What they do in the mail sorting center. Meaning of parcel statuses

Friends! Tell me please!

If the parcel left the sorting center of my city on 03/05/13 at 9 am. Can I safely go with a passport and documents with my address (which I requested from the seller) to receive my parcel in the morning of the next day? Or sit on the priest level and wait for the status update?
The package was sent by regular Russian Post.

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What does the status "Left the sorting center" mean?

Status "Left the sorting center" in tracking postal items, means that your shipment has been scanned at the sorting center in your city and is preparing to be loaded onto a vehicle that will deliver it directly to Postal office(place of issue). Those. this status does not mean that the parcel physically leaves the sorting center. But, as a rule, the parcel still leaves the sorting center on the day this status appears and must be delivered to the post office on the same day.

When can I receive a parcel if the status is "Left the sorting center" in my city?

It all depends on the practice of your post office. Formally, you can (without waiting for the notification or the status "Arrived at the place of delivery") go to the post office the next day and present the tracking number of the parcel there. In the vast majority of cases, your shipment is physically already at the post office.

But there are several nuances here:

1) Physically, the parcel may already be in the software, but it has not yet been processed and its number has not been entered into the accounting program of the Russian Post. Those. software workers simply will not find your shipment in the database. That. it all depends on the speed of processing incoming mail in your software.

2) The Russian Post database is not updated online. Updates take place 2-3 times a day. Therefore, it may turn out that your shipment has already been accepted and processed in the software, added to the database, but the database has not been updated. Those. the parcel is already ready for delivery, but you do not see the corresponding status yet.

Considering the above, it is best to send to the mail only when you already see the status "Arrived at the place of delivery".

The parcel, letter or shipment left the sorting center - what does this mean and how long does it take to receive it? How does MSC function and how is the delivery of postal items carried out?

I would like to receive any parcel as soon as possible. And if the parcel is valuable, then the delay in delivery naturally causes excitement. And if everything is more or less clear with transportation, then sorting in forwarding centers raises questions for everyone.

What does it mean?

The tracking status of the parcel "Left the sorting center" means that the box was scanned by the operator (or automatically) and placed on the trolley (box, basket, conveyor). In the near future, the postal container should be loaded onto a truck and taken to the train station, airport or post office, if it is near the ACC.

Automated sorting shops have been built in Russia to speed up the processing of deliveries. They played a role - before, everything was distributed manually, employees had to write data in the log for a long time, so the parcels went for several months, and in the 90s, it happened for six months. Today, part of the work is automated, computers, scanners and even robots have appeared, so the time frame has been reduced, although by modern standards it continues to be long.

How much to wait?

However, in practice, this can only be true if the departure is between major cities. For example, Rostov-on-Don, Ufa, Yekaterinburg and other cities, when sent to Moscow, are usually served very quickly, their sorting centers are equipped with conveyors, electronic barcode scanners and automatic sorters. Millions of correspondence and letters fly through these systems with little or no human intervention.

But in small towns and regional centers, sorting can still be carried out manually, so after the status "left the sorting center" appears, it may take several weeks before receiving. Again, the Russian Post has failures and delays in sending, it is no coincidence that there are so many jokes about this structure on the Internet.

In addition, the notification that your parcel has left the sorting center means only the passage of the final registrar. But in reality, parcels and bundles of letters can wait for several days to be loaded on board the plane at the gate of this very MSC, if, for example, bad weather, or there is a flight delay. Roughly the same can be said about railway postage.

Russia is a big country, there can be a lot of factors of delays, and besides, people in the departments do not really want to try for their penny salary. And it's hard to blame them for that.

When should you go to the post office if you received the status Left the sorting center? Wait for the next status "Arrived at the place of delivery" to appear - this means that the parcel is already in place. But even here, in practice, delays are possible, for example, the arrived correspondence is piled up in a heap in the warehouse, and they will be issued only after internal sorting, the speed of which depends directly on the quickness of the aunts working in the department. So a guarantee for receiving a parcel can only be a notification received, or a call from the post office.

The national postal operator of the Russian Federation "Russian Post" accepts, dispatches and delivers postal items on the territory Russian Federation and other states. In the branches of this national postal operator, the sending and receiving of both domestic and international parcels.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and for international sending, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned, similar to RA123456789RU.

Both numbers comply with the S10 standard of the Universal Postal Union and can be tracked by both the sender and the recipient of the mail item.

Russian Post tracking of postal items

Tracking of Russian Post works for both domestic shipments and international parcels, including EMS express shipments. Shipments within Russia have a tracking number consisting of 14 digits, the first 6 of which is the sender's post office index. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel on the territory of Russia?

It is easy to track the parcel in Russia. To do this, you need to know the tracking number of the parcel. At the Russian Post, you can track only 14-digit numbers of domestic parcels and 13-digit numbers of international items.

Enter your shipment number in and our service will track your parcel at the Russian Post through the official website, as well as check all the necessary foreign websites of delivery services.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, but the Russian Post supports tracking only for two types, this is the international item of the International Postal Union, and the tracking of items within the country.

The identifiers of the International Postal Union parcels consist of 2 letters of the Latin alphabet, in which the type of shipment is most often encoded, followed by 8 digits and the last 9 digit is the checksum, in the conclusion there are 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit digital code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by tracking number of Russian Post

The parcel is easy to find by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the branch from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked by a special number accepted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel post, letter, then there are 9 numbers and the last 2 letters indicate the code of the country of departure.

Tracking ZA..LV, ZA..HK, ZJ..HK packages, shipments and deliveries

Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail is a type of mailing created by Aliexpress in cooperation with Russian Post to reduce the cost of delivery of inexpensive goods with Aliexpress.

Shipments with tracking numbers of the form ZJ 000000000 HK- a type of postal items created by Joom Logistics in conjunction with the Russian Post to reduce the cost of shipping inexpensive goods with Joom.

Such parcels have only 3 statuses:

• Accepted at the post office
• Came to the place of delivery
• Received by addressee

Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and the parcel will be found and issued at the post office by the number ZA..LV, ZA..HK.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are in China, so it takes some time until the order is transported from the seller's warehouse to the Latvian or Hong Kong post office.

The service site collects weekly information on the delivery times of 1.5 million shipments and uses this statistics to predict the delivery time of a parcel in the cities of Russia with an accuracy of +/- 2-4 days.

How long is a parcel or letter stored at the Russian Post office or storage time?

The shelf life of postal orders and letter-post, which also includes international small packages, is 30 days. Other postal items - 15 days, unless a longer storage period is provided for by the postal service agreement. Shipments marked "Judicial" are stored for 7 days.

The beginning of the storage period begins on the next working day of the post office following the day the item or postal order is received at the place of delivery.

After the expiration of the storage period, registered items (parcels, registered and valuable letters, registered and valuable parcels, registered postcards, EMS express items) are sent to the return address at the expense of the sender. If the sender does not collect the returned item during the storage period, the item is considered "unclaimed" and is stored for 6 months, after which it is destroyed

Receiving shipments by SMS code at the Russian Post without a passport

It is very convenient to receive items without a passport and filling out a postal notification using an SMS code. To do this, you just need to issue a simple electronic signature, at any branch of the Russian Post or through the State Services.

Thanks to this service, you no longer have to fill out paper notices and show your passport. When you receive a registered letter or parcel at the department, it is enough to give your surname or the number of the item, as well as the phone number indicated during registration. An SMS with a code will be sent to this number, which must be given to the operator in order to receive the shipment.

Receiving parcels at the Russian Post

Plain letters, postcards and small parcels are delivered to the recipient's mailbox.

The postman brings registered letters to the house and hands them over to the addressee against signature upon presentation of an identity card. If the addressee is not present, the postman leaves a notice in the mailbox and returns the letter to the department.

Parcels and other registered items can be collected at the branch or ordered home delivery.

To receive a shipment at the department, you need to present a notice (you can fill it out on the website) or a track number, as well as an identity card. Or connect a simplified receipt and confirm your identity with an SMS code.

If you do not have either a notice or a track number, upon presenting an identity card, you can ask the Post Office employee to find the shipment by the name and address to which it was sent.

Russian Post search for missing parcels

Check the status of your letter or parcel by tracking number. If there is no information on the status of the shipment, or the status has not been updated for a long time, your letter or parcel has not been delivered, and the shipment period has expired, you can initiate the search for the shipment.

To start a search, you must submit an application on the page pochta.ru/claim or provide at any branch of the Russian Post:

• an application to search for a shipment within Russia or an international shipment;
• a check issued together with the shipment, or a copy of it (the check is issued at the time of shipment);
• identification.

Applications for the search for domestic and international mailings are accepted within 6 months from the date of dispatch. Wanted applications international EMS shipments are accepted within 4 months from the date of dispatch.

The application can be submitted by both the recipient and the sender or a proxy of one of them (upon presentation of a power of attorney).

The Russian Post informs about the search results by registered mail to the postal address, or by letter to the email address specified in the application.

The term for considering a complaint or claim and providing a written response is:

• 5 days for claims in relation to postal items and postal orders sent (translated) within one locality;
• 30 days for all other domestic postal items and postal orders;
• The term for consideration of claims for international mail can be from 30 to 90 days

In the event that the shipment could not be found, compensation is paid. The sender has the primary right to receive compensation, and he also has the right to refuse compensation in favor of the recipient or another authorized person.

Tracking Simple Small Packages

Small package is a small overseas parcel with unbreakable items. A customized small package, as opposed to a simple small package, has a tracking number for tracking. The track number of international shipments consists of 13 characters, it uses Latin capital letters and numbers.

Simple small packages are those that are accepted from the sender without a receipt and handed over to the addressee without a receipt. Simple items can be letters, postcards, parcels and "small packages" (parcels less than 2 kg abroad). Simple shipments cannot be tracked. Plain enveloped letters with stamps and postcards with stamps can be sent independently through the mailbox.

Duty free import

Records mention a system of messengers in the 10th century AD. Early letters were sent in the form of a roll with a wax or lead seal; the earliest of these seals dates from 1079, and the governor Ratibor Tmutarakan is mentioned. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice

By the 16th century, the postal system included 1,600 branches, and mail traveled from Moscow to Novgorod in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia.

Using the Parcels application, in a few seconds you can find out the exact location of your parcel or postal item delivered by the Russian Post company.

Sending and receiving letters, parcels, parcels is part of modern life... Every day millions of people receive the coveted boxes or envelopes. "Russian Post" provides many services, one of which is tracking the parcel. What does it mean: "Left the sorting center"? What other statuses are there? How to receive a parcel if its number is not tracked? About this in the article.

Post office

The Russian state-owned company, which is the operator of the postal network and the backbone enterprise, is Russian Post. What does it mean: "Left the sorting center"? This status is often encountered by senders or recipients using mail services. If a client sends a parcel, letter or parcel post, then a special track number is assigned to the shipment. With its help, you can track the location.

Russian Post offers its customers different kinds services (reception, processing, transportation, delivery, translations), exchange of written correspondence, international postage. In addition, the domestic company stores postal items, goods, cargo, distributes advertising, issues pensions, benefits, payments, accepts housing and utility payments, signs and distributes periodicals... Russian Post is also engaged in printing activities (creates and distributes postcards, stamps, envelopes, albums, catalogs), sells various goods wholesale and retail.

Many people are interested in: is the mail working well? What does it mean: "Left the sorting center"? This status may mean that the package or letter is on the way and will soon arrive at its destination. Russian Post, despite the criticism of this organization, is working properly. In the last year alone, it delivered more than 50% of orders from online stores. This is almost two hundred million parcels, one hundred and thirty million of which are international shipments. The post receives most of its income from the provision of financial services, letter post, parcels and EMS items... The structure of the company includes the central administrative office, which consists of 22 subdivisions and 10 macro-regional branches.

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Peculiarities

What does it mean: "Left the sorting center"? This is the question asked by the clients of Russian Post, everyone who is the recipient. The sorting center is automated. It sorts letters, parcels, parcels by branches and district post offices, and processes outgoing items from all over the country. After the sender has put the envelope in the mailbox, it is taken out, sent to the post office, weighed and stamped with the date. Then the letters are taken to the sorting center.

More than a thousand employees work at such an enterprise. In terms of area, the center occupies twenty-nine thousand square meters, and it is located in Podolsk (Moscow region). What does it mean: "Left the sorting center"? This status means that the letter or parcel is sent to the recipient's post office. It is determined by the index. In addition to letters, parcels, parcels, EMS items, valuable items, registered letters and departures. Sorting by time lasts twenty hours. Three million shipments pass through the center every day.

Statuses

Status "Left the sorting center" - what does it mean? Before the addressee receives the parcel, it will go through many different stages... For example, the status "sorting" means that the shipment is still in the sorting center. Parcels are in special export bags that are opened, sorted and repackaged. The status “Arrived at the sorting center” means that the parcel has been delivered for sorting and distribution. If the shipment "Arrived at the place of international exchange", it is at customs, within the country or awaiting shipment abroad. The designation “Left the place of international exchange” confirms the export operation.

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What does it mean: "The parcel has left the sorting center"? If the recipient, after entering the identifier number on the site, saw this status, then the parcel will soon arrive at the post office. The final designation "arrived at the place of delivery" means that the recipient should contact the post office and pick up the shipment. Do not forget to take your passport in this case.

Identifier

If the parcel has left the sorting center, it means that it will soon reach the recipient. The tracking number or postal ID comes to the rescue. This is a unique code of numbers that is assigned to all parcels. There is an internal Russian track number and an international one. Usually it is indicated on the check, which is issued after the registration of the shipment. If the parcel was sent after purchasing the item in the online store, the client is sent an identifier that can be used to track the shipment.

To do this, go to the Russian Post website, enter a number consisting of fourteen digits divided into semantic parts, click OK. After processing the information, the user will see information about the status of the shipment. If the status of “Lvivsky. Left the sorting center ”means that the parcel is already at the post office. If the information is not updated for a long time, it is possible that the shipment has been waiting for the recipient for a long time.

How much goes

What does it mean: “Processing. Left the sorting center "? If the recipient, after entering the unique identifier number, found such an inscription, this may mean that the parcel is still in the center or has recently been sent. In terms of time on the territory of Russia, parcels take about two weeks, depending on the distance, weather conditions and other factors.

Letter

What does it mean: "The letter has left the sorting center"? This status sometimes means that the information on the site has not been updated for a long time. In the center, operators receive incoming letters, read the barcode, and register. All data are uploaded to the official website of the Russian Post. You can track the path of the letter using the identifier. Containers with letter post, express mail and parcels are distributed among the workshops. The sorting process is automatic, but not complete. Employees scan each correspondence manually and log it.

In order not to be mistaken in the approximate delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not have any difficulties in determining the location of the parcel.

Postal statuses when tracking shipments from abroad

Welcome.

This status assumes that the sender has completed all required forms, including Form CN22 or CN23 ( customs declaration), and the parcel is accepted by the postal or courier service... Simultaneously with the receipt of the shipment, an identification number is assigned, according to which further tracking takes place.

Arrival at MMPO.

MMPO is a place of international postal exchange. At this stage, the package passes customs control and registration. After that, the service staff prepare a grouped international shipment.

Export.

One of the longest periods in postage delivery. This is due to the fact that it is unprofitable to send a partially loaded plane, so you have to wait until there are enough parcels going to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may be further increased. But if more than two months have passed since the moment of obtaining the "Export" status, and there are no changes, you should contact postal service performing delivery, with a statement about the search for the shipment.

Import.

This status is assigned to a shipment in the Russian AOPP (Aviation Mail Transportation Department), where it arrives from an aircraft. Here, according to the regulations of the service, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment at AOPP depends on the degree of workload of the department and its employees, but on average it is 1-2 days.

Transferred to customs.

After sorting, the parcels are sent to customs inspection, where they go through an X-ray scanner. In the event that employees customs service there are suspicions of illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, the inspection certificate is attached and sent along the route.

Detained by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible norm, a value of more than 1,000 euros and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.

Customs clearance completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the employees of the department. In some cases, this status can be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO, the shipment goes for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where the logistics service employees develop the optimal delivery route to the point of issue.

Left the sorting center.

This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are sorting centers of the Russian Post in all major cities.

Arrived at Sort Center of N.

Upon arrival in the recipient's city, the package is delivered to the local sorting center. From here, goods are distributed to post offices or other pick-up points. Delivery speed is influenced by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, and in the region, the shipment can be delivered for about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to write out a notification and deliver it to the addressee within 1-2 days. In fact, this period can be a little delayed, so it is better to use the tracking service "My Package". Once you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for the notification, since the postal employees are required to issue the shipment using an identification code (tracking number). Upon receipt, you must have a passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or expect a package from loved ones living in another city or region.

Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also roughly calculate the delivery time.