainted with the service without a promotional code, just enter the address itv.rt.ru in the address bar of any browser (you can also use it on SMART TV).

Possible problems

If you have made a connection and set up according to our instructions, but there is still no television, then the reasons may be as follows:

  • The receiver uses the IP address from the DHCP server of the router (did not disable this function on the adapter);
  • The service is not active (if you have just activated the service, it may not be available within 24 hours, since the operator has not yet managed to enter the data under your agreement into the network);
  • No payment (forgot to pay the subscription fee for this month);
  • Wrong username and password entered;
  • If a rabbit is running on the screen, then the problem is most likely related to access to the software (errors in setting up the router or port on the part of Rostelecom).

This is far from full list all possible causes. Errors can be both your fault and the provider's. Yes, and marriage in the assembly of equipment or system failures, too, may well be.

To eliminate your mistakes, disconnect all devices from the network and from each other and make a new connection and settings. If the second attempt did not bring results, contact Rostelecom support.

Note.