Open a travel agency from scratch. How to start a tourism business

The tourism sector, despite the fact that it has been experiencing certain difficulties for several years, remains quite profitable. Any person who does not have large savings can engage in the tourism business. In addition, such entrepreneurial activity brings a lot of positive emotions, because it becomes possible to assist people in organizing recreation. However, there are still some nuances that should be taken into account in order not to lose the funds invested in this business. We will tell you about all the intricacies of how to open a travel agency from scratch, so that you do everything right.

Features of the tourism business

Before you open a travel agency, you need to understand what a travel agency is, what is the essence of its activities. First of all, it is necessary to learn the meaning of some concepts.

A travel company is an institution that acts as an intermediary between a travel operator and a person who wishes to go on a trip. It can fulfill obligations:

• Tour operator - a company that must develop and advertise through the media various tours that are in the greatest demand among the population;
• A travel agent is a company that implements tourist tours: makes transfers, sells tickets, takes care of the accommodation of customers and organizes excursions for them.

You also need to know before you open a travel agency in Russia what will be the responsibility of your company. As a rule, a travel agency provides the following services:

Issue visas to customers in accordance with the requirements of the tour operator with which the contract is concluded. If something is done wrong, the travel agency should be held responsible for it.

Issue to customers a full package of documents necessary for the trip:

• Tickets (air and railway);
• Medical insurance;
• Accommodation voucher;
• A memo about the state to which the tourist is sent;
• Book all services requested by the client;
• Timely pay for the work of the tour operator.

Advantages and disadvantages

If you have decided to open a travel agency from scratch with no experience, think over and calculate what positive and negative moments may come your way.

The main advantages of the tourism business include:

1. It is developing rapidly, which means that you will be able to provide people with services not only in Russia, but also abroad, which will also bring you big profits;
2. You will have a large choice of travel operator, in addition, you will be able to conclude cooperation agreements with more than one operator, with several at once - this is the first thing you need to open a travel company;
3. The flow of those wishing to go on a trip is constantly growing, and it does not end all year round;
4. Paperwork is simple, done quickly and fairly cheaply.

Now consider a few negative points that you should be aware of before you open a travel company:

1. Quite a high level of competition - a lot of aspiring entrepreneurs are thinking about how to open a travel agency from scratch, because they understand the profitability of this business;
2. If you do not pay due attention to the advertising campaign to promote your travel agency, then you can completely lose customers and be left without orders (in this case, the risk of losing your investment increases);
3. In the warm season, the demand for tourist trips is much higher than in the cold season, but this is a controversial issue, because there are also winter resorts where people go with pleasure for the New Year and Christmas holidays.

Activity registration

If you want to open a travel agency, you need to carefully read the State Law “On Tourism”, which describes all the requirements for how to open a travel agency from scratch without work experience. We will list you in detail what you need to open a travel agency:

A travel agency can be registered as legal enterprise LLC or as a private FLP institution.

To register a new institution in the public register, one resident is enough, who can sell tours domestically and abroad.

You will have to obtain a written commitment from any banking institution that will guarantee to pay for the services of a travel operator if this cannot be done by a travel agency (without this guarantee, no operator will agree to cooperate with the agency). However, the bank will issue an appropriate guarantee only if the founder of the travel company provides a package of documents, which will include:

• Certificate of state registration;
• Charter;
• Current account information;
• Copies of contracts confirming the lease of the premises where the company is located (if the premises are personally owned by the owner, then you need to provide a document confirming ownership);
• The passport;
• A copy of the TIN of the head;
• Certificate of registration with the tax service.

It is necessary to develop special client agreements that you will conclude with clients who will order tours from you. Everything should be written in these contracts: the date of payment, the date of issue of the tourist voucher.

It will also be necessary to develop rules for tourists: who will meet them in the country where they go, accompany them, conduct excursions. It is advisable to include these rules in the client agreement so that the tourist signs the document after reading them.

It is also recommended to conclude an agreement with an insurance company, however, this is an optional moment. If you want your clients to be insured, then it is better for them to provide a medical policy and other types of insurance for property (for example, for a car).

Recommends to conclude a sub-agency agreement with any airline through which you will buy tickets for your customers. This is very beneficial, because in such cases, airlines offer many lucrative bonuses.

Draw up a rough business plan on how to open a travel agency in order to know what expenses await you, how to act so that they are quickly reimbursed and begin to turn into consistently high incomes.

Site Selection Criteria

If you do not have your own premises, then the main thing you need to open a travel agency is to find appropriate place to rent it. We have put together a few location options that you can consider before starting a travel agency in 2020:

You can open a travel company in the central area of ​​the city. It is desirable that:

• The room was at least 20 m² in area;
• It should be located on the first floor of any apartment building, but still it is better to choose office buildings;
• A bright advertising sign should be hung on the premises so that people passing by can see what services you provide (the fact that your travel agency is located in the city center will make them confident in your prestige and high level of customer service).

You can open a travel agency in the business center building. What you need to open a travel agency in such an institution:

1. The premises should have a fresh modern renovation so that the agency looks presentable and solid;
2. You will be able to serve not only tourists who will come to you from other parts of the city, but also employees of a huge business center;
3. However, you will not be able to advertise in such territory;
4. There is a pass system at the checkpoint in any business center, which will repel customers.

You can choose the premises for the company in mall. We will give you some basic recommendations in such an institution:

• Choose a boutique where there are always a lot of people (for this, it is better to consider departments that sell clothes, shoes or electronic equipment);
• You need to be prepared for the fact that in such an institution you will have to pay a high price for rent.

You can open a travel agency in a residential area of ​​your city:

• There is always a large crowd of people who can become potential clients of your agency;
• You don't have to pay a lot for rent;
• There won't be much competition in such an area.

Room and interior equipment

There are still very important point, which you need to know before starting a travel company from scratch - it must be designed in a modern, fashionable style. You must understand that if you have an old room at your disposal, then repair is what you should definitely start opening your travel agency with. All costs for this must be provided for by you and included in the business plan.

The premises of your company should always be clean and comfortable. This is necessary so that your customers, when they come to the office, can completely relax and unwind in it. This is especially true when there is a queue of people. You need to lay out different magazines, catalogs, coffee makers on the tables. Also hang interesting things on the walls that will inspire your customers to go on a trip.

To open a travel agency from scratch without work experience, you need to purchase furniture and necessary equipment. It is not necessary to choose expensive models, an economical option is also suitable, as long as it all looks decent and beautiful. You will need:

• Computers with printers and necessary software;
• Office tables, chairs;
• Soft sofas;
• Armchairs and coffee tables;
• Air conditioner;
• Coffee makers with appropriate utensils;
• Phones;
• WiFi.

Financial investments

Of course, if you decide to go into the tourism business, you need to know exactly how much it costs to open a travel agency from scratch. We will immediately note what to do big investments won't have to. Your main expenses will be:

• When renting a room;
• For the purchase of equipment and furniture;
• With an advertising campaign;
• To pay the fee if you decide to open a franchise travel agency.

It is important to consider that the answer to the question of how much it costs to open a travel agency depends to a greater extent on which city you live in. After all, if you live in a metropolis, then the rent for the premises will be higher than in the provinces. You only have to spend about 30-60 thousand rubles a month on rent.

In order to put the chosen room in order (it must meet certain standards), buy the necessary furniture, appliances and arrange everything Required documents, you will need to have at your disposal approximately 200,000 rubles.

To promote your travel agency, you will need at least 100,000 rubles. However, we note that this amount is relative, it depends more on the channel that will carry out advertising campaign.

Also, when discussing the question of how much it costs to open a travel agency, you need to know that you will still have to pay wages to your employees. As a rule, it should be 15 thousand rubles stably and another 20% of the monthly profit of the travel agency.

Also keep in mind that the next 6 months after you open an agency, it will not bring you any profit. Therefore, you need to have some financial resources through which you can build a business.

Approximate profit

Living in an economic crisis, you will probably have a question whether it is profitable to open a travel agency, whether others will use your services. Definitely will be, because, as a rule, people who could afford to travel before will be able to do it now. Therefore, do not hesitate to open a travel agency in 2020 if you have the desire to work in this interesting field and the necessary amount of savings.

If you learn how to sell more than 500 tours a year, then your travel agency will make a profit of 50-100 thousand rubles a month. This is enough to establish itself as a popular segment of the tourism business. The more tours you sell, the more you can earn. If such layouts suit you, then do not hesitate for a long time whether it is worth opening a travel agency, and immediately get down to business.

Travel agency as a business model

Below we will describe the features of opening a travel agency. You will also learn how to set up your travel agency in the right way in order to attract a lot of customers.

It is worth registering the case as OOO to increase the level of trust from customers.

Basic codes OKVED: 79.11. - "Activity travel agencies", as well as 79.12 . - Activities of tour operators. Other codes:

• 79.90. — “Other booking services and related activities”;
• 79.90.3. – “Activities for the provision of travel services related to booking”;
• 79.90.21. – “Activity of travel agencies for the provision of excursion tourist services”;
• 79.90.1. – “Tourist Information Services Activities”.

The work of travel agencies is regulated by law"On the basics of tourism activities in the Russian Federation".

The registration procedure will require $ 200 and a month of time.

Choosing travel destinations

How to get started? From the development of proposals and the search for tour operators. Tours are divided into domestic and international.

A more promising direction is international. To begin with, it is necessary to develop 5-6 basic proposals, and then supplement them.

Actual ways of choosing a direction

1. Hire managers with extensive experience in selling certain tours, and form an appropriate offer for customers;
2. You have personal experience travel. You can safely recommend to customers the places that you yourself have visited;
3. Choose directions based on the analysis of competitors and market demand (for example, Turkey, Egypt, Thailand, neighboring Europe);
4. At your own risk, choose countries and cities that seem promising and interesting to you, and purposefully promote them.

There are agencies that specialize literally in 1-2 directions and work with VIP class tours. But to start with this, you need good publicity and the ability to sell, because preference is always given to travel agencies with experience.

Chasing a mass audience, offering 10-20 options at once, is not worth it. The consumer trusts the highly specialized firms knowing in detail more.

IN last years Themed travel is gaining popularity. By dividing them into categories (children's and beach holidays, outdoor activities, ecological tourism, medical tourism, etc.), you can attract more attention to your company.

Choosing a tour operator

The profit and success of the company is very dependent on the operator involved in the organization of the tour. Your task is to sell this tour and, if necessary, take over the organization additional services(tickets, excursions).

Agency profit - commission deductions from the sale of vouchers (5-15%) and bonuses for a large number of sales. Financial relations are negotiated when signing a partnership contract.

A reliable tour operator is an important point. If the client remains dissatisfied with the trip, then he will complain about the company that sold the ticket.

Therefore, try to pre-select 10-12 proven experienced tour operators, for each direction - at least two or three. This is necessary in order to be able to pick up a trip exactly on the dates that the customer wants.

Where to find and how to choose a tour operator

• Thematic exhibitions;
• specialized sites ( tourindex.ru, tour-box.ru, sletat.ru).

Among the well-known tour operators in Russia are CoralTravel, Alean, Sunmar, TUI.

room

The tourist business is best placed in the city center, in a prestigious residential area, in a business center or shopping center.

Important attract attention with a bright signboard, promotional offers, creative outdoor design.

The office of a small agency occupies 30-40 square meters. This is 500-600 dollars for rent per month, and about 1000 dollars for repairs.

In the design of the room, pay attention to thematic paraphernalia(bright posters, souvenirs), which should set you in the right mood and entice you to travel. It is worth equipping visitors with a comfortable waiting area with a sofa, a coffee table, a cooler, and magazines. This will cost $100-150.

Equipment

The arrangement of the travel agency office includes the purchase of furniture, office equipment and the necessary communications:

1. Desks and chairs;
2. Filing Cabinets;
3. Several phones personal computers and a laser printer;
4. High speed internet;
5. Software for obtaining information about tours, booking.

Office furnishing costs are in the area 800-1000 dollars subject to the purchase of used laptops and a printer.

Staff

A small business will need two sales managers. It is better to outsource bookkeeping.

You also need the services of a system administrator as an outsourcer. You need $1,000-1,500 for a monthly salary.

Advertising and promotion

So what does it take to attract customers? Works well outdoor advertising(banners and railings), necessarily with a specific indication of the offer.

Inexpensive and effective promotion on the Internet. Create your site with relevant offers, advertise it in search engines, actively promote in in social networks. It takes about $200-250 per month to advertise.

Costs and profits

But the business will not pay off immediately, and in the first months you sometimes have to work at a loss. That's why need to have a reserve fund and first take over the duties of the manager.

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Tourism is a profitable and promising business area, which you will definitely not regret doing. This business will allow you to learn a lot of useful and important information, meet a lot of interesting and useful people, and also travel around the world inexpensively on "hot" trips. Consider how to open a travel agency from scratch and what you need for this.

Introduction

If you decide to enter the tourism business, then you should distinguish between the concepts of a tour operator and a travel agency.

1. The tour operator makes his own route, books transport, hotels and solves all organizational issues.
2. The travel agency sells tours from tour operators, receiving a percentage for this.

Travel company is a great and profitable business

You will start your business as a tour operator - this is the easiest and most inexpensive way. A travel agency can sell different tours from different tour operators - usually there are no restrictions on this. Tours can be both international and domestic.

How to open a travel agency

Don't know how to start the opening procedure? With registration in the tax. You can register as an individual entrepreneur and as an LLC. IP allows you to save time and simplify the reporting system, but LLC opens up more opportunities for the client.

Then you will need to come up with a name, preferably directly or indirectly related to travel. Of course, you can name a travel agency after your wife or your beloved dog, but this is unlikely to bring him popularity. It is better to choose something themed. You will also need to select a location, hire staff and launch an advertising campaign.

room

As an office, a small room of about 20 square meters with 2-3 employees is suitable for you - this is quite enough in most cases. It is better to choose an office in a crowded, passable place in the city center. Be sure to do good repair indoors, install comfortable furniture, order a high-quality sign. Wealthy people who appreciate comfort and coziness book trips, so you should not save on comfortable armchairs and sofas.

For office equipment you only need computer equipment

Equip comfortable tables for your employees, buy computers, armchairs, various stationery, shelving, etc. You will also need a copier, printer and fax machine. Pay special attention to the Internet - the channel must be of high quality and stable.

Read also: How to open gym from scratch

Staff

In order to open a travel agency from scratch, you need qualified staff who understand the specifics and know how to convince people. It is best to recruit people with work experience, with a pleasant voice, appearance and goodwill. Tour managers usually receive the minimum wage + a percentage of sales from each tour, which encourages them to work harder and better. To begin with, two or three managers will be enough for you, able to cover the main areas of tourism.

Where to take tours

Now let's move on to the question of where to actually look for tours. To begin with, you will need to conclude an agreement with 6-8 tour operators, of which 3-4 should work in key areas. Usually the agency receives 5-15 percent of the cost of the tour. In the early stages, earnings are minimal, but after you sell 10-20 tours, your commissions will increase significantly. All operators want to sell more, so it is beneficial for them to work with permanent agencies that implement their programs.

You will need computers in order to access the bases of tour operators. The most common of them are tour-box and tourindex. Access to them is paid, but you can easily recoup the annual subscription by selling 3-5 vouchers.

Finding Clients

To find customers, all means are good. Be sure to create your own website - now most tourists are looking for tours via the Internet. Indicate on it your contact details, main routes, price range. Create a newsletter for registered users via Viber or mail, use website promotion services and contextual advertising.

1. In the media (local radio, television, newspapers, magazines).
2. On the social networks of your city.
3. Classic outdoor advertising (stretch marks, boxes, leaflets, billboards).

The travel agency sells tours that the tour operator invents and provides

Don't forget about classic marketing techniques: arrange discounts, promise better terms for attracting customers, create a discount program. You can launch an advertising campaign a few weeks before the opening - this will only warm up interest in your company.

Profitability

Unfortunately, ready business We cannot provide a travel agency plan - in this business everything is quite individual and depends on a particular city. But approximate figures can still be given.

To open an office, you will need about 400 thousand rubles. This amount includes furniture and office equipment. Renting a room for a year will cost you about another 400,000. Add advertising, other expenses and taxes - another 100,000 a year. Wages for staff based on 2 managers - 250 thousand per year (excluding interest, net rate). In total, you will need about 1.15 million rubles for the opening.

“To see the world” is one of the most enduring human desires. If it's not about a couch TV show, then why not give people joy by doing your business on it? Is it difficult to open a travel agency, where to start? Let's try to figure it out.

The tourist business is good because you can open an agency with minimum investment and little experience. The activity is not licensed, so no permits do not need to receive. At the same time, competition in the tourism industry is high, and the demand for the services of travel agencies naturally falls in a crisis. People prefer to save rather than spend. How to open a travel agency from scratch in such a difficult time and make it profitable?

According to the Russian Union of Travel Industry in 2015, the demand for mass outbound destinations fell by 30-60%. The reason is the decrease in the purchasing power of Russians. Due to recent events in the world, experts predict a large drawdown in the following directions: Egypt, Turkey, France.

Market entities

If the decision to open a travel agency is made, for starters it is worth studying the industry legislation. The legal side of the tourist industry is regulated by law N 132-FZ of November 24, 1996 “On the basics of tourism activities in the Russian Federation”.

According to the document, tourism can be international (inbound and outbound) and domestic, and tourist services provided by operators and agents.

Tour operators- legal entities that independently develop tourism products (tours), promote and sell them. The mission of the operators is for the tourist to see Paris and... return home safely. Therefore, the law obliges them to have financial security in the form of a bank guarantee or insurance. All tour operators operating under the law are included in the Unified Federal Register, and those working on organizing outbound travel must also be members of the relevant associations.

Travel agents are legal entities or individual entrepreneurs who are the link between the tourist and the tour operator. This side sells tours designed by tour operators and earns from commissions. Relations between operators and agents are regulated by agency agreements, which stipulate the amount of remuneration - 5-16% of the cost of the tour sold.

The responsibilities of a travel agent are listed in the agency agreement and typically include:

• informing about tourist products and selection of tours according to the wishes of customers;
• preparation and issuance of documents for the tour to tourists (tickets, accommodation voucher, insurance, memo about the features of the route, visas);
• booking guarantee for all services.

Opening from scratch

A travel agency may exist in different forms. It all depends on start-up capital and the swing of a budding entrepreneur. Be realistic about your options, but be optimistic.

You can go one of four ways:

The initial investment when opening a franchise travel agency is 150,000-450,000 rubles. depending on the size of the city, and you can pay for them in the first six months of work. The main drawback is the setting by the franchisor of unrealistic sales plans, especially for the start-up period. Therefore, you need to either choose a partner who does not assign plans, or change the terms of the contract.

Key opening steps

So, what does it take to open a travel agency?

1. Registration. The travel agency can function both in the form legal entity, as well as in the form of IP. For an individual entrepreneur it is easier to register, use the earnings for personal purposes and stop working. This option is ideal for travel agencies at home. In other cases, it is preferable to open an LLC - the level of trust in firms in Russia is traditionally higher than in individual entrepreneurs.

   When choosing a taxation system, it is worth focusing on the simplified tax system with the object "income" (6% rate).

2. Office organization. For a travel agency, a room (own or rented) with an area of ​​15-20 m 2 is sufficient. The office should be bright and comfortable, have telephone line and internet. You will need to make repairs, thematically arrange the premises, buy furniture, office equipment, stationery. There must be a place on the facade of the building for placement outdoor advertising.

   The location of the travel agency is important. The preferred accommodation option is in a shopping center or business center, in an area with high business activity. It's good if kindergartens, schools, beauty salons are located near the office - usually it is women who initiate the trip and collect all the information about the tours.

3. Software. Information on tours can be searched on the websites of tour operators or in specialized search engines - Internet resources, in the databases of which information on most tour operators is consolidated. Such systems provide travel agencies with the most complete picture of current offers. The use is paid, but it saves a lot of time.

   The most famous are the following search engines: TOURINDEX (www.tourindex.ru), "Ride" (www.exat.ru) and "TURY.ru" (www.tury.ru).

4. Choice of direction of work. This is a key moment for starting, on which the further strategy depends on opening a business.

   The following tourist destinations may be preferred:

   personally known and verified;

   coinciding with the specialization of potential employees;

   promising and fashionable types of tourism (eco-tours, beach holidays, extreme sports, etc.).

   You should choose a niche where it will be interesting to work. All subsequent organizational stages will depend on the decision made at this step: recruitment, selection of tour operators for cooperation, search for effective channels for advertising.

5. Site creation. Before creating / ordering a site, you should decide what function it will perform: representative (regular business card site), informational with the ability to search for tours or an online store. The best solution in terms of the ratio between price and efficiency is the second option.
6. Selection of employees. This is one of the main problems when starting a tourism business. Finding a professional with a client base who knows how to work with people is difficult. Such specialists are rare and expensive, but investing in them pays off, so saving on remuneration is not worth it. Wages tour sales managers are traditionally calculated: salary and percentage of sales.

   Employees need to be developed: thematic trainings, seminars, regular study tours to selected countries increase the effectiveness of managers.

   On the accountant, especially in the first year of work, you can save money. With small volumes of sales, accounting and reporting can be handled by the businessman himself, using specialized free online services.

7. Choice of partner tour operators. You can enter into contracts with several tour operators at the same time. For each chosen destination, it is worth concluding agreements with several operators in order to satisfy all possible requests of tourists in terms of arrival dates, hotel level, etc.

   When looking for potential partners, you can use the federal register, which lists all legally operating tour operators, as well as professional ratings, reviews in specialized Internet resources, tourist guides and other sources.

   Main selection criteria:

   the tour operator operates in key tourist destinations;

   fame of the tour operator, positive image, degree of reliability;

   conditions offered to the travel agent (the amount of the agency fee, the frequency of its increase, price offers for tours, etc.).

8. Advertising. It is necessary to use all available channels with high efficiency.

   They work well: business cards in the checkout area of ​​supermarkets, competent promotion of your own website, useful and beautiful handouts (calendars, metro maps, brochures and books), information on forums and social networks, announcements on information stands in elevators and entrances, preparation of joint programs / publications with local media (print, radio, TV channels).

Profits and prospects

No matter what they say about the year-round demand for tours, about the replacement of beach resorts by ski resorts, but the business is still seasonal - experts note a decline in the market from January to February. In addition, the crisis that the economy is experiencing affects the tourism industry. Find out why you should start your own business in times of crisis.

Is it good to open? What tricks should be used in order not only to work to zero, but also to make a profit?

Analyze the market, study demand, rebuild when external conditions change. Start with interesting outbound destinations, including CIS countries that have seen growth: Vietnam, South Korea, Sri Lanka, Moldova. Organize custom tours.

It is also worth taking a closer look at domestic tourism, the potential of which is huge. A competitive infrastructure has already been formed in some regions of Russia: the Black Sea coast, St. Petersburg, the Golden Ring. The Russian exotic is also promising in terms of tourism: Gorny Altai, Baikal, Kamchatka, the Kola Peninsula, Karelia, Khakassia, ski resorts in the foothills of the Caucasus.

According to the Federal Agency for Tourism, domestic tourism grew by 30% over the past year, 2014.

Lazy rest is going out of fashion, so the future belongs to active tours that combine travel and hobbies: yoga tour, ecotour, photo tour, trekking, jeeping, fishing tours, etc. Agritourism is gaining momentum.

And, of course, a lot is decided by the value for money. Offer discounts, develop bonus programs loyalty. Attract customers with quality service, cooperate only with reliable tour operators - create an image that will work for you in the future.

Watch video interview with CEO company "1001 tour".

The travel agency acts as an intermediary between the tourist and the tour operator and receives a monetary reward for this. IN tourism very high competition. Let's take a look at what a travel agency does, is it a profitable business, and is it worth opening another travel agency in this market.

What does a travel agency do

Travel agencies are one of the areas entrepreneurial activity dealing with selling tours population.

The tour may include a certain number of services individually selected for individuals or have the form of a fully formed (package) tour.

A tour that incorporates a standard set of services: a booked hotel room, a round-trip flight and insurance is called package tour.

A tour that includes all the same services, but selected individually depending on the preferences of the customer, is called individual.

In the event that you have never worked in the tourism business before, it makes sense to start with the sale certain types tour: either package or individual. What type of tour to prefer for implementation, everyone chooses for himself.

If you have no experience in the travel business at all, then you can first work for some time in an existing travel company to understand everything from the inside. Or you can open a franchise travel agency.

Travel companies that have chosen for themselves a market segment consisting of VIP persons sell only individual tours. The percentage of orders here is, of course, lower, but the cost of tours is many times higher. As a result, the income from the sale of individual tours is much more significant than from package tours.

In turn, the implementation package tours much easier - in this case, everything has already been selected. Often, potential tourists know what they want and apply only to arrange, book and pay for everything. Package tours help to reduce the time of selecting a particular service and eliminate the possibility that the customer will be disappointed.

The agency's profit is the difference in prices for tours between the purchased tour from the tour operator and the sold tour to an individual. The tour is organized directly by the tour operator: draws up contracts with the embassies of the host countries, concludes contracts and monitors the obligatoriness of their implementation with insurance and transport companies, hotels, etc.

The requirements for paperwork when applying for a visa are strictly regulated by each tour operator in its own way. Responsibility for obtaining travel documents such as vouchers, transfers, insurance and incorrect paperwork for obtaining a visa lies with travel companies.

In order for the tour operator to be able to provide tourists with a full package of ordered services, travel agencies are required to complete all the necessary documents and transfer payment for them on time.

Tour operators provide for penalties if the customer decides to terminate the contract for the provision of services. The amount of fines is specified in the contract and may vary depending on the selected tour operator.

Is it profitable to open a travel agency?

Many entrepreneurs, having opened their own travel agency, prosper. But experts are convinced that before you open your travel agency, need to think very carefully weighing all the pros and cons.

If you are willing to change your measured life for constant unrest and stress (and you can’t do without it!), You can start planning your business. After all, with him you will receive a good income and constant travel around different countries- after all, the head of a travel agency is obliged to establish business ties.

Among other things, it is necessary to mention the high competition in this business area. Statistics show that 30% of travel agencies live no more than a year.

If you still decide to work in the field of tourism, you need to think through everything to the smallest detail and make every effort. So, what does it take to open a travel agency?

What do you need to open your own travel agency?

Stages of registration of a tourism agency.

by the most important principle in the tourism business is trust level travel agency chosen by the customer. Therefore, when registering a travel company, LLC, an individual entrepreneur should be preferred, since such an organizational and legal form of management inspires more confidence in the customer.

At the same time, the main thing in trust and reputation is how you will work with clients, and the legal form of your travel agency can be any.

For travel companies a simplified form of tax deductions is provided. For example, for the simplified tax system, two calculation options can be applied: at a rate of 15% on the difference between expenses and income, or at a rate of 6% of the total income. The most favorable tax rate is 15% if the company has a significant part of the costs.

Travel agency licensing.

Currently no license required. Although until 2007, licensing was mandatory for travel agencies. Now it has become a voluntary matter, that is, at the discretion of the owner.

If the manager wants to increase the level of trust of potential customers, then the license should still be issued.

Selection of tour operators for cooperation.

After registering an agency, the first thing you should pay attention to is choice of tour operator.

And there is someone to choose from - there is a large selection of tour operators on the market. In this case, you should not enter into cooperation with dubious operators. Should be exaggerated low prices for services, it will not lead to anything good. Travel for a tourist can be disrupted for various reasons, and a dubious operator, in pursuit of profit, is unlikely to warn about this.

Main emphasis when choosing a reliable operator need to do the following:

1. company priorities,
2. the duration of its operation in this area,
3. financial security.

It will be very convenient for you to choose an operator if its main office is located in your city. In this case, the paperwork will take place without intermediaries.

Staff

Location selection

Advertising, clients

In order for a client to come to you, you need, so that the client knows about you. Any means can be used here. mass media: newspapers, magazines, banners, as well as advertising on radio and television, advertising in transport. It all depends on the amount you are willing to invest in advertising.

So, if you decide to open your own travel agency, you need to:

• correct preparation and execution of documents;
• select qualified workers;
• choose a crowded place for the office;
• properly advertise your services.