How to find out where the parcel is from ali. How to track a product from Aliexpress: how to track orders from Aliexpress

Approximately every 4 out of 5 international parcels sent by sellers of Chinese online stores. The lion's share among them belongs to AliExpress sellers. The largest audience of buyers falls on the CIS countries.

At the same time, the most purchased goods on Aliexpress are: electrical engineering, footwear and clothing, household goods, construction and highly specialized goods. Ultimately low prices, the widest range and daily "hot" offers are the main factors in the demand for the service of international delivery of goods from AliExpress to Europe.

Aliexpress parcel tracking

To fulfill Tracking a parcel from Aliexpress by track number you can use the search form below. The service will determine the path postal item, as well as the date and place where it was located when it was last registered in the carrier's system.

Immediately after purchasing the goods on Aliexpress, the buyer receives from the seller a unique track number consisting of 13 characters: the first two are random Latin characters, then 9 digits, and at the end is the two-letter code of the sending country (CN - China).

We offer you convenient tracking parcels from Aliexpress by tracking number in Russian language through our website. To do this, follow a few simple steps:

1. Go to AliExpress.com.
2. Open the "My Orders" section, select an order to track and click "Details".
3. This page contains the details of your order. Copy the track number (postal ID) and paste it into our tracking form. Click "Track", and in a few seconds information about the status and current geographical location of your parcel will appear on the screen.

If you received a different mail identifier than the above standard, then, most likely, tracking parcels from Aliexpress by track number possible only until the moment the goods cross the border of the sender's country.

information about delivery

In 2017, AliExpress set restrictions on free shipping for some CIS countries - Ukraine, Belarus and Russia, the reason for which was a sharp increase in the number of cases of non-receipt of shipments. For this reason, sellers Chinese online store undertake to send goods worth more than $ 2 with track numbers, with which buyers can perform aliexpress package tracking on the different stages their movements. While crossing the goods of the main points of postal exchange, the tracking information is regularly updated with new points with the current geographical location of the shipment.

However, the vast majority of commodity items continue to be sent free of charge, having the characteristic “free shipping” label (shipping price is included in the purchase price).

In addition to state postal services, including EMS (Express Mail Service - Express delivery to the door) international transportation various commercial courier services are handled, using both surface transport and airmail.

The most popular and popular delivery methods are the following:

• China Post Ordinary Small Packet;
• Aliexpress Shipping;
• Hongkong post air mail;
• Swiss post.

More expensive and well-known: the German company DHL, American UPS and FedEx.

Shelf life of parcels with Aliexpress

The duration of storage of parcels from AliExpress depends on the working conditions of the transport or postal company. You can read more about this on the official website of a particular logistics operator.

The Russian Post, for example, has declared the standard shelf life of a parcel from the moment it arrives is 30 days. Parcels are also stored at UkrPoshta for up to 30 days, but this period can be extended up to 60 days for a small fee. During the first 5 business days, storage is free of charge. In turn, at BelPost, parcels are stored free of charge for 7 days.

Every day, aliexpress users make a lot of purchases. Prepayment on the aliexpress website is one hundred percent, therefore, each buyer needs to be confident in his purchase. It is very convenient to know where the goods you ordered are now, in which city, how much is left to wait for it. All this information is important for buyers, not only to be calm about the goods they ordered, but also in order to ask the seller to extend the protection of the buyer at the time. Or, for example, if the buyer sees that his order is going to a different address, he will be able to issue a refusal for the goods he ordered in time, thereby returning his money back. This happens, very often, if the purchase costs less than ten dollars, it is simply not profitable for the seller to buy a track code, so he gives someone else. On the one hand, there is nothing to worry about, if your purchase arrives earlier, you will receive it. In such cases, good sellers often extend your protection on their own or at your request. But, if something does not suit you, and you simply do not want to take risks, you can easily open a dispute and refuse your order.

For such cases, there is a special international service with which you can track the parcel abroad, for example in China, it actively interacts with the aliexpress website. Also, after the goods you ordered pass customs, it can already be tracked on the service. postal service, for example, Russian Post.

Many users of the site often ask questions, for example, how does such a service work and how to use it? In order to be sure that the products you ordered will arrive on time, you need to periodically check its location. About all this, you need to tell in order.

Firstly, where can I find the track code for my parcel, with which you can find out its location, and how to use it?

It is important to know that you can find out the location of an order made on the aliexpress website only six days after it was sent by the seller.

First, you should go to the Aliexpress website and go through authorization. Then go to Personal Area"My Aliexpress", where in the "my orders" section, select the product that you ordered and want to track. Near this product there is an inscription "more", here you can see detailed information about your order, as well as to find out its status, for example, “waiting for delivery” or “awaiting for shipment”. If you see that the order is in the “waiting for delivery” status, this means that it has been sent, you need to wait 6 days and then start tracking.

A parcel from China takes more than a month if it's free shipping. If the delivery is paid, then it comes twice as fast. It is important to periodically monitor it in order to know in which direction it is moving. In order to do this, you need to go to the aliexpress website and go to your personal account "My aliexpress", then you need to go to the "my orders" section near desired product, click "details", and "check tracking".

After these steps, all information about it will appear next to the product, as well as a track code and a link with the mail address or courier service through which the seller sent the product. Be careful, the track code is a code that consists of 13-14 characters, at the beginning, it has two or three letters of the Latin alphabet, then 9 numbers, and at the end two more letters of the Latin alphabet. When you check, be careful to enter the characters correctly, or better just copy them on the aliexpress website.

Another way to see the desired track number is to check your email. Usually, when a buyer places an order on the aliexpress website, a letter is sent to the user's email address within three days. It reports the status of the order, the track code, your address and all personal data are also indicated there. If suddenly the letter did not arrive, the track code can be viewed in your personal account, in the usual way.

On the aliexpress website, there is also the necessary information, with the help of which you can find out where your order is located, this information is updated every 5-10 days. But sometimes it happens that a failure occurs in the system, so it is recommended to check its location yourself on the website of the postal service through which it was sent.

How to track the location of a parcel with goods

Secondly, where and how can I find out information about the order and track it?

After you have received the track code, you need to check the location of your order, if it is still abroad, for example, in China, and the delivery was free, then you need to track it on these sites: http://www.17track. net/en

A special website in Russia, where you can also track your order abroad and find out the information of all your postal items http://checktrack.ru

When the parcel leaves the borders of China, passes customs, it will end up on the territory of Russia, in which case it must be tracked using the Russian Post website: https://www.pochta.ru/tracking. To do this, you need to enter the track code and click track.

If the delivery is paid, you can track it, if it has not yet left the borders of China, using the international site:

http://www.ems.com.cn/english.html. Then, when she is in Russia, she can be tracked on a special website http://www.emspost.ru.

If you used a courier service, you need to go to the website of this service and track the location of your order there. There will also be all the information of postal items.

If you ordered several parcels on the aliexpress website, then you should enter in the search box only the track code of one, since each parcel is assigned its own track code.

What to do when the package cannot be tracked?

If suddenly the track code is not readable, that is, it is impossible to track the package, first you need to check if you entered all the numbers correctly or wait 10 days from the date your order was sent by the seller, and then try again to track its location again. Since sometimes the seller needs up to 10 days to send the order. If, within 10 days, the parcel is still impossible to track, you should write to the seller and find out in more detail. You must write in English if you do not speak English language, you can use a special online translator on the aliexpress website. Also, if you know Chinese, you can communicate in Chinese. In any case, you need to know the details about the status of your package. Never let everything take its course if you do not want to lose money. Since sometimes, scammers or unscrupulous sellers come across on the aliexpress website, who may not send the parcel at all or send you a fake track number. In this case, if you do not open a dispute on time, you can simply lose money. The dispute must be opened until the end of the protection of the buyer.

Very often, buyers indicate their address incorrectly or write an erroneous index, this is completely the fault and carelessness of the buyer. Therefore, always be very careful. If you entered the address correctly, but made a mistake with the index, there is nothing to worry about, your purchase will still come to you, but you will only have to wait longer. Since due to an incorrect index, it should be delayed until the postal workers themselves indicate the correct index of your city, which is indicated in the address.

Keeping track of the location of the parcel is also necessary so that if it is detained at customs, you can ask the seller to extend the buyer’s protection period or refuse it altogether, and return your money back through an open dispute.

In any case, if there are any problems with the order or shipment, it is better to immediately refuse it and open a dispute before it crosses the borders of customs, in which case you can return your money safe and sound. In this case, you do not need to indicate any photo or video evidence, you must indicate your track code number. After some time, the site administration will return your money.

It is possible to track the parcel only by the parcel departure number, when as the order number it is used only by the Aliexpress platform itself and does not take part in tracking. However, the seller, when preparing the order, notifies the delivery service, and it already assigns a tracking number to the parcel.

With the help of this track code, you can easily find out the location of the order by simply entering the number in and clicking the "Track Parcel" button.

How to track a parcel from Aliexpress by tracking number.

You can track the location of your order with trading platform by the track number, which will be displayed in the details of the order immediately after the status changes to "Sent".

To track a parcel to Russia, you just need to enter the track number in and confirm the action, after which information about the movement of your parcel from Aliexpress will be available to you

Please note that Aliexpress order number and tracking number are different numbers. Aliexpress order numbers are like 569483907895060, 40782650915480, 46787207286731 while tracking numbers are like YT72760621444007800, ZH248944520TK, RY505557973CN.

Tracking postal items with Aliexpress.

Aliexpress shipments can be divided into traceable and, accordingly, untraceable. Items with a low price are usually sent as the second option, because the shipping cost is often a significant part of the cost of the product itself, and sellers are looking for a way to save much more.

Shipments that are not tracked usually go inside China by local logistics companies and then delivered by China Post, which transports them by plane to the countries of the addressee. The parcel is well tracked in China, but when exported, it stops being tracked.

Tracked shipments, on the other hand, are registered at every stage, and their movement can be observed from departure to the post office until they arrive at your branch.

How to track an order from Aliexpress.

To track an Aliexpress package in Russian, follow these steps:

Sometimes waiting for a package can get on your nerves, and then the question arises: when to wait for delivery and how long will the package go from Aliexpress? Reflections lead to a presumptive desire to know the exact time of delivery and roughly calculate the days of waiting.

how many package is coming with Aliexpress?

• China Post is a company that provides 80% of all shipments from China. Due to the high load, waiting for the parcel may be delayed. The parcel arrives in 30 days in 70% of cases.
• Hong Kong, Switzerland, Sweden and Singapore Post(and similar ones) - this method is much faster and least loaded. If you live in Moscow or St. Petersburg, then the approximate time is 15-20 days. Here, the arrival of a parcel in 30 days rises to 90% of cases.
• Posti Finland- The parcel is delivered by Finnish Post in just 2-3 weeks, rarely exceeding the deadline by more than 25 days. Delivery maximum - 35 days.
• ePacket- enough fast method delivery, the order arrives in two weeks, rarely 21 days.
• EMS- paid express delivery. By choosing it, you can be sure that in less than two weeks, the order will be in your hands.
• Eshun (Zes Express)- the slowest delivery method, since the parcel is transported by land, it arrives in more than a month.

When ordering any item from China, expect a month of waiting from the time the order was sent by the seller. Naturally, the parcel can arrive in two weeks, especially if valuable and expensive goods were sent, but cheaper, worth a few dollars, so you should not wait so soon. For low-value goods, the maximum lead time is 45 days +/- 15 days.

The desire to receive your item as soon as possible can be fulfilled by using the services of paid postal companies, then the time will be halved. Of course, in the case of a cheap purchase or unwillingness to pay an additional third or half of the price of the goods, then you can arm yourself with patience and choose China Air Post. It should be borne in mind that the wait can be delayed from three weeks to two months. It all depends on your preferences.

How much is the parcel from Aliexpress in Russia.

The timing of the arrival of the order directly depends on the type of departure, the delivery company, workload customs posts in China and Russia and the distance between you and major points in Moscow, Novosibirsk, St. Petersburg, Yekaterinburg.

Items that are registered, such as R..CN, L..CN arrive in about 20-25 days, simplified registered items such as ZA..LV, ZA..HK in 25-30 days.

• How long does it take for an Aliexpress parcel from China to Moscow? - Insofar as main city country is the most populous, it is natural that more people interested in such issues. According to our statistics, the parcel reaches the Moscow customs after 10-14 days, and then 4-5 days the parcel is delivered to the Moscow post office, that is, in general, from 14 to 19 days.
• How long does it take for a parcel from Aliexpress to St. Petersburg? - On average, L..CN shipments are delivered in 12-14 days. The minimum time was only 9 days from China to St. Petersburg, including customs checks and delivery to Postal office.
• How long does it take for a parcel from Aliexpress to Khabarovsk? - When sending a parcel through big cities in distant (like Khabarovsk) delivery stretches for 30-40 days.

The long wait for an order with Aliexpress in two to three months is most likely an exception due to the loss of the parcel at customs.

Tracking on our mail tracker, you will always know the estimated delivery time of Aliexpress.

How to find out when the parcel from Aliexpress will arrive?

To find out the approximate time for the arrival of the parcel, you must first track the order's departure number on our service. We, in turn, using statistics based on the delivery of parcels to your city, calculate the approximate time and date of delivery, calculating the average time it takes for the Russian customs to pass, how long the parcel takes after it has passed to your city, so often the result is close to reality.

Aliexpress Standard Shipping tracking

What is the Aliexpress Standard Shipping shipping method that orders are often shipped with? Until a certain time, all sellers themselves dealt with sending the parcel, which led to various difficulties and delays.

But with the introduction of Aliexpress Standard Shipping, Aliexpress took over some of the issues related to delivery. In order not to personally transfer the parcel to the post office, the seller brings it to the Aliexpress logistics hub.

Next, the parcel is sorted and the subsequent delivery of the parcel to Aliexpress thanks to major suppliers transport and postal services such as Swedish Post, Omniva-Estonian Post, Hong Kong Post, Finnish Post, SPSR, DHL and others. After your order has been shipped, the service that delivers your order will be listed in the order tracking details.

Shipping methods may also be called China Post Air Mail, Singapore Post, Swiss Post, China Post Ordinary Small Packet Plus, Posti Finland Economy, Hong Hong Post.

Aliexpress Standard Shipping tracking is possible on the Cainiao logistics platform from AliExpress, which integrates the tracking services of many transport companies that sellers send orders to.

Aliexpress Saver Shipping Russia Tracking

Aliexpress Saver Shipping is a shipping method developed by Aliexpress in cooperation with the Russian Post and the tracking numbers look like ZA..LV, ZA..HK. It was formed as a result of the adoption of the rule that sellers are required to issue a number that is tracked.

This delivery method in Russia has three statuses:

• Accepted at the post office
• Came to the place of delivery
• Received by recipient

Aliexpress Saver Shipping is carried out both on the Aliexpress website, in the details of tracking your order, and on services that can track the package (like ours, for example).

Cainiao from Aliexpress will help you track Aliexpress Saver Shipping to Russia.

Tracking a parcel from China Aliexpress

There is no easier way to track a package from China than with the help of our service: we carry out a thorough check of services, competent translation of tracking statuses into Russian, and at the same time calculate the delivery time.

This status indicates that the parcel is already in the sorting point and will soon appear at your post office. Keep track of its status "Arrived at the place of delivery" or "Awaiting the addressee."

The distribution center is not the end of the path for your package, so it is not yet available for collection. talking plain language, all parcels delivered to your city are first sent to one special postal center, from where they are then delivered to the offices, depending on the index value.

Where do parcels from Aliexpress go?

When ordering a product for the first time or using another service for this, you may have questions about the place of arrival of the package. So where does the order from Aliexpress come from?

Questions like these usually appear when shipping via SF Express, YunExpress, Winit and China Post Small Packet, because their track codes can neither be tracked nor found out the date of arrival of the parcel at the place of delivery.

Usually, parcels that are not tracked in Russia are delivered by the Russian State Post to your branch with the index that you entered when ordering.

In all other cases (with tracked and express parcels), you can track the place of arrival of the order at any time. Also, for express shipments, the courier will most likely contact you directly.

How long is a package with Aliexpress stored

The shelf life of a parcel with Aliexpress depends only on the company that delivers and ultimately stores the parcel until delivery. For example, according to the standard, the Russian Post has 30 days from the minute the parcel arrives. After the expiration, it is sent back to the addressee. At CDEK, the first two weeks of storage are free, from the 15th day paid storage begins.

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In this article we will talk about how to find out the track number of the parcel on the Aliexpress website. There is nothing difficult in this. But first, let's define what a track number is and what it is for.

Track number (or track code) - a unique identification number for your parcel, which is necessary for tracking it during international delivery. Represents an alphanumeric code of the form: CP271249340CN

Moreover, each delivery service has its own characteristic combinations of letters and numbers, by which you can determine the type of parcel, its weight, method of shipment, and much more. Read more about the structure and parcels of Aliexpress in one of the following articles.

But the main purpose of the track number is still .

Where can I find the track number of your parcel on Aliexpress?

In order to find out the track code of the order and subsequently track it, you need to go to your Aliexpress personal account, in the section "My orders"

IMPORTANT!!! The track number of the parcel appears only after it is sent by the seller. Therefore, you can find out the track code of your order and see where it is located only after your parcel goes on its long (or not so) journey.

Related video:

How to find out the track number on Aliexpress

The time for sending goods from each Aliexpress seller is individual, on average it is 2-5 days. Also, take into account the processing time of the payment.

In general, you need to wait until the inscription “Order shipped” appears in the “My orders” section opposite the product you purchased and two buttons “Check tracking” and “Confirm receipt of goods” appear.

In order to find out which delivery service sent our package and see its track number, we need to click on the button "Check Tracking"

This will take you to the tracking page for your order. Here you can see all the information about your order, open a dispute with the seller and, of course, find out the track number of your parcel, as well as the name of the transport company that delivers it. It looks like this:

IMPORTANT!!! Tracking information for your order will not appear until a couple of days after it has been shipped. Previously, the track number may simply not be tracked by any of the services, even on the website of the transport company itself. So don't panic ahead of time.

Read also:

Choice of the service that will carry out the delivery order, It's up to the buyer. When paying for purchases on Aliexpress, you must specify the company whose conditions are most suitable for the client. Free shipping by China Post and Aliexpress Standard Shipping.

After the seller has packed the purchased item, he brings it to the office of the transport company. Already here it is assigned a unique track number by which the customer can track it last place stay. The shipment number of a specific product is indicated on the user's page where the purchase was made.

How to track a parcel from Aliexpress by tracking number

Initially, the purchase has the first number - this is the order code. But it is not associated with the delivery service, it is impossible to track the movement of the parcel using it. The unique shipment number will only appear when salesman will notify the selected company about the preparation of the order for transportation to the country of the recipient.

With the help of the track you can, bought on aliexpress. Enter the code into the window on the site site, click "Track" - and after a couple of seconds a report will appear on the screen about where and when the parcel with the purchased item was last registered.

With the service, you can check orders sent by more than 300 transport companies peace. It's fast, convenient and accurate.

How to track an order from Aliexpress

The product receives a track number at the moment when its status changes from "Issued" to "Sent". The system automatically assigns a postal item code to it, through which the path to the addressee is tracked. For information on your purchase, you must:

How long is the package with Aliexpress or delivery time with Aliexpress

All users want to receive the purchased item as soon as possible. This is a normal desire, especially if she is delayed along the way. Then the question arises how to find out when the parcel from aliexpress will arrive? For each service, this is a different period, but with the help of our service you will see an approximate date when product will be in place at your post office. For example, China Post delivers orders within a month, while ePacket takes a maximum of 21 days. There are also paid express services, such as EMS, for which 14 days are enough for the customer to receive their departure.

The optimal delivery time is 30 days. Expensive purchases come faster, but cheap ones are slower. But the maximum allotted period for the journey from the seller on Aliexpress to the buyer is 45 days with a tolerance of +/- 15 days.

How much is the parcel from Aliexpress in Russia

The speed of arrival of the goods at the recipient's post office depends on the following factors:

With our service, you can tracking purchases on Aliexpress Saver Shipping in Russia. For residents of the capital, this is about two weeks, Khabarovsk or Vladivostok, this is already 40-45 days.

Where do parcels from Aliexpress go?

This question arises if the buyer has chosen free shipping, which does not show the details of the shipment, after it left the territory of China.

Attention! IfAliexpress package tracking impossible after crossing the border, it will be delivered to the address specified during registration by the Russian Post. The main indicator for this is the recipient's index. You will receive a notification only after the goods arrive at your post office.

In another situation, when you can get information about the movement of a purchase within Russia by the track number, it will be personally handed to you delivery service. In most cases, the courier calls the client and agrees on a meeting place for the delivery of the parcel.