How to track an ems package from china. China EMS ePacket Tracking ePacket EMS China

If you need to quickly and reliably deliver a package from China to Russia, EMS delivery is the best for this. The international postal service EMS (Express Mail Service China Post) is the courier branch of the state-owned China Post.

Features of EMS delivery from China

EMS is equated to regular mail by international law. Therefore, simplified customs clearance schemes are applied to all parcels sent through it. So, most often, you do not need to pay customs duty for the goods.

Registering parcels in EMS costs 8 yuan. All fees are already included. But the cost of EMS delivery from China depends on the weight of the parcel. For the first 0.5 kg, you need to pay 201 yuan, and for each subsequent 0.5 kg, another 60 yuan. The weight of the parcel is always rounded up to a multiple of 0.5 kg up. Thus, if the parcel weighs 1 kg 20 g, then the shipping cost must be paid as for a parcel weighing 1.5 kg.

It is better to track a parcel sent from China by this courier service on the official website for Russia. You can use other services and special sites.

If the package has not been delivered within a month, the addressee must contact the EMS office and write a corresponding application. The company undertakes to find the lost parcel within 30 working days and return it to the person to whom it was sent.

Like any service, international delivery service postal items EMS from China has both advantages and disadvantages.

Advantages of EMS delivery from China to Russia

1. The service works stably for 10 months of the year. The exception is December and the month of Chinese New Year celebrations. But, as practice shows, these two months are critical for all Chinese postal services.
2. The delivery time of EMS from China is much shorter than China Post. According to statistics, the parcel is delivered to the addressee in Russia in 10 - 25 days.
3. Sending a package via EMS, it will automatically be insured for $100.
4. In Russia, the package will be delivered to the address of the person to whom it was sent. However, the courier will give the parcel only after presenting the passport.
5. EMS employees are loyal to the contents of the package.
6. EMS rates from China are available to almost everyone who sends mail to Russia. The shipping cost of EMS from China is higher than China Post, but much lower than DHL.
7. High duty-free threshold.
8. Ideal for sending goods for personal use, including high-value goods.
9. One of the best options sending parcels from China to Russia for small businesses. Therefore, many individual entrepreneurs use this particular service to send email messages.

Disadvantages of EMS delivery from China to Russia

1. The service is not responsible for the integrity and safety of parcels.
2. Tracking of parcels sent via EMS can only be carried out according to the country of the sender or the country where it will be received.
3. The service imposes significant restrictions on the weight and size of parcels sent from China to Russia.

China Post EMS Restrictions

1. Courier EMS delivery from China, you can send parcels weighing no more than 30 kg and up to 1.5 meters in size.
2. It is strictly forbidden to send in parcels: any weapons, all types of drugs, animals and people.
3. Inside the parcels should not be: liquids, flammable substances and objects, batteries, laptops and computers in the assembly.

About delivery from China EMS reviews are different. And this is quite natural, because, how many people, so many opinions. However, the fact that the EMS courier service fulfills its promises, works clearly and smoothly remains a very important fact.

EMS China Approved State Council China as the main sponsor of the postal concern. Tracking EMS China by number becomes possible - now you will always know the location of your package. The company is largest business with the longest history. EMS China has a wide domestic and foreign branch network throughout the country. The company is a logistics provider that boasts a variety of express delivery services. EMS China is represented in 31 provinces (autonomous regions and municipalities).

The company is constantly opening new branches throughout the country, affiliated companies. At the end of 2016, the company had authorized capital 150 million yuan and assets of 600 billion yuan. The company employs about 16 million people, branches are open in cities such as Hong Kong, Macau and Taiwan. EMS China is engaged in domestic express mail, international express mail, logistics and other services. Domestic and international courier service connects people all over the world. The company works every day to provide customers with convenient, safe and reliable door-to-door delivery by courier. Tracking an EMS China parcel by number will help you avoid the hassles associated with the loss or damage to the parcel.

Caring for clients

EMS China cooperates with various online stores and other companies. Tracking of EMS China postal items by ID is carried out using the postal ID. This track code consists of several characters and is the individual number of your parcel. With it, you can find out the details about its location. The tracking number can be obtained from the seller from whom you placed an order in the online store or you can look at the product page on the online resource.

Tracking EMS China by postal ID number is carried out in a couple of clicks - you need to find the postal ID and enter it in a special window. After the performed operations, the user will be able to see information about the status of the delivery of the cargo. You can check up to 20 track numbers at the same time. Enabling automatic notifications will save you from having to check the status of mailings manually. All changes will be instantly sent by SMS to your smartphone or email. Creation personal account on the site will allow you to control several shipments at the same time. The account saves the track codes of all parcels, with its help you can check the tracking of EMS China postal items by track number for free.

Always at hand

EMS China goes to great lengths to ensure the security of your order. You can always contact the company's specialists in case of disagreement. The company has created mobile app, thanks to which information about the parcel will always be in the smartphone. It is available for installation on Android and IOS platforms. Tracking the goods will not be difficult and will save valuable time - this is especially important in the modern rhythm of life. It is absolutely free - every user can check the order. Use the services of EMS China to add optimism to yourself during a long wait for an order.

This article will focus on ordering smartphones, tablets, and indeed anything from China. Why exactly from China, and not, for example, from the United Arab Emirates? Everything is very simple. The fact is that it is from China that the main flow of imports to Russia comes, so customs officers pay more attention to just this direction. Further, I confess honestly: I adjusted the article to the theme of our site, because. the example described below will be considered in it on the delivery of other goods, but this is not essential - the main thing is to understand how express delivery of EMS Russian Post works and draw your own conclusions.

History of non-delivery of the parcel for 252 days

In addition to this site, we have another project for which a Chinese factory ordered clothing accessories for $ 778, of which the services of the EMS transport company cost us about half of this figure. The weight of the parcel is approximately 9.5 kilograms.

By Russian laws, EMS shipment from abroad is not subject to customs clearance if its weight less than 31 kg per month, and the cost - up to 1,000 euros. This information (we are talking about EMS Mail from China) has been repeatedly confirmed by the operators of EMS itself.

So, the order was paid by transfer Money to the seller's account and arrived at the point of departure of EMS China February 1, 2013.

This is where our happiness ended, because for the past from this moment 252 days We never saw our order. But they got a heap of problems on their heads and for quite a lot of money.

In the photo - the full path of the parcel for the current date from the EMS website:

At that time we lived in a dacha in the Zaraisk district of the Moscow region. The parcel was supposed to be delivered to us there. But instead, in mid-February, the shipment received the status “Left the place of international exchange” and disappeared without a trace. Multiple calls to hotline EMS was given only information that a customs notification was imposed on the parcel and we must wait for it to be received in the mailbox, and then go to the customs post indicated in it.

We were not able to receive any other information from EMS Russian Post until the 20th of March! As well as notifications in your mailbox. The EMS support girls are not able to give you any other information than what you yourself see on their website. Moreover, their learned voice of the robot is capable of infuriating anyone. The fact that all conceivable and unimaginable terms of “express” delivery have passed does not bother anyone but you. Where the parcel lies - at which customs - they also do not know. As a result, on the incompetent advice received from them, we went to the EMS customs clearance point in Moscow (135 km from the Zaraisky district), then visited the EMS postal delivery point at 18 Prospekt Vernadsky, but nothing but a scandal with their aggressive employees have not received. Nobody knows anything. The message has disappeared. We could only wait.

Further, having analyzed the ways of delivering other items to the same address in the Zaraisk district, we walked to the EMS post office in Zaraysk, where we (thanks to the responsive employees of the Zaraysk Post! In the Moscow region, people are really kinder and more responsive than Muscovites) were kindly told that all EMS- parcels to the Zaraisk region go through Kolomna, the customs office is also located there. They gave me a phone. From it, we learned where our parcel, which landed from China at the EMS MMPO Sheremetyevo, has been gathering dust for the second month, and no one knows why the notification is taking so long. This is how our Russian Post works.

The next step, we were forced to go to Kolomna on two intercity buses and look for the coveted post office. Found. And they even saw their paid package. They just didn't give it to us. They poked only at the customs notice, according to which the recipient must first go to the customs point at the other end of Kolomna and clear the goods. But on this customs point EMS at 16 o'clock in the afternoon, we were only waiting for the answer that "today there is no one else."

I had to do the same way on two intercity buses and one inside the city for the second time. The meeting with the customs officers gave simply amazing information in the style of "what country do we live in." We must clear a parcel with an invoice for about $ 160 (such an invoice was put by the Chinese) for at least $ 1 000 . Moreover, for this it is still necessary to collect an unreal pile of papers, provide an agreement with a Chinese seller, pay a state duty; conclude an agreement with a customs agent and rent from them a part of the warehouse for storing our cargo. And the customs clearance itself, according to Russian laws, will cost us... 30% of the cost of the parcel!

Of course, no normal person would agree to such conditions. And in the case of commercial cargo, the conclusion suggests itself that it is simply unrealistic to import goods into Russia officially, because with such a customs clearance cost, your goods will then have to be sold at a price for which no one will buy it. Not forgetting the great word "competition". The EMS customs officers themselves understand this, and they kindly advised us to return to the post office and write a rejection letter, after which it will be returned to the sender without additional charges. So we did. The refusal was written on March 20, 2013, and only then, a few days later, the coveted mail notification was received. With what joy the parcel, which meets the requirements of the EMS customs, did not pass it at all - we never found out. Apparently, customs officers can do whatever they want for their own purposes.

According to an employee of the Kolomna post office, the shipment was supposed to go back no later than tomorrow.

After 5 days, the parcel seemed to really start some kind of movement and on March 25 it got to the Moscow ASC EMS Logistics Shop. Everything. Then the cargo disappeared again. The next information about him appeared only on August 13, 2013. The shipment ended up in Kolomna again, its status: “Storage period expired”. Then the parcel again came to Moscow. And so on a closed trajectory.

Of course, calls to EMS support again did not give any information. Your problems are for your money. We also contacted Chinese shop, asked their EMS agent to solve the problem, because we paid them money, and demand from them. However, an answer was received from China: the parcel is in Moscow, we can’t do anything, go and get it yourself.

The next lull lasted from August 15 to September 20, after which the cargo finally passed sorting in Moscow and (oh, miracle!) Moved in the direction of China. After 4 days, on September 24, he arrived in China, though not in the city from which he was sent, and we learned about the "unsuccessful attempt to deliver to the addressee." This information was given to us by the third-party parcel tracking service myparcels.ru, on the EMS website, only the China CNBJSD message proudly shines. Then, on October 9, the parcel was allegedly handed over to the addressee:

But the Chinese have not yet received their departure back. We will continue to torture them. As a result, 252 days is not the end. And we would still like to receive an order, right? And without overpayments, because the money has already been paid. Curtain.

Afterword

If you are still willing to take the risk and place an order for a phone, tablet computer or inflatable doll from China via EMS, you are right. However, keep a few more things in mind:

Moment 1. It is unrealistic to find delivery times on the EMS website. You can clarify them with the operator by calling 8 800 200 50 55, but this is useless - EMS, as a rule, does not even closely observe its deadlines.

Moment 2. In case of problems (delay, missing shipment or imposing a customs notice) - no one in EMS will meet you halfway and will not provide any information. You will be left alone with your problems and can only wait.

Moment 3. It is possible and necessary to write to the Ministry of Telecom and Mass Communications with claims (we wrote about delays in other EMS shipments in Russia), but in response they will send you only a dry reply with a quote from the laws, where you will find out what needs to be done, what compensation EMS should pay you (for the delay terms - up to 100% to the sender ... but after delivery!) and that you have the right to go to court. There will be no real help in resolving the situation.

Moment 4. It is also possible and necessary to write a statement in EMS about the search for items, but EMS is not just a mess, everything is thought out and organized there, because this mess promises someone a lot of money. Your application for the search for the parcel will go "down the drain", and the answer to it will come only after the status of the parcel is updated. Perhaps only six months later. When the departure itself is found, then they will unsubscribe to you. According to the principle: “your parcel is there, we have found it and we will kindly inform you. Thank you for using the EMS services of the Russian Post.

Moment 5. EMS Russian Post couriers in the vast majority of cases do not call the recipient before the visit. You have to forget about work, household chores and, tracking the status of the package on the EMC website, guess the approximate time of the courier's arrival while sitting at home. You are also unlikely to recognize him from the EMS operator. V best case, the courier will call when he arrives or when no one opens the door for him. Then the parcel will receive the status "Unsuccessful Delivery Attempt". Further - either wait for a second attempt, or go to Vernadsky yourself. We'll see how it goes.

You can go on for a long time, but it's time to finish. I would just like to recall two more personal cases about a year ago, when we already acted as senders of EMS in Russia (then they wrote to the Ministry of Telecom and Mass Communications, by the way). A lot of money was paid for express delivery, but instead of about 3-5 working days named by the operator, both parcels went to the addressee by 22-24 days! To Norilsk and Nizhnevartovsk. Listening to the repeated claims of the recipients, we went through all the fires and waters, finding on the Internet and barely getting through to post offices in these regions of Russia (as a rule, no one picks up the phone there). It was then that we first learned how EMS Russian Post works and what their actual delivery times and service are.

Finally, a couple of photos of EMS parcel warehouses for best performance what awaits your shipment, how easy it is to lose and how difficult it is to find:

Your feedback about EMS work Russian Post (EMS Russian Post) write in the comments below.

ePacket worked perfectly, the package arrived from China in 12 days safe and sound. I recommend choosing this delivery service when ordering from Alik, while "free" parcels are still rolling around China, this one has already reached me.

LM6********CN received in 36 days

The only shipment that was delivered for more than a month. I ordered 3 (three) more goods from the same seller, which were delivered by the same service (ePacket) and all of them were delivered within 2 weeks. According to the seller, there was a very large accumulation of goods on the Chinese side.

LM9********CN received in 25 days

The package arrived and was not lost. Well here's the delivery. 🤔 In short, the order came from China to Sverdlovsk. Sverdlovsk customs cleared, 2 or 3 times sorted. And sent to Kazan. And in Kazan they procrastinated From 14 to 17. What did they do during this time. Unclear. Even if he arrived at the terminal beyond Kazan in Stolbishchi. That From the Pillars to post office mine (in Kazan!) 30 km. It took 83 hours. To be honest, I don’t know the technology of Order Processing in Russian Post. Therefore, I will not discuss and condemn. And rate

LL1********CN received in 14 days

Very fast, I'm surprised. The package is a little worn from one corner, but in general everything arrived fine. Tracked at all stages, surprisingly fast import.

LL0********CN received in 21 days

Good afternoon. The parcel was tracked very well, all in stages, and suddenly all alerts stopped coming to the post office as before. Please tell me how to fix this? Thank you

BZ0********CN received in 30 days

in appearance everything is whole, the work has not been checked. Delivery exactly 1 month (from 05.02 to 05.03). The order after Shenzhen was not trackable.

LA5********CN received in 54 days

The product was poorly packaged. I wanted to give this figurine to a friend. The packaging is very badly damaged. However, the product was not damaged. Thanks! Went to the Republic of Belarus for 54 days. For a long time!

LL0********CN received in 24 days

I paid for the paid delivery of the e-packet the double cost of the goods so that it would arrive faster, but in fact it went longer than the same product purchased with free trackless delivery yuanwen 9, then tea post resin package. and both parcels arrived on the same day, only one was thrown immediately into the box, and for the second one I had to go to the post office. so the package goes for a long time ... = ((((they used to come in 12-14 days ..

LM6********CN received in 14 days

Thank you very much for tracking the parcel. But for some reason, the rest (parcels that have not yet arrived) stopped receiving tracking mail. Please tell me how to fix the tracking so that they come to the mail. Thank you

The parcel came quickly, in 2 weeks. Tracked all the way. Received in the mail. The packaging is not damaged.

LM6********CN received in 22 days

Everything is fine. The parcel was served all the way. Came on time. In proper form. No complaints, only positive emotions,

LL1********CN received in 13 days

The parcel came quickly, in perfect safety, all the contents are normal. Fine! Many thanks China EMS ePacket and Russian Post.

EA9********CN received in 10 days

The parcel came to Moscow in 5 days, walked for 4 days (apparently went sightseeing), then the courier delivered it to the house.

The seller sent the goods quickly, the track was tracked well all the way. I received the parcel in Nikopol (Dnipropetrovsk region) at the UkrPost office. The product was well packed, came whole - five stars to the seller!

LL0********CN received in 14 days

Thank you. I'll check to make sure everything works fine. How will the battery hold up? Connect to phone (android)

LL1********CN received in 12 days

Delivery 12 days, Kharkiv. Along the entire route of the parcel, notifications about a change in the place of the parcel came to the email.

LL0********CN received in 10 days

It's just fantastic! This parcel was ordered last of 10 pieces, and came first! And in just 10 days! This has never happened! Everything is whole, corresponds to the declared. Thank the seller, and the post of China and Russia! 5 points!

It took 12 days to Yekaterinburg with full tracking. ePacket mail is one of the best. Well packaged in bubble wrap, nothing damaged. Thanks to the seller and respect!

LQ8********CN received in 19 days

Order received in 19 days. The packaging is not broken. Inside corresponds to the description. I ordered L for 46 Russian. Thank you.

LL0********CN received in 19 days

Packed perfectly, the goods arrived to St. Petersburg in 23 days, quickly, I advise all buyers to buy goods from this seller. The goods are in excellent condition, all zippers work. And corresponds to the description.

LL0********CN received in 14 days

Many thanks to the delivery services and the seller for fast delivery and dispatch of goods. This is my first order that was delivered so quickly. The most positive emotions from the fast work of services. All good health and family well-being.

LL0********CN received in 14 days

The package was from China. Very fast and most importantly without damage. Thanks to all the postal workers for their hard work.

LM9********CN received in 20 days

LL0********CN received in 13 days

The parcel was delivered in 13 days. There were notifications about the shipment and the new place where it is located. Arrived in the mail without damage. The investment is completely safe. Thanks for the service.

LA5********CN received in 45 days

Parcel received. It is whole, but the packaging was wrinkled. For a very long time, the parcel moved through the territory of Belarus. Belpochta seems to have completely forgotten how to work

LM9********CN received in 11 days

t-shirt class. 5xl fits height 183cm and 90kg to 95kg. well packed.. no smell. the seams are even. the fabric is pleasant to the body.. thank you. Delivery to Ufa 11 days. I will order more from this seller now.

LZ7********CN not received in 213 days

I made a mistake, I wrote the wrong postal code, instead of 143414 it should be sent to 143443, thanks Alexey

LA0********CN received in 41 days

The parcel arrived intact and it pleases. From China to Belarus it reached quickly, but along Belarus it crawled like a turtle.

LL0********CN received in 13 days

Not a speed record, but rather quickly delivered: 12 days, not counting registration and delivery to the office. The box in the parcel came pretty wrinkled, but the goods are intact, and I'm not the first to receive this product in this condition. But I am very pleased: from China to the Urals, it's very fast, and I don't care about the integrity of the packaging: it's calculated, the goods will not suffer, and this is a gift for myself. :-)

LM8********CN received in 12 days

Order No.: 100160545766504 Order Time: 10:44 Mar. 28 2019. The seller sent the goods quickly, the track was tracked well all the way. I received the parcel on April 11 in Nikopol (Dnepropetrovsk region) at the Ukrainian Post office. The product was well packed, the charger for the smartphone (two units) was not damaged - five stars to the seller!

LQ0********CN received in 21 days

For parcels from the Middle Kingdom - a good delivery speed, ran to Perm in three weeks. If not for the Traditional Black Hole on the Russian-Chinese border, where all shipments disappear from the radar and make you worry, it would be wonderful. My parcel was invisible for 13 days, apparently languishing somewhere in a customs warehouse. All other movements were tracked perfectly. Thank you.

LM9********CN received in 19 days

Tracked all the way, arrived in 19 days. Not damaged, not wrinkled, although the wrapper is ordinary cellophane.

LM9********CN received in 27 days

Longer than usual (27 days China - Rostov region). Everything else is fine: no damage, detailed tracking.

LL0********CN received in 14 days

It seems to work, it seems - while they were delivering something inside it fell off and now it hangs freely inside the case

11 days! A new record for parcel delivery from China has been set. I have never seen such lightning speed. Keep it up!

LL0********CN received in 16 days

Received in two and a half weeks. The packaging is not damaged. Tracked to customs, then disappeared.

LL0********CN received in 11 days

The parcel reached Ulan-Ude in 11 days. Tracked to the place. Received in the mail. The packaging is not damaged.

LL0********CN received in 14 days

The parcel was on the way for 14 days, received in St. Petersburg on April 9th. Packing is safe. Sneakers were packed in a bag and not in a box. It was easy to track the entire route of the parcel - thanks to the service Where the Parcel !!! Sergei

"My Parcel" tracks not only the postal, but also the leading courier services of the PRC. Whoever delivers, with our help, you can easily find out the location of the shipment.

China Postal Services

• China Post (China Post) is the postal operator of the PRC, delivering domestic and international shipments. The national company has 200 sorting centers located in all provinces of the country. Large terminals are located in Shanghai and Beijing. They are equipped with equipment that allows you to automate work processes, so sending international parcels across sorting centers these cities does not take long.
• EMS China Post (EMS China Post) is a division of the national postal operator of China. The company provides express delivery services for shipments in China and beyond. On average, the delivery time for orders to Russia using this operator is 10-15 days, which is 3-4 times faster compared to China Post. However, the cost of express delivery services is higher.

China Courier Services

• FeDex - international transport company shipping goods from China. Important advantage courier service is that it takes care of all the formalities associated with customs clearance departures. And the downside is that FeDex specializes in the transportation of large consignments. This increases the delivery time, as you have to wait until the complex shipment is formed.
• TNT Express is a Chinese transport company that provides express delivery to Russia, the CIS countries, and Europe. The best option for the delivery of large consignments, since in this case the service is relatively inexpensive (often cheaper than EMS shipments). But TNT Express also has a drawback - a low threshold for duty-free import. In practice, this means that even for an inexpensive product, you will have to pay customs duties.

We have not listed all courier and postal services in China. Their number is so great that it is impossible to do it within one section. Therefore, if you did not find the company delivering your order in this list, do not be upset. Enter the track number in the form on the My Parcel website - we will almost certainly help you find out where the shipment is.