When thinking over a computer repair business plan, it is worth considering many little things, including the location of the repair point, the type of services provided and the cost of equipment, software. If you have never worked in this area, it will be unrealistically difficult to open an enterprise and get a big income from it in the first month of work, but for this you have us. We'll walk you through the ins and outs of working in the computer repair industry, explaining how you can cheat and spend less money on repair hardware and software. When you have some problems, and they will, you need to keep moving on, try to develop. This is very good business with a constant influx of new customers, because computers break down very often, and if you get on your feet, you can safely call yourself a successful businessman.

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We need to immediately decide what services your repair shop will provide. It will be unrealistically difficult and expensive to cover the entire range of services, so we will select the main tasks and work only on them. We will choose services where you do not need to use expensive equipment - installation operating system, installation of additional software, computer diagnostics, replacement of damaged parts, computer assembly from scratch. To perform these services, we need to spend some money on the operating system and find a supplier of parts.

Where to look for a computer repair shop

We need a small room to set up some tables, a cabinet and diagnostic computers. A room of 15-20 square meters is suitable, preferably with a facelift - so as not to spend money on this. Rent of such premises will cost us 20 thousand rubles. This is the first expense of a computer repair business. Try to find a room near some well-known building, so that it would be easier to describe on the business card and on the website how to get to your office. At the same time, you should not try to rent a room closer to the city center, since the closer you are to the center, the more expensive the rent. A novice businessman can not afford rent for 200 thousand a month.

Many entrepreneurs in this field, when compiling a computer repair business plan, are looking for a room for two rooms - one for receiving orders and the second for the repair itself. We do not have such a budget to rent the floor of the house, so we will solve this problem in a simple way- we will fence off part of the room with a showcase from an opaque back wall, on which anything can be sold, and thus we will get two rooms. So you kill two birds with one stone, because you don’t have to spend money on expensive rent and at the same time get the opportunity to sell mice or keyboards for your computer.

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Computer repair business plan: personnel search

Not all businessmen understand computers and know how to repair them, so you won’t be able to do this work yourself. You need to find a specialist who can perform a wide range of work, order parts from a supplier for installation on a non-working computer. You may be a little disappointed that a specialist in this field will require a salary of about 60 thousand a month, which is simply an unbearable amount for us. We will go the other way and find a specialist who does not require such a large salary.

V big cities always is technical universities teaching computer engineering, network engineering or programming. The students of these universities can do everything we need - reinstall the operating system, clean the computer, recover deleted files, replace computer parts. Go to these universities and leave leaflets about the search for a worker, describe the requirements and wages. For 20 thousand rubles a month, you will have a line of people who want to work, you just need to weed out non-professionals. In the future, when income rises to a certain level, you can hire a professional, but for now we will manage with students.

How to start a computer repair business

We decided to deal with the repair of computers and laptops, and not the restoration of video cards and motherboards, so we do not need any expensive equipment. The maximum that we need is a soldering iron - to solder the fuses on the motherboard. Let's add here a screwdriver with different nozzles - to unscrew the cover of a computer or laptop, and a dust cleaning kit. That's it, the equipment costs will end there.

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Another thing is the purchase of software. Aspiring entrepreneurs are eager to immediately buy several licensed Windows discs, not realizing that this disc can be used to install the operating system on 4 computers. It will probably be a discovery for you that pirated copies are installed in service centers with the installation of a hacked key. Installing an OS in a service center can cost you 800 rubles, while the license itself costs 4,000. It is worth asking your customers if they want a license for 4 thousand or a pirated copy for 800 rubles. All other software, such as codecs, drivers, is available on the manufacturer's official websites in the public domain.

We equip our premises with two tables, a showcase and a cabinet for consumables. One table will be used in the reception area where you will receive a computer or laptop, write down the type of breakdown and all contact information, the second will be used by an engineer to repair computers. Two tables will cost us 2.4 thousand rubles. The showcase will cost 2 thousand rubles, it will perform two functions at once. A cabinet for storing equipment and consumables will cost 1.5 thousand rubles. Let's add here another 8 thousand rubles for the purchase of two computers.

Advertising is the backbone of any business

When creating a computer repair business plan, you need to clearly understand how you will advertise your product. We will have three ways of advertising: advertising on the Internet, distribution of leaflets and word of mouth.

Let's start with advertising on the Internet - this is the cheapest and at the same time the most effective method advertising. Choose a couple of the most visited Vkontakte groups in your city and buy advertising posts from them with the address and phone number of your service. You can also create a page in this social network with a description of all the services of the company. It is better, of course, to have your own website, but if you cannot create it yourself, then you should not do it on initial stage, because professionals in web construction will ask for a considerable amount for creating a site. Advertise your company in all in social networks, do not stop doing this, even when you have a constant flow of customers.

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The second way to promote your company is to distribute leaflets. Surely, many people have some kind of problems with computers, but they do not know what to do with it and where to carry their "pet". Distribute flyers in public places shopping centers, offices. Even if one person out of a hundred who received the leaflets comes to you, this will already pay off the advertising campaign. In addition, you can distribute leaflets with a coupon for free cleaning of your computer from viruses. For example: "Repair your computer and get free virus cleaning for free."

Think about how many of your friends have computer problems? Probably many. Advise them to visit your service, promise a discount and serve them at the highest level. These customers will recommend the service to their friends, those to theirs. Word of mouth creates a customer base many times faster than any other advertising. In addition, customers who liked your service will come back for more.

Costs and potential income of this business

As we promised, the costs of a computer repair business will not be high. We need to buy computers for taking orders and diagnosing breakdowns for 8,000 rubles, two tables for 2,400 rubles, a cabinet for 1,500 rubles, and a showcase for 2,000 rubles. All one-time expenses will amount to 13,900 rubles. The expenses for the operation of the enterprise will be a little more - 20 thousand for renting premises and 20 thousand for staff salaries. As a result, 40 thousand per month for the work of the company.

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The potential income of a computer repair business is difficult to calculate due to the fact that it directly depends on the number of customers. But, we will try to calculate how much the most popular service in service centers costs - cleaning the computer from dirt, reinstalling Windows and installing basic programs. All together it will cost the client 1800 rubles, while we do not spend a penny on consumables.

Thinking about how to open a phone repair shop? Detailed Instructions, calculation tables and helpful tips for you in this article.

♦ Capital investments – 150,000 rubles
♦ Payback – 7–8 months

Mobile phones have long ceased to be luxury items and have become a necessity available to everyone. Today, a mobile phone can be found in the pocket of any person.

Because the price mobile phones- diverse, it is clear that cheap models will break.

Few people, having discovered a breakdown of their mobile phone, immediately throw it away and go to the store for another one. Most will first contact the workshop and pay for the repair.

If you understand mobile phone devices, and friends often turn to you about this, then why not think about how to open a phone repair service center.

You do not have to invest a lot of money in launching a startup, and you can earn relatively well every month.

Are there any reasons to open a phone repair center?

This business has many advantages:

• Minimal capital investment and the opportunity to save money on many stages of starting a business.
• If you are a highly qualified specialist (or you hired such craftsmen) and are able to fix any breakdown, you will be able to set any prices for your services.
• The opportunity to develop your business in the future, for example, repair laptops, tablets and other equipment.
  You can also combine services: repair service + sales of batteries, chargers, mobile phone accessories, etc.
• Minimum monetary risk.
  First, you don't have to invest a lot of money in your business.
  Secondly, if you earn less than you wanted, you can always close your workshop by putting up tools for sale.
  You do not have to pay suppliers for unsold goods or sell the rest for a long time in order to return at least some part of the money invested.
• Demand for phone repair services among the population.
  No matter how many service centers work in your city, it always makes sense to open another one.

Are there any reasons not to open a phone repair shop?

If we talk about the shortcomings of this business, then among the most obvious:

• high level of competition in this sector;
• relatively low monthly income;
• the business rests on specialists and if your competitors managed to hire a master who can easily fix any breakdown, and you don’t have one, then people will visit the competitor’s service center, not yours.

When should you open a phone repair center?

It makes sense to enter this business:

Highly qualified specialists who have been repairing phones, laptops and other equipment for a long time as a hobby or working for hire.

Why not open your own business?

Managers who can make any startup profitable.

If you are looking for a promising idea in which you can invest money, then you should think about opening a repair shop.
You only need to find a good specialist and start earning.

What is the first thing you need to do to open a service center?

Launching a startup involves the fulfillment of several mandatory points at the preparatory stage:

1. Thinking through all the pros and cons (you must find reinforced concrete arguments why you should open just such a business, and not another).
2. with specific calculations.
3. Theoretical study of this field of activity.
4. Search for the main components of your future business: premises, phone repairmen, if you are going to act as a manager. Only after that you can proceed to register the case.

Two forms of opening a service center

This business is good because it allows entrepreneurs to choose what exactly to open:

Legal service center.

You register as an individual entrepreneur, rent an office with a specific legal address, pay taxes, etc.
This method is suitable for both masters who are going to repair phones themselves, and managers who want to perform only an intermediary function.

illegal workshop.

Let's say you're good at repairing phones and other equipment.
Friends and acquaintances know this and regularly give you work, agreeing to pay for it.
All repair work can be carried out right at home, and customers can be searched using word of mouth.
This method is not suitable for managers.

Two types of phone repair service center

All workshops are divided into two types:

You cooperate with a specific manufacturer, order spare parts from him, report on the work done, perform warranty service for phones, etc.

You do not report to anyone and undertake to repair any phone models that customers bring to you.
In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from.

How to advertise a phone repair service center?

Such a modest business does not require a large advertising campaign.

It's enough for you:

• distribute business cards to all your potential and established customers;
• give information on your page on social networks that you have opened a workshop, and ask friends to spread this information;
• register on a local forum and tell the residents of your city that such a service is now available to them.

If you can fix most mobile phone breakdowns and charge reasonable prices for it, then you can be sure that soon you will have a lot of customers.

Calendar plan for opening a phone repair service center

The preparatory stage of opening a workshop will not take you too much time.

In fact, the most difficult thing that awaits you is the registration procedure, which, due to bureaucratic delays, can take several months.

If you can speed it up, then you can quickly rent and equip the premises, buy tools.

Things will go even faster if you do not need a phone repairman, and you yourself are going to perform his functions.

Stage	Jan.	Feb.	March	Apr.
Registration and obtaining the necessary permits
Rental of premises and repairs in it (if necessary)
Purchase of tools for the work of craftsmen
Advertising campaign
Opening

Business plan for opening a phone repair service center

To understand how much money you need to start a service center and what steps you need to take care of, check out this business plan.

Let's say you decide to open a workshop in one of the big cities.

You are going to carry out the repair of equipment yourself, so you will not hire a master.

registration

Interesting fact:
The most popular phone was and still is the Nokia 1100, owned by 250,000,000 people. The phone has been available in all stores since 2003.

Register as individual entrepreneur choosing the form of taxation - UTII.

It is better to start the registration procedure not immediately after the idea arises, but to work illegally for some time.

And only when you realize that you can bring broken phones back to life and you form at least a small client base, you can apply for registration.

room

In order to open a repair shop, you do not need a large room. Enough room for 20-30 square meters. meters.

Open your center where it will be easy for customers to find it: in the city center or in a densely populated residential area.

You don’t have to worry about the decor of the room, because customers will be interested in your qualifications, and not the color of the office walls.

If you are going to cooperate with a master on a fee basis, and leave the functions of a manager to yourself, then a reasonable step would be to open a business in one of the popular shopping centers in your city.

A small corner is enough for you, where you will sell spare parts, accessories for phones and accept broken models for repair.

The master will be able to bring already repaired models once a day and pick them up. new job. So, a specialist will be able to work at home, and you will save on rent and expand the range of services for your business.

Workshop tools and equipment

We remember that our room is small, which means that it is not worth littering it with extra furniture.

To work normally, you just need to purchase:

Item of expenses	Amount (in rubles)
Total:	55 000 rub.
Table	8 000
Chair or office chair	1 500
table lamp	1 000
Notebook	18 000
Safe	10 000
Telephone set	800
Lockers for changing clothes and storing personal belongings	5 000
Rack or shelf for storing tools and spare parts	3 000
Other	7 700

You will also need a minimal set of tools to carry out standard phone repairs.

Item of expenses	Amount (in rubles)
Total:	35 000 rub.
Soldering station with hair dryer	4 000
ultrasonic bath	2 000
UFS-3 box + HWK programmer with cable set	6 000
Power Supply	2 000
digital oscilloscope	8 000
Vacuum tweezers	1 000
A set of miniature tools (screwdrivers, tweezers, etc.)	5 000
Other	7 000

Staff

At the first stages of work, until you form a client base and promote your business, you can do without staff at all.

If you want, you can take on a part-time cleaner and part-time accountant.

When your phone repair shop becomes popular, you should consider hiring a sales clerk.

How much does it cost to open a phone repair center?

You really don't need huge sums of money to start this startup.

It is enough to have 150,000 rubles.

Monthly expenses in this type of business are small, and will mainly be spent on renting a room, taxes, the Internet and the purchase of tools.

You can easily meet the amount of 30-40,000 rubles.

How much can you earn with a phone repair shop?

It is impossible to name the exact amount.

The earnings formula is simple: the more orders you have, the more money you can earn every month.

form a reasonable pricing policy but not at a loss. When naming a client a price, add 100% to the spare parts that you used to fix the phone.

If you serve at least 5 clients per day, then the daily revenue will be at least 3,000 rubles.

Even working with two days off a week, you can earn about 60,000 rubles a month.

That is, the net profit is about 20,000 rubles.

At the initial stage, we invested 150,000 rubles. In this scenario, they will pay off in 7-8 months.

Download a ready-made business plan for a mobile phone salon with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

We also invite you to watch a video on

where to start opening service center phone repair:

5 tips for those who are going to open a phone repair shop:

1. Call the real terms of repair, so as not to disappoint the client.
2. Even taking into account the order of spare parts, the term for repairing the phone should not exceed 14 days.
   If you can't handle the volume of orders, hire an assistant.
3. Be honest with the customer: If the phone is beyond repair, be honest about it.
4. You should have a minimum set of spare parts and tools, but you should not recruit too many “in reserve”.
5. Do not rush to name the price for phone repair.
   The breakdown can be more serious than it seemed to you at first glance, and if you decide to take more money from the client than you called at the beginning, he will decide that you are trying to deceive him.

Now you know, how to open a phone repair shop, and if you have the necessary knowledge and skills, then take a closer look at this type of business.

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The computer literacy of people is constantly increasing, so PC users are able to fix a number of computer-related problems on their own. Although not everyone is able to carry out serious repairs on their own. In the article, we will consider a business plan for repairing computers with calculations.

Therefore, there is a demand for computer repair services and the creation of a business that provides these services looks like a promising business. This requires some knowledge and organization. This process is complicated by a lot of complexities and specific moments, which are problematic to overcome.

There are two ways to build a business based on computer repair. Both options differ from each other in some nuances.

Advantages and disadvantages of opening a computer repair service

In the table below, we consider the advantages and disadvantages of opening a service center that deals with the repair of computer equipment. It can be noted that the main the target audience— people who need to repair computers and laptops, as well as diagnose and treat viruses.

How to open a service center from scratch: documents for registration with the tax

There are two options for opening a computer repair center: with tax registration and without official registration.

Freelance

Company opening

If you know how computer systems work and are able to repair them in practice, then provide these services without registering a company. So, advertising your services will provide you with regular customers. Also involve a few of your friends or acquaintances in this process to increase productivity. The advantages of this method are obvious, but it does not apply to full-fledged business that brings a constant and tangible income. This is just one option for additional income. The desire to become a professional must be correlated with a different way of building a business.

Another option for starting a computer repair business involves opening your own small service center. In this case, you are assigned the role of a director who hires work force for the operation of the firm. Therefore, your tasks will move into the area of ​​strategic development. For example, you will have to control the work of masters, develop new services, promote the company on the market, etc. That is, they will directly repair computers wage-earners. Often a person who decides to go into a business in the field of computer repair starts working for himself, and later, having accumulated initial capital, proceeds to create more big business. This transition is associated with some risks and problems.

To register with a tax company for computer repair, you can submit documents to create an individual entrepreneur or LLC. Below in the table we analyze the main advantages, as well as required list documents for each legal form. When registering for OKVED, choose the main activity: 95.11 — Repair of computers and peripheral computer equipment, you can additionally specify the OKVED code 95.12 — Repair of communication equipment.

Form of business organization	Benefits of using	Documents for registration
IP ( individual entrepreneur)	Used to open a small pet business (50-80m²). Number of staff from 1 to 3	receipt of payment of the state duty (800 rubles); certified application by a notary in the form No. P21001; application for the transition to UTII or USN (otherwise it will be OSNO by default); copy of all pages of the passport.
LTD ( limited liability company)	Used to open large network pet stores, borrowing Money, as well as scaling.	application in the form No. Р11001; charter of LLC; a decision to open an LLC or a protocol if there are several founders (partners); receipt of payment of the state duty (4000 rubles); copies of the founders' passports certified by a notary; application for the transition to UTII or USN. In law authorized capital LLC cannot be less than 10,000 rubles!

V tax reporting service center for the repair of computer equipment, you can use the BSO (form strict accountability) instead of KKM (cash register) / article 2, paragraph 2 federal law No. 54-FZ of May 22, 2003. A strict reporting form can be used when we provide services to the public (as in our example). BSO is not used when selling goods.

Implementation in practice

To provide computer repair services, it is not necessary to have a great starting capital. The success factors in this case are:

• low prices;
• high quality of services;
• prompt execution of the order;
• a wide range of services;
• responsibility to clients.

Pay attention to the level of services provided. If, after repairing the computer, the client again encounters the same problem, then he is unlikely to contact you again.

The competition in the computer repair market segment is high. Many young people are trying to restore and maintain computer equipment to earn extra money. Therefore, setting high prices at the initial stage means depriving you of the opportunity to create a customer base.

The next factor is the speed of response to the order. Modern users are accustomed to playing their favorite games or spending time on social networks. Therefore, the client will give preference to the type of service that will help to quickly return to his usual rhythm of life. Your customer base will increase if you arrive at the address as soon as possible and fix the problem.

TO computer help includes a wide range of services, including:

• repair and maintenance of computers;
• antiviral treatment;
• recovery of lost data;
• network setup and more.

The amount of your profit in this case depends on the degree of expansion of the range of services you provide.

In any work, a certain number of errors are expected. For example, the address was not saved when setting up the network, or the connector popped out of the port. Approach work responsibly and eliminate errors and shortcomings in your work in a timely manner.

Business advertising

Perhaps one of the most effective ways to enter the business will be local (in the nearest areas) posting ads on the entrances of houses, which indicate a short list of services and contact details. Your first task is to create a base of loyal visitors who can recommend you to their friends.

Computer repair is serious business. Criminal liability

The bulk of the orders associated with the configuration of software (SW). But remember that there is a risk of falling under the action article 146 part 2 of the Criminal Code of the Russian Federation, which penalizes the installation or configuration of unlicensed software. If the master is caught doing this, he faces a fine or imprisonment.

This problem is very important, since 90% of potential customers use pirated copies of software. High probability of becoming an object scheduled inspection OBEP or a victim of competitors, so it is better to refuse to work with unlicensed programs. In this case, difficulties are inevitable - after all, the population of small towns in Russia is not eager to pay a considerable amount for access to licensed software.

So, the cost of working with pirated copies will be approximately 700 rubles. Of these, 500 rubles. accounts for the installation of software, and 200 rubles. - for debugging. If you work with a license, then the situation changes significantly. You will either have to refuse the client's order, since he has a pirated copy of the operating system installed, or offer to install a licensed OS for 3,500 rubles. with payment for specialist services from 500 to 1000 rubles. Such a situation is unlikely to contribute to an increase in the number of those who are willing to pay such an amount.

Thus, it turns out that the computer repair market sector is determined by the high demand for such services, but customers do not want to pay honestly. Therefore, look for ways to solve this problem. Most experienced businessmen recommend refusing to use unlicensed software. Their advice boils down to one thing - the need to convince customers to pay for legal software, since this is primarily beneficial for them. Licensed software guarantees its stable operation and quality service.

Webinar on how to open a computer and electronics repair business (entrepreneur Evgeny Kutsenko)

1. Accompany the receipt of an order by obtaining information about the software installed on the client's computer. When using unlicensed software, the customer is informed about the impossibility of providing services or the installation of official software is offered.
2. Regularly expand the list of services provided.
3. Look for clients among entrepreneurs and legal entities - these categories of customers usually use licensed programs.
4. Properly promote your services, focusing on quality and work only with licensed products.
5. Hold regular customers offering them discounts or all sorts of bonuses.

It cannot be argued that such tips will help you easily and quickly establish your business. At the initial stage, it will not be possible to earn tangible profits, since following the rule “We work only with licensed software” will lead to the abandonment of an extensive customer base. But a long and hard struggle for each customer will allow you to achieve the desired result.

Computer repair franchise

On the market, you can buy a ready-made business solution for organizing a computer repair center. The Virus.net franchise (http://www.virusov-net.com) has the following parameters:

Evaluation of the attractiveness of a business by a magazine website

Business Profitability	(4.0 out of 5)	Business Attractiveness 3.8
Project payback	(4.0 out of 5)
Ease of starting a business	(3.5 out of 5)
Opening a computer repair service undeniable advantage– high marginality and the absence of any large costs other than rent and wages specialist. A key success factor is advertising, which should be done locally for the area.

Opening a computer and laptop repair service - how to organize this business correctly?

In any city, you can now find several workshops that provide repair and maintenance services for computer equipment.

Despite its prevalence, such a business is in great demand. After all, every day hundreds of people buy computers and office equipment, which, like any machine, tends to fail. Therefore, having knowledge of programming and the internal structure of computing devices, you can organize your own business. And in order for it to bring a stable income, it is important to follow a few rules.

Computer and laptop repair service is an organization specializing in the provision of services for the maintenance and repair of computer equipment. The business is quite profitable, as it practically does not require production costs. All equipment and tools are purchased once, at the opening. They will require replacement only in the event of a breakdown, and this can happen if the operating conditions are observed, after 2-3 years. You will have to pay only for the rent of the premises and the salaries of employees. All the rest - net profit, which can reach up to 10 thousand rubles a day.

Opening a service can cause some difficulties, which will be concluded during the execution of documents and the search for premises. The fact is that in order to obtain a license, an entrepreneur is put forward a number of requirements, consisting in a stable financial situation and the ability to freely pay taxes. As for the premises, it is now quite difficult to find it in the central area, and landlords are asking for a considerable fee. If you rent a room in remote areas, then there is a risk of being left without customers.

Where to begin? Every business starts with documents. You have to go around a lot of instances to sign necessary contracts and paper. The first step is to register your business as an individual entrepreneur or LLC. According to the law, the owner new company obtains a business permit. With this paper, it will be possible to open several service centers, but only aimed at a specific type of service.

In addition to permission, you will have to pay a fee for obtaining paper and to the tax authorities. Also, you need a bank account, to which money for the work done will subsequently be transferred.

On the financial side, then minimum amount to open a business of this plan - this is 30 thousand rubles, excluding the rental of premises. This money will be spent on obtaining a permit. About 100 thousand more must be added to the amount for the purchase of equipment and materials.

Room. The selection of premises for the opening of the service should be approached especially carefully. It is highly recommended that the building be closer to a busy street and next to a computer store. If possible, you can agree with outlet about sending clients to this particular workshop. Of course, you will have to pay a certain percentage, but any advertising requires investments.

The premises must comply with the norms of SES and the Ministry of Emergency Situations. If there is no such permission, then it will be necessary to obtain it by inviting employees of the inspection services for inspection. Again, this will require investment. But, without having the appropriate papers, the service will be closed at the first visit of the SES or the Ministry of Emergencies.

The size of the room depends on the financial possibilities. As a rule, service centers open in a small room, which is enough for the first time. With the successful development of the business, the premises can be expanded.

Equipment. The next step will be the purchase of equipment necessary for the full implementation of repair services. You will need, first of all, pieces of furniture - tables, chairs, cabinets with shelves. This is a minimal set that can be supplemented with various shelves, sofas for visitors and stands for advertising.

You can buy all this at any furniture store. If the service is opened for the work of several people, it is worth looking for a wholesale base where you can get a good discount for buying the same items.

After arranging the premises, it is necessary to proceed with the purchase of equipment and tools. This list must include the following:

• Screwdriver Set. To open a computer or laptop, you will need small flat and Phillips screwdrivers. Also, stock up on tools. medium size
• Scalpel. This tool will be needed to strip the wires and open the case. You can buy a scalpel at any pharmacy, and the advantage should be given to domestic manufacturers
• Eraser. An essential tool for cleaning small surfaces from dirt
• Toothbrush. Helps to clean hard to reach places
• Multimer. This modern look diagnostic equipment needed to troubleshoot a computer
• Charging device. It is best to stock up on a universal option to which you can connect connectors for various models. Charging is necessary for checking computer equipment. Instead, you can use USB cable
• Soldering hot air station. With the help of this equipment, craftsmen will be able to solder chips and wires
• Microscope. Helps to repair small parts. Also, a microscope will be needed to diagnose chips
• Card holder. Useful for masters when working with motherboards
• A working computer for Internet access and software downloads
• Computer accessories - screens, keyboards, spare buttons, USB - connectors
• Wipes for cleaning screens and internal parts of computers

All equipment should be purchased from trusted suppliers, which can be found via the Internet or familiar service centers. After the delivery of tools, it is important to inspect the quality of the products. And, if everything meets the stated requirements, then it is recommended to establish relations with this supplier. In the future, you will have to change equipment and purchase new tools.

Staff. Recruitment should be done in advance so that after the opening of the service, the staff is fully staffed. Especially if it is planned to hire employees without work experience. In this case, it will be necessary to conduct training to improve qualifications and to improve the level of knowledge.

Great service computer repair will require several people - foremen, an order-taking worker (he is also a consultant) and an administrator. In the future, with the development of business, it will be possible to open a small store selling accessories and spare parts for computer equipment. Along with this, you will need a seller.

In a small service that occupies one small room, one person will be enough to take orders and carry them out.

The requirements that should be imposed on personnel for the successful development of a business are sociability, courtesy, lack of bad habits and knowledge of computer programming. The master must quickly navigate the Internet and the internal structure of the computer.

Advertising. Like any new business, the service needs advertising to attract customers. At the beginning it should be advertising posters, hung in crowded places, business cards that can be distributed on the street or enter into an agreement with the store, where they will lie on public access visitors. You should definitely place an ad on the Internet, and even better - create your own website.

Another type of advertising is the creation of pages and groups on social networks. The main thing is to come up with an advertising slogan that attracts customers. Let it be low prices, discounts on comprehensive service or lowering the cost of services on certain days. Such advertising will be a great way to promote your business.

And the most important way to attract customers is high-quality and fast work. If after the repair the computer user is satisfied, then next time he will contact again and recommend the service to his friends.

Opening any business requires time, initial capital and the so-called "entrepreneurial streak". Great amount service providers closed at the beginning of the work stage, or did not have time to open. The reason for this is the incorrect formulation of the plan, too fast or slow business development. Therefore, in order for the computer repair service to bring in a stable income and develop successfully, it is important to follow the listed requirements and tips, as well as to bring the work you have started to the end.

Computer technology in the modern world is present in every family. And it happens that it fails for various reasons. Of course, now many can fix simple problems on their own, but with more complex cases, you need to contact the service center. If you are versed in computer equipment and its repair, then you should think about how to base your business on this. Below is a business plan for computer repair.

Project Summary

Before you start your business, you should pay attention to the fact that you will only have to work with licensed software (software). If this is neglected, then you can fall under Article 146 of the Criminal Code of the Russian Federation. If you are convicted of using unlicensed software, you will receive a considerable fine. And in the worst case, you will be arrested. The organization of a service center for the repair of computers and laptops is a very serious undertaking, which can result in criminal liability for dishonest work.

The use of licensed software will multiply the cost of the service. Because individuals will not be very willing to pay large sums (especially in small towns) for software, it remains to rely on legal entities that use licensed programs.

Based on the foregoing, it is beneficial to open a computer service in cities where there is a large population and a sufficient number of companies using equipment. Otherwise, finding customers willing to pay for licensed software will be difficult.

Business registration

At the start, it is optimal to register as an individual entrepreneur (according to OKVED 95.11 - the main line of business, 95.12 - additional). Since you will need a room to work, we choose UTII taxation. Working on UTII, you will not pay VAT, income and property taxes.

If you doubt that you will be able to properly register yourself as legal entity, then you can contact specialized organization. She will do it all for you. Registration will cost about 40 thousand rubles.

Accommodation selection

You need to try to find a place in the city center or near it. Finding a service near a place with a large crowd of people will help you get customers faster. Any computer owner can ask you for help.

You don't have to rent a huge space. After all large warehouse no spare parts required. You will need to divide the rented room into several zones, where a small supply of computer components will be stored, a system unit repair area and a place to work with software. Enough room area of ​​20-25 square meters. Renting such a room will cost about 35-40 thousand rubles.

Arrangement of the premises

For productive work and order, you will need to make the following acquisitions:

Equipping the premises will cost about 56,000 rubles.

Tools for the job

The tables show necessary equipment and its costs.

Name	Quantity	Total amount, rubles
Set of tools	1	2 500
Soldering Station	1	20 000
multimeter	1	750
DC source	1	7 000
Consumables for soldering	Set	5 100
Wire set	Set	1 200
A set of boards for system unit diagnostics	Set	10 000

Thus, about 47,000 rubles will be needed for the tool.

Software and Parts

There is no need to buy and store disks with licensed software. It is enough to go to the website of the official software developer or distributor, make a payment and download the program. This state of affairs will reduce the cost of buying software, because. You will purchase this or that program only if necessary.

The situation is the same with components for computers: they are bought to order for a specific client.

We also need a reserve of funds in the amount of 136,000 rubles for licensed software. You will need a licensed Windows in the maximum version, a modern antivirus and professional software for analyzing the state of the system and troubleshooting.

Recruitment

You will need 2 people. One will be engaged in setting up the software part, the second - in the "physical" repair. Qualified personnel is needed, because only satisfied customers will recommend your service to their friends and acquaintances. If your subordinates screw up, then it is unlikely that an unsatisfied client will turn to you again if necessary.

The salary for each employee will be 20,000 rubles, therefore, the monthly salary costs will amount to 40,000 rubles. While the business is small, you can do the bookkeeping yourself.

Service price list

In order for the profitability of your enterprise to be high, you need to consider a list of services that you can provide with high quality.

Below you can find a list of works provided by the service center:

• Preventive work with the computer. This includes dusting the case, power supply, video card, cleaning contacts from oxidation, applying thermal paste to the processor - i.e. work inside the system unit. This also includes software prevention (defragmentation, elimination of "broken" sectors of the hard drive, search and removal of malware). Price: from 400 to 2,000 rubles.
• OS installation. Price: from 400 to 1,500 rubles + OS cost.
• Increase the performance of the OS and installed software. This is work with the file system, optimization of various software. Price: 400 - 1,200 rubles.
• Installing and configuring programs. Price: from 200 to 1,100 rubles + software cost.
• Working with information on the hard drive: searching and removing malware, transferring information, recovering deleted information from a hard drive and USB drive, creating an OS image, removing protection, etc. Price: 400 - 3,000 rubles.
• Setting up access to the Internet and local network(departure). From 400 to 2,500 rubles, depending on the location of the customer.
• Testing the components of the system unit, issuing a conclusion about the malfunction of components. Price: from 400 to 1,900 rubles.
• Working with the system unit and peripheral equipment: assembling the system unit, replacing, repairing individual components, replacing / installing a cartridge in a printer / MFP, etc. Price: from 400 to 2,000 rubles.
• Works in the BIOS environment. Price: from 300 to 1,500 rubles.
• Work with specific operating systems (server, Linux, Unix, MAC OS) and their configuration. Price: from 2,000 rubles.
• Software consulting and training. Price: from 400 to 1,800 rubles.

Advertising and marketing

In order for the inhabitants of the city to know about your appearance, you need to spend advertising campaign. To do this, you can make a bright sign above the entrance, create a website and place ads on the city's Internet resources, print and distribute flyers, and hang ads in the entrances.

The amount of investment at the start

Let's calculate what investments you will need at the start:

Total will need 256,000 rubles.

Let's estimate the amount of monthly investments:

Thus, every month you will spend 96,000 rubles.

Income

What profit can be made from the service center? Let's take as a basis the average price for each type of work, and, let's say, you will provide 12-14 services per month for each type. Let's do the calculation:

Monthly revenue: 13 x (1,200 + 950 + 800 + 650 + 1,700 + 1,450 + 1,150 + 1,200 + 900 + 2,750 + 1,200) = 172,900 rubles.

Income before taxes: 172,900 - 96,000 \u003d 76,900 rubles.

Net yield: 76,900 - 15% = 65,365 rubles.

With such income, the project will pay off in 6-7 months.

Risks

When starting your business, you may encounter a number of problems:

1. High price tag for the services provided. If you do not analyze your niche, then you risk being left without buyers. When opening, it will be good to do, for example, a week of discounts or big bonuses. It all depends on your financial capabilities.
2. Tightening competition. Possible, but unlikely. This niche is very profitable and highly competitive initially. Therefore, a decrease in the flow of customers is possible only with a very high difference in prices and quality of services provided. To prevent this, you need to create a flexible system of discounts for regular customers, hold seasonal promotions for your services, present your training courses (if any), offer customers special services, etc.
3. Customer churn. In this scenario, the actions to overcome the crisis are the same as in paragraph 2.

Eventually

You have been presented with a computer repair business plan with calculations. The above example demonstrates the high profitability of a niche, but one should be aware of high competition and possible criminal liability for non-compliance with the laws of the Russian Federation. Given the relatively low start-up costs, the whole success of this business lies in a well-written business plan.