Sdek tracking by track number. sdek tracking

The express delivery company was founded in 2000 in Novosibirsk as Courier service for the transportation of orders from the online store Korzina.ru and was called the Express Courier Delivery Service, which later became the abbreviation SDEK. Later, the company began to develop independently, providing high-speed delivery services in Siberia and the Far East.

Rapidly developing, a year later it was decided to expand the geography of delivery, as a result of which the first regional office was opened in Moscow, which made it possible to significantly increase the number of delivery directions. Subsequently, every year the company opened more and more of its representative offices in the cities of Russia and beyond.

In 2012, the company opened the first foreign representative office in Kazakhstan, in the city of Alma-Ata. A few years later, representative offices were opened in China and Belarus. At the moment, the company's offices are also located in Kyrgyzstan, Uzbekistan, Czech Republic, Lithuania, Armenia, USA, South Korea, Turkey and the UAE.

Tracking a parcel from SDEK

Depending on the type of shipment, the method of tracking the parcel will also be slightly different. But in any case, the track number is used for this, entered on the official website of the carrier or in the tracker for tracking the package.

Shipments across Russia can be immediately tracked on the website of the courier service. International shipments can be delivered only by this carrier, or in cooperation with other delivery services, as is often the case with shipments from Aliexpress. In this case, delivery by the CDEK service is carried out only after the shipment is transferred to this service in Russia. Before the parcel arrives in the Russian Federation, the shipment should be tracked on the website of the delivery company in the sending country.

You can track the parcel delivered by the CDEK service by the track number, or tracking number, on the official website of the company. To do this, on the main page of the site, a tracking number is entered in a special window, and the search for information starts.

Sometimes some ask if you can use your initials or phone number to track or specify the tracking of a package. The use of the last name or first name is not used to track packages. Tracking by phone number is used only by large logistics companies for shipments within the country, and even then not so often, for international shipments this method is not suitable. CDEK uses only the track number, or invoice number, to track shipments.

You can also use our service to track the package. The tracker will receive all available information about your shipment, delivered within the country or from abroad. Even if the parcel is delivered by several courier services, the service will automatically determine and provide information about the progress of the shipment.

Types of services provided by CDEK

CDEK offers its customers various ways of delivering goods and parcels, depending on the wishes for the urgency and cost of the shipment. At the same time, most services support the choice of a specific delivery scheme, depending on the wishes for the price and the importance of delivery. So the sender can choose the following forms of delivery:

Door-door- the courier picks up the shipment from the sender and delivers it to the recipient;
warehouse door- the courier picks up the shipment from the sender and delivers it to the point of issue;
warehouse door- the sender independently delivers the shipment to the company's office, then the courier delivers the parcel to the recipient;
Warehouse-warehouse- the sender delivers the shipment to the company's office, the parcel is delivered to the point of issue, where the recipient independently collects.

Several types of delivery are also available, let's consider the most basic ones that an ordinary buyer may encounter when making an online purchase delivery.

Express delivery CDEK

Express delivery of shipments in Russia and Kazakhstan is delivered by Express Light (loads up to 29 kg.) and Express Heavyweights (shipments weighing from 30 kg. to 75 kg.). Delivery time ranges from 1-9 working days, depending on the remoteness of the destination. In the most remote regions, the parcel, in rare cases, can be delivered within 12 days.

Express delivery

This option can deliver extra-urgent documents or important shipments.

The Super-Express service delivers parcels weighing up to 30 kg. to a certain hour (before 9:00, 10:00, 12:00, 14:00, 16:00 or 18:00).

Blitz-Express is designed to deliver extremely important documents within the same city or region. The weight of the package of documents should not exceed 5 kg, and delivery is carried out by a prearranged time.

Both Super-Express and Blitz-Express are subject to the same restrictions and explanations for delivery. So urgent delivery can be carried out only within the administrative boundaries of cities. For Moscow - within the Moscow Ring Road, and for St. Petersburg - within the Ring Road.

It may also be helpful for senders to know that this shipping service supports returns or partial refunds for delayed delivery. If the delay is less than one hour, the difference with the tariff for the Express Light service will be refunded, if the delivery was made after the agreed time by one hour or more, the entire cost of delivery will be refunded.

international delivery

CDEK provides international express delivery of documents and various cargoes to more than 200 countries around the world. This includes both private shipments individuals, and delivery of shipments various companies and online stores.

Documentation to be sent should not exceed 1.5 kg, the allowable maximum size is A4 format.

Delivery from online stores can be carried out in two ways, depending on the one chosen by the seller. In the first case, the delivery is carried out entirely by the CDEK company, delivering the shipment to the door or to the point of issue. In the second case, delivery is carried out jointly with another courier service. The parcel is handed over to the postal / courier service in the country of origin and delivered to yes customs post in Russia. Next, the shipment is transferred to CDEK, the parcel is assigned a track number of the company and then delivered to the recipient.

Individuals are allowed to import duty-free items up to 500 euros or weighing up to 31 kg for one month. In addition, you should be aware that when delivering a parcel to customs post you can receive an SMS message about the need to provide your passport data and TIN.

Economy Shipping

More economical delivery compared to other types of express delivery due to the fact that delivery is carried out by rail and road transport to the point of issue at the destination. Thus, the cost of delivery is reduced, but the delivery time is increased, this must be taken into account.

“Parcel” - delivery without weighing and measurements

A convenient type of shipment for those who do not want to bother with weighing and measuring their shipment. It will also be convenient for sellers on Avito, Yulia and others. Russian sites. Customers are offered a set of packages of various sizes, the choice of which will determine the cost of the shipment.

This option offers the delivery of parcels in Russia to the point of issue located in 400 settlements, with the ability to track using the track number. In order to use this service, you only need to make sure that there is a pickup point in your city and destination. Pickup points are open from 10:00 to 20:00 weekdays and until 4:00 pm on Saturdays.

The delivery time of the "Parcel" depends again on the destination you have chosen. The company promises to deliver the shipment to the neighboring city on the next business day. The greater the distance between the points, the more time will naturally be required. For example, delivery from Moscow to St. Petersburg will take 2 days, from Moscow to Novosibirsk - 5-6 days, from Vladivostok to Irkutsk it will take 5-7 days.

There are three types of packaging to choose from: S, M and L. The size of the S format box is 20×19×13 and is suitable for items weighing up to 2 kg. M format box dimensions - 30×25×17, allowable weight - 5 kg. Box L - 31×26×38 and weighing up to 12 kg.

Shipping costs can be calculated on the official CDEK website using a calculator. It will depend on the size of the box and the distance of departure. For example, let's take delivery from Novosibirsk to Irkutsk. Estimated delivery time is 3-4 business days. Further on the cost depending on the size:

Box S - 400 rubles;
Box M - 600 rubles;
Box L - 1050 rubles.

It should also be noted that in the event that the recipient pays for the delivery, and neither party has an agreement on the provision of services, + 20% is added to the original amount.

The need to provide passport data

According to shipping requirements international cargo customs representatives must provide passport data and TIN of the recipient. When delivering a parcel from abroad, such responsibilities are assumed by transport company. The national postal service may not provide such data, so the Russian Post does not request this information. When delivered by a courier service, a request often comes to provide the recipient's passport data.

You can refuse to provide personal data, but in this case, the parcel will simply not be allowed into the country and it will be returned to the sender. The need to provide passport data and TIN Federal tax service explains the presence of a duty-free threshold and the requirements for accounting for the amount of imported items and the total weight. So within one calendar month a resident of Russia can import goods for personal use in an amount not exceeding 1,000 euros and with a total weight of not more than 30 kg. If this threshold is exceeded, customs duties will have to be paid.

Thus, the provision of passport data is not a whim of a particular delivery service, but a requirement of the Federal Tax Service. You can safely provide your data to the CDEK service, as they are used strictly for their intended purpose and are not available anywhere else. Moreover, you fill in almost the same data when making a purchase on the trading platform.

Upon receipt of the parcel at the customs point, CDEK can send you an SMS notification with a link to go and fill in passport data and TIN. In some cases, when filling out personal data in an online store, this information can be automatically transferred between resources.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.

If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If 5 days before the end of the protection period, the parcel is not delivered to your post office, You have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

At the moment, the coronavirus is actively spreading in China and around the world, for this reason, air exchange is very limited and the delivery of parcels is slower than usual, but as of March 1, 2020, postal exchange with any of the countries has not been (completely) suspended.

Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:

• Treatment
• Awaiting shipment
• Sent to destination country
• Export / Export international mail
• Import / Import international mail

If the package has already been shipped and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package has not arrived within the time specified in the order details, extend the protection period or open a dispute.

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In this article, we will talk about the method of delivering parcels from Aliexpress through the CDEK courier service.

Is the delivery of CDEK parcels to Aliexpress tracked?

Delivery SDEK

Tracking of goods is available throughout the entire journey. IN Lately, the company has become especially popular, as smartphones, tablets and other electronics are sent through it. In addition, since the service is a courier, little things are sent through it very rarely.

First of all, the company is positioned precisely as a courier with home delivery.

How to track a parcel from Aliexpress sent via CDEK?

Before you know how to track an item shipped via CDEK, it is worth understanding how companies look like. There are currently two formats:

• ETSSD1000808985YQ
• YDACK5000035364YQ

As you can see, these numbers have nothing to do with international numbers in the international format, and therefore you can’t track them on the Russian Post website. But it can be done on the official website CDEK .

• On the main page select

• Next, on a new page, you will be asked to enter the invoice number. In this case, provided , such is

• Paste it into the appropriate line and select "Track"
• After that, you will see something like this:

CDEK statuses

How and how much is the parcel from China with Aliexpress with the company SDEK?

In addition to tracking, each buyer is also interested in the speed of cargo delivery. Approximately it is 15-25 days. Please note that this period starts from the moment of actual shipment, and not from the moment you receive the tracking number. As a rule, reliable sellers do this 2-3 days after the payment of the order.

How does CDEK deliver parcels to the regions?

Sending parcels sdek

In the country, parcels are delivered to special pickup points, from where you can pick up your order. Or you can wait a bit and the courier will contact you to clarify the place of delivery of the parcel.

If you cannot pick up the parcel on your own, you can ask a relative about it, but just in case, he should have a photocopy of your passport with him. She may not be asked, but anything can happen, so it's better to play it safe.

In conclusion, it should be said that, as a rule, tracking and delivery of parcels through CDEK poses no particular difficulty. In any case, when the goods are registered in the warehouse, you will receive an SMS notification.

About other parcel shipping methods with Aliexpress you can find out by clicking on the corresponding name below.

186***84 received in 8 days

Arrived very well packaged - no damage. Polite staff. Sochi. Thank you SDEC!!!

115*****38 received in 51 days

51 days from the moment they gave the track and 60 from the moment of purchase. And this is with delivery by sdek. In fact, CDEK is not to blame. Banggood did not send the goods and did not intend to, until I opened a dispute on PayPal, after the dispute they sent it within a day and for another four, I had a claim to the CDEK for what they had with the delivery agreement. Twice they called and just hung up, and then sent an SMS that they didn’t get through and offered to set the delivery time on the site, and when I tried to do this, they showed an error that you couldn’t change the delivery location, although I tried to leave it as prescribed. It was possible to set the delivery time only through the form feedback with the bot, everything worked fine there (I’m writing all this so that other CDEK customers know that if it doesn’t work out to set the time and place of delivery through the form, then you can try through the bot).

116*****01 received in 4 days

Well done SDEC! This time they worked very well and very quickly! Ordered on March 6, received on March 11 from Moscow to Novosibirsk despite holidays. Super! Although the store warned that delivery could take 10 days. Sdek, you saved me 5 days of repairs. Thanks!

CT7********CN received in 18 days

Parcel received but not working. opened a dispute, provided a video to the seller that does not work, he agreed to resend. I threw off the track number, but 91 days have passed, there is no parcel, and it is not tracked by any service. Opened a dispute to get my money back.

116*****66 received in 11 days

Hello! Got the package! All three items I ordered fit perfectly. Goods match the description. I am very pleased. The service staff is to be commended. I will order more!

115*****02 received in 10 days

Hello!!! Thank you very much!!! Everything is fine! The parcel arrived even earlier! Everything is good and easy to track! Good luck and success to you!!!

115*****56 not received in 57 days

Arrived in my city, but they never delivered it to my home. As I understand it, the courier was supposed to bring her, but because of the small parcel, they didn’t go from the city to the region, but how can I send mail? It is a pity that I was nearby but did not reach.

116*****11 received in 4 days

CDEK TC first announced the price of delivery of the "package" of the smallest one at 350 kopecks rubles, and upon arrival I was already ripped off 361 rubles, saying that while my package was on the way, the cost must have risen! ((

116*****45 received in 5 days

The parcel arrived very quickly. This is my second time using this company. And she did not disappoint. The parcel is carefully packed. It's nice to take it in hand. Polite managers at the point of issue. Super fast delivery. Thanks to the world of embroidery that you can now use SDEK. Convenient pickup points.

116*****14 received in 6 days

The parcel arrived quickly 02/29/20 sent from Moscow 03/05/20 came to Komsomolsk on the Amur. The courier was polite, called, the parcel was delivered whole, I was satisfied with the company, I recommend it.

116*****68 received in 6 days

The courier called in advance and clarified whether the address had changed. After he announced the time period in which he will be able to deliver the package. Brought the parcel quickly. The parcel is not crumpled. Everything is in the best possible way. Thanks.

115*****24 received in 46 days

Quality product, quickly processed and shipped, well packaged, the packaging is not broken and the product was not damaged. Everything works. Thank you very much, I'm satisfied.

116*****78 received in 5 days

The parcel was received very quickly, in 5 days. She followed through. Notification was sent to email. mail and sms. The packaging is not damaged, my threads arrived safe and sound. Thanks for the clear work.

115*****16 not received in 51 days

30 January 00:00 Unsuccessful delivery attempt Saransk 30 January 00:00 Parcel is being prepared for delivery Saransk 10 January 00:00 On the way - Arrived at the waypoint Saransk 10 January 00:00 On the way - Left the waypoint Moscow WORK.

115*****75 received in 50 days

What an unpleasant office SDEK! I have a delivery address BEFORE DEMAND!!! And they make me go to them, and they don’t even send a notification that the package has arrived to them.

SDK************YQ received in 49 days

The parcel was delivered in 49 days. Packed well. Tracking was carried out constantly. The product matches the description on the site, the quality is good. This fixture, compared to the earlier version, has an improved attachment point for the rod with bars to the rack and it is possible to fix 4 bars at once, which reduces the sharpening time. I also ordered a device for fixing a knife with a rotation around the axis (see photo), which will further reduce the sharpening time. The seller is attentive and sociable. I am very satisfied with the purchase, I recommend it for purchase. The seller and product are rated 5 stars. Thanks to the seller for a quality product, good luck and success in business!

116*****05 received in 4 days

I ordered a fitness bracelet through aliexpress. The watch was delivered on the fifth day by courier to the door. Everything came safe and sound. I installed the watch, everything works.

AS8********CN not received in 72 days

I was really looking forward to this post. It seems to be somewhere in Khimki, but it never reached me. I don't know the reasons. Upset. And now the second package has hung, while I hope - before the end of the delivery period.

115*****75 received in 46 days

The seller sent everything quickly, the parcel arrived in three weeks, but it was not there, the CDEK company refused to issue it. SDEK highly do not recommend the cloudy office, everything is tracked through the mail and it comes quickly. In general, after a month and a half, they called from SDEK to pick up the parcel, since the free storage period is ending, but what about the restrictions ?! At the same time, he visited the issuing point three times, and the restriction was still imposed, and what kind of restriction without explanation, supposedly one of the chain of senders from Moscow has a debt. In general, it's annoying, use the post of Russia, how unfortunate it is!

115*****99 received in 86 days

Parcel received thanks to SDEK after 86 days. The parcel went from Moscow to Kamchatka for a month. In Petropavlovsk-Kamchatsky, the parcel went for 11 days. The only conclusion I have is the company SDEK does not want to work. I do not recommend anyone to deal with them.

115*****14 received in 3 days

paid for fast delivery 960 rubles, tracking number 1157571014, the parcel went for 3 days instead of the prescribed 24 hours, after a call from SDEK, they said that they took control of the claim, a person responsible for resolving the situation and paying compensation would be appointed, in the end nothing happened, the services of this company ceased to use.

116*****84 received in 5 days

Many thanks to the service SDEK Logistics Solutions!!! I did not even expect that it would come so quickly, the package was safe and sound, not damaged anywhere, delivered as stated - to the door! Again thank you very much!!!

116*****18 received in 6 days

Paid for 2 business days delivery. After 3 working days I called and found out that my parcel was still in Domodedovo in distribution center. They promised to sort it out and call back in 3 hours. Of course they didn't call back. As a result, the parcel arrived only after 6 days, and for some reason, with delivery to the pickup point, and not by courier.

116*****43 received in 5 days

The parcel arrived safe and sound. The track was tracked all the way. Thanks to the sender and the Russian Post for the excellent service.

115*****01 not received in 27 days

The delivery service takes time and does not give the parcel! lie about the arrival of the courier! want to make money on the storage of the parcel!

116*****48 received in 4 days

Safe and sound. The courier called. Since I was on the road all day, I stopped by for the parcel myself. Released within 2 minutes.

116*****35 received in 3 days

Everything is unexpected, easy and simple. Delivered from Moscow CAO to Tyumen in 3 days. Was very satisfied with the service.

115*****42 not received in 28 days

For almost a month it is not known where the parcel is, according to hotline calling is not possible. I would really like to know if I still have a chance to get it?

AS9********CN received in 23 days

Came from China to Arkhangelsk in 23 days. Everything is in good condition. Tracked throughout the journey.

115*****83 received in 24 days

Excellent parcel delivery service, fast and high-quality delivery from both our and foreign stores, the parcels arrive without damage and are delivered on time, I am very pleased with the work of the CDEK company. .

115*****44 received in 6 days

At first it was not clear how to pay for the order, but when the manager contacted me, he explained everything. Everything I ordered was well packaged. The quality of things is good. I ordered a dress, a top, towels and, most importantly, a wallet. I really liked the purse, only something is a little dirty. Doesn't wipe off with a simple cloth. In general, everything suited. I can recommend the store.

116*****13 received in 5 days

Very satisfied with this delivery service. Thank you! The only thing that upset me this time was that the parcel came in soft packaging, but I think it depended on the seller. And CDEK, super service and I really want to answer the courier Alexander, wonderful person!

116*****87 received in 5 days

Fast delivery. Everything is as in the product description, I did not check the performance, at first glance the quality is good. The seller is 5+ and I recommend

116*****65 received in 6 days

Delivery by sdek is fast, well packed, the parcel is not damaged. But the logistics of SDEK is lame. The parcel arrived quickly, but it was not easy to receive it in the destination city. They contacted me at VK and offered to deliver it home, gave the address, but it turned out that they changed their minds about delivering to my home (they decided that it was far away), forgetting to notify me about the change in the delivery address, and sent me to the most inconvenient office for me. After the call, they sent it to another, closer, sent a message that the parcel can be received at the right address. But she wasn't there! The message was sent, but the parcel is still in the forwarding point! As a result, I had to go to the SDEK office twice, instead of paying for delivery by courier.

115*****56 received in 4 days

The package was delivered quickly. I have been using this delivery company for a long time and have not had any complaints yet. Thank you for the quality and fast delivery.

116*****24 received in 5 days

The parcel went by CDEK from Orel to Khimki, Moscow region. It was tracked from the first day. It arrived in 5 days. I came a little to the wrong address (to another CDEK branch), but I found it quickly. I was informed about the arrival of the parcel both by mail, and in the "Where is the parcel" application, and on VKontakte. In short, it was simply impossible not to receive the parcel. Thanks to the considerate application and CDEK service.

AZ9********CN received in 25 days

Hello. Parcel received. Delivery time is satisfactory. The service was constantly aware of the location of the parcel. Yes, it is surprising that such clarity in work. The battery works steadily. There are no complaints about your service or the seller. I wish you the same quality in your work in the future.. I was late with the answer due to personal circumstances.

116*****00 received in 8 days

From Moscow to Ust-Kamenogorsk for a week + a day in the city. Delivered by courier personally to the hands. I am completely satisfied with this service!

AS9********CN received in 42 days

Parcel received! Packed perfectly! Everything has been perfectly preserved! One negative - The parcel went for a long 42 days, although it was promised for 25 days!

116*****05 received in 11 days

As always, everything is very difficult with CDEK. First, delivery to the working address (indicated in the order) was scheduled for a day off. The autoinformer on the phone mockingly offered to change the delivery date. Options: morning, evening, all day. But only Saturday. An attempt to get through to the operator ended with a broken connection to the "song" YOUR CALL IS VERY IMPORTANT FOR US. Through the site somehow managed to be transferred to Monday until 12:00. Standard for SDEK, the courier arrived 5 hours later and I ended up at the address quite by accident. THANK YOU BLIN! Bearing in mind that these friends mark undelivered packages as "recipient's refusal" - this is not Express delivery, and the "game" - catch the courier and your money

115*****77 not received in 24 days

Ordered a personalized gift for a child New Year, the company sent it to me already on December 18 with the condition of delivery on December 24 through the company [link] But this company for the delivery of orders is terrible, there are simply no words, delivery was waiting for 24 did not come reported due to problems with the blockage of parcels added 2 more days of waiting - alas not they brought it, and then a divorce begins due to the new year, the manager never got in touch, the Cool center has only one answer, but what do you want New Year in the yard we don’t have time and hang up and then it’s funny 27 I call, I start asking about the package, they say they don’t know why it wasn’t delivered, the operator assured that everything would be cleared up, don’t worry, they will call you back 28 no one called back, 29 I’m calling the operator with surprise to find out that I got through to them at all and answers that most likely my package is lost and she will make a request to search for it , further guarantees that on December 30 at 10 am the manager will contact me, but at 10 am the manager did not even deign to call back, I call myself in response to surprise that they hear about my problem for the first time, and started again and breed with the fact that the New Year, the blockage of warehouses, but they still can’t find my parcel, to my request to tell me where it is so that I can go and pick it up myself - I received an answer at some warehouse, but they couldn’t answer which one exactly. As a result, they promised it find and deliver after January 9 - when I no longer need it! (It was found on January 12 and delivered already on January 13, of course, at that time I no longer need it, the holidays have passed) PS: But the company got out by asking me to write a refusal so as not to bathe with the search and delivery, and the sender to keep the forwarding, as a result, the delivery was not made due to the refusal of the customer, and for senders you become blacklisted as an unreliable buyer - loss of trust !!! Draw your own conclusions, but in the future, before ordering, I will be interested in which companies are used for delivery! But delivery in Moscow in 20 days and then it is not known when this is overkill of course !!! Draw your own conclusions, but for me this company is on the black list !!!

AS8********CN received in 37 days

I've received the parcel. For some time it was not tracked, then it appeared. The box came intact, not wrinkled. Inside everything is whole and already working. China Shipping EMS ePacket and SDEK - thank you all.

In the field of postal services, after the Russian Post, the second most common and geographical coverage area is the courier service CDEK, which delivers items and goods throughout Russia, including from abroad.

For most users, the CDEK website is familiar with the delivery of parcels from Chinese stores And .

Delivery SDEK

Delivery of CDEK from China is possible only on the territory of the Russian Federation, and until the moment of the mandatory customs clearance procedure, the parcels are in the hands of Chinese carriers - partners of CDEK. Thus, prior to the transfer of shipments to the CDEK service, parcels can be tracked by the track numbers of their Chinese carrier partners. However, by this number, CDEK tracking of orders is possible until the very end, until the moment of delivery.

How to track your CDEK order

These track codes consist of five letters in front, ten numbers and end with YQ.

Examples of CDEK tracking number:

• ZESZE---YQ (ZESZE1234567890YQ)
• DLLEM---YQ (DLLEM1234567890YQ)

After the delivery of the CDEK parcels, the parcel number is assigned according to the invoice and tracked on the website cdek.ru

The CDEK invoice number is usually ten-digit, but there are also eight-digit track numbers.

How does CDEK delivery work?

In October 2017, there were frequent complaints about the delay in delivery sdek parcels from China. A representative of the CDEK company explains this by the new scheme for receiving parcels from China. Now all parcels are first sent centrally to Moscow, and then distributed to their destinations. In China, parcels are delivered to the border city of Suifenhe with Russia by land transport or through the port of Humen (Beijiafengsini), where they already pass customs control. From Moscow, shipments are sent to other cities.

Since the CDEK service is a courier service, delivery is carried out to the recipient's door. The CDEK courier delivers parcels from 10 am to 6 pm, after calling the phone number indicated in the order and agreeing on the delivery time. In almost all cities of Russia there are offices and points for issuing orders, the addresses and telephone numbers of SDEK are on the website cdek.ru, you can track orders here.

Also, SDEK tracking by both Chinese track numbers and invoice number works fine on the parcel tracker.