home » Cash transactions » What does it mean the parcel is accepted by nk. Parcel status

What does it mean the parcel is accepted by nk. Parcel status

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcels becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.

If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point, or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

At the moment, in China and around the world, the coronavirus is actively spreading, for this reason, air exchange and delivery are severely limited. parcels are coming slower than usual, but as of March 1, 2020, mail exchanges with none of the countries are (completely) suspended.

Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:

Treatment
Awaiting shipment
Sent to destination country
Export / Export international mail
Import / Import international mail

If the package has already been shipped and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package has not arrived within the time specified in the order details, extend the protection period or open a dispute.

P.S. Do you have anything to add to this section? Write to support@site

You are on the site tracking mail "site" and are required to comply with the rules established by its Administration.

General rules of communication:

All participants of this resource are prohibited from:

Moderators and Administration

Moderators enforce the rules.
The moderator may edit or delete any user's post as he sees fit, without giving any reason.
The moderator may block or delete the Profile of a user who has violated these Rules without giving reasons.
The moderator can block the User Profile for trolling visitors, Moderators, Administrator.
These actions can be carried out by the Administration.
The Administrator and Moderators have the right to solve a certain problem at their own discretion, if it is not reflected in these rules.

Rate this article:

Hongkong Post or in other words the national post of Hong Kong as an organization was founded in 1841 and until 1860 was under the jurisdiction of the Royal Mail of Great Britain (Royal Mail). Over the years, the history of the postal service has undergone another important restructuring and after the accession of Hong Kong to the PRC has become an independent largest postal service.

At the moment, Hongkong Post is managed, but it is an independent organization with its own sorting shops and well-established logistics.

If you need to track a Hongkong SpeedPost shipment, please note that you won’t be able to track it through the same form, there is a tracker for tracking, and the track code looks like EE274154983HK.

In fact, Hongkong Post Air Mail tracking is not as informative as, for example, most often, after sending the order, you will see only one status:

HK, Handed over to carrier / Left for destination

Even without a strong knowledge of English, you can understand that this status indicates the export of a parcel from Hong Kong. As a rule, your package will receive this status within 1-2 weeks from the moment the goods were actually shipped, so be sure to keep this moment in mind, and in case of delays or lack of information about the movement, .

After export, the status of the track code will stop updating for a while, this happens with all parcels from China without exception, in the case of Hongkong Post Air Mail, there may not be new statuses for 30 days, after which information about import to the country of destination will appear.

Unlike many other methods of delivering parcels from China, Hongkong Post Air Mail tracking after export does not end, as happens with the same one, but goes right up to the moment of delivery.

The most common parcels are usually delivered within 30-60 days, the time may be longer, it is not uncommon for people to receive their parcels after 90 days. From our practice of orders for aliexpress, we can say this, if the package has not arrived within 60 days from the date of actual dispatch, then the chances of receiving it later are almost zero, so keep an eye on it, but 2-3 days before it is completed.

Registered shipments are usually delivered within 20-45 days. In this case, you should not worry, since the parcel is registered, and you can always find out about its current location, since you can check the tracking of Hongkong Post Air Mail at any time.

After your package has departed from Hong Kong and arrived at the local sorting point of the country of destination, it should be tracked on the website of the postal service of your country, for Russia this should be done on the official website of the Russian Post.

There is no need to panic as many do when they see that their track code has not been updated for 1-2 weeks, as noted earlier - it is in export and all this time the status of the track code will not be updated until the parcel is not imported into the country of destination.

If we talk about real delivery times, and not the formal ones that we are promised, then usually the delivery of a parcel via Hongkong Post Air Mail is within a period of approximately 30 days. As a rule, expensive packages arrive faster, and this applies not only to the Hong Kong postal service, but also to other carriers.

In general, the reviews about Hongkong Post Air Mail are positive, because it is not in vain that it has been used for so many years to send goods with aliexpress, while many other once popular methods have disappeared from view.

(function(w, d, n, s, t) ( w[n] = w[n] || ; w[n].push(function() ( Ya.Context.AdvManager.render(( blockId: "RA -184100-2", renderTo: "yandex_rtb_R-A-184100-2", horizontalAlign: false, async: true )); )); t = d.getElementsByTagName("script"); s = d.createElement("script "); s.type = "text/javascript"; s.src = "//an.yandex.ru/system/context.js"; s.async = true; t.parentNode.insertBefore(s, t); ))(this, this.document, "yandexContextAsyncCallbacks");

HongKong Post is the oldest post office, which was founded in 1841. Some time branch Hong Kong Post was subordinate to Great Britain, however, since 1860 it was again transferred to the PRC. Since the late nineties of the last century, it has been operating as an independent branch of China Post.

Today it is one of the cheapest options. mail delivery shipments from China.

Types of international shipments Hong Kong Post

Shipments weighing less than 10kg will be shipped via Hong Kong Post. For parcels weighing over 10 kg, a special Hongkong Speedpost service has been created.

International shipments that HongKong Post accepts for processing:

Letters, postcards, packages, secograms, not exceeding 900 mm in size in the sum of three dimensions (the largest side should not exceed 600 mm) and weighing not more than 2 kg;
- round forms of mail, the largest dimension of which does not exceed 900 mm;
- parcels not exceeding 150 cm in length and not more than 300 cm when summing up the length and girth and weighing not more than 30 kg;
- large-sized items, not more than 150 cm in length and not more than 300 cm when summing up the length and girth, and weighing not less than 10 kg, but not more than 30 kg.

There are two types of track codes issued by Hong Kong Post:

Rx123456789HK - track for shipments weighing up to 2 kg;
Cx987654321HK - a track for a shipment weighing more than 2 kg, but not exceeding 10 kg.

In track numbers, the Latin letters R and C indicate the type of shipment mentioned above. X is an individual letter of the Latin alphabet (from A to Z), it allows you to make the number unique. This is followed by a digital code that is unique for each shipment. The last Latin letters HK is the country of the sender, since we are dealing with Hong Kong Post, this is Hong Kong.

For EMS parcels the track code looks like EE123456789HK.

There are restrictions on the filling of shipments, which can be found at the link.

Hong Kong Post Tracking

You can track the parcel of Hong Kong Post on the official website. To do this, just follow the link and select the “Mail Tracking” item on the page on the left. The track code is a thirteen-digit number, and it must be entered in the field that appears. It remains to press "Enter" and see the report on the location of the parcel. The service works for both regular shipments and statuses. EMS shipments sent special unit- Hongkong Speedpost. Tracking is possible until the shipment leaves the country, then you should contact the postal operators of the destination country.

Main Tracking Statuses of Hong Kong Post

To make it convenient to track packages, Hong Kong Post operates several basic reports. Let's consider them in more detail:

For some time, information about the departure will not be available, and the site will persistently offer to enter the Inquiry Reference Number. This is absolutely normal, after a certain period of time the status will change;
The Item(track code) was posted on(date of receipt of the shipment) and being processed for delivery to the address- this status indicates that the shipment was received on the date indicated in the report and will soon be processed and sent to the declared address;
Destination- (country of destination). The Item(track code) left Hong Kong for Its Destination on(date of departure) - this means that the shipment has left Hong Kong and is heading to the desired country at the declared address.

Statuses from one to another can change within a week or more. When the shipment has left the territory of China, tracking the Hong Kong Post shipments on the official website becomes impossible and you need to contact the websites of local postal operators.

Postage delivery times

HongKong Post's stated delivery time is 10 to 15 days. But often departures are delayed, and the terms increase significantly - up to 50 days. As a rule, such delays occur during major holidays and other important events. This must be taken into account when placing an order and calculate the possible delivery time with a sufficiently large margin.

I don't see much point in knowing detailed description one or another postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to figure out what the package statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel was received by the addressee (at the post office or delivered by courier)

Flew to destination country

The parcel will be handed over to the post office of the country of destination. Then it will be delivered to one of the places of international mail exchange for subsequent import / export operations.

Departed from the airport

The parcel took off from the airport of the sender's country and is sent to the country of destination. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel has been processed by the postal service. This may take from 3 to 10 days.

The parcel took off from the airport of the sender's country and is sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives in the country of destination, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

Procedure customs clearance completed, in the near future the parcel will be transferred to the post office of the country of destination for further delivery.

Ready for shipment

Ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Detained by customs

This operation means that the parcel is detained by employees customs service for carrying out activities to determine the purpose of the parcel.

Upon receipt in international mail within calendar month goods, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such an excess, it is necessary to pay customs duties, taxes using single rate 30% off customs value goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and documentation his results.

Sending

The parcel was sent to the wrong index or address, they found an error and redirected it to the correct address.

International mail import

The operation of receiving a shipment in the country of the recipient.

All mail entering the territory Russian Federation from flights, starts the journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. During registration, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. Choosing the city where exactly to enter international departure depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

New Delivery Attempt
The parcel will be deposited until demand or until the circumstances are clarified.
Return to sender

What to do if this status is received:

You need to contact your post office and find out the reason for the non-delivery.
You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at an intermediate point

Processing in the sorting center

The status Processing in the sorting center is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

A generalized status that means the completion of the processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

It means that the parcel is packed, marked and will be sent in the near future.

Awaiting quality check

Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the parcel was transferred to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Shipment Cancellation

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to the terminal

The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.

Departure ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Sent

Generalized status, which means sending a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Note! The following status will not be displayed immediately, as soon as the parcel is in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred to storage

It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Handed over to customs

In the sender's country

In the country of the recipient

Loading on the plane

Loading on the plane before departure to the country of destination.

Loading into transport

Shipment preparation completed

It means that the parcel is packed, marked and will be sent in the near future.

Preparing for shipping

Preparing for export

Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.

Left the airport

In the sender's country The parcel took off from the airport of the sender's country and is sent to the country of destination. The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the country of the recipient The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel was sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.

According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed, this is a violation of the delivery time, which can be reported to the Russian post office by calling 8 800 2005 888 (toll-free), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left sorting center

The parcel has left the sorting postal center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Mailing information received

Received information about the postal item in electronic form

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Parcel registered

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.

Arrived at International Sort Facility

Came to the place of delivery

Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Arrived at the post office

Means the arrival of the parcel at the recipient's post office, which must deliver the shipment to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

It means the arrival of the parcel at the intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at Destination Sort Facility

The parcel has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in destination country

The parcel arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.

Arrived at the small package processing center

It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived in Russia

The parcel arrived on the territory of Russia, for further import and shipment towards the recipient.

Reception

Admission to the customs service of the country of destination

Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Receive from sender

Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the parcel. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.

Customs clearance

Customs clearance completed

This operation means that customs has checked the shipment and returned it to the Postal Service. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, in the direction of the recipient.

Package

It means that the parcel is packed, marked for further shipment.

Export

Export (content check)

The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The parcel has successfully passed the inspection, packed and ready to be sent to the country of destination.

International mail export

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Export, processing

Means the actual sending of the parcel to the country of destination.

Electronic registration of the parcel

What do the statuses of mailings mean in English?

What is on Aliexpress, what is on popular trackers, all the statuses of mail items are translated into Russian. So you will not often encounter statuses in English. And yet I decided to add here the translation and decoding of the most popular of them.

Firstly, you can run into them when tracking the track number directly on the website of one of the foreign delivery services, where there simply will be no Russian language.

Secondly, the machine translation of some statuses does not add clarity to the word at all.

So I think the information below will be useful to someone. I also note that different delivery services use different names for essentially the same actions. Therefore, some statuses will be translated in the same way so as not to create confusion.

Order information received by carrier

Parcel information received by the carrier.

The same as - Received information about the mailing, information about the order / parcel received. This status means that your package has been registered by the carrier and has been assigned a track number. However, the parcel itself has not yet been sent.

hand over to carrier of destination country

Handed over to the carrier of the country of destination.

Means that the package has arrived in the country of destination and has been handed over to the local carrier, courier or postal service.

arrive at destination country

Arrived in destination country.

This status means that the parcel has arrived in the customer's country. Then it is waiting for customs clearance and transfer to a local carrier. It is worth noting that many small orders are no longer tracked at this stage.

despatch from sorting center

Dispatched from the sorting center.

The same as Left the sorting center. During the delivery process, you may encounter this statute several times, since the parcels are sorted both in the country of departure and in the country of destination.

arrival at delivery office

Arrived at office/delivery point.

Means that your order has arrived at the local post office or courier office. You will receive a notification shortly or a courier will contact you.

arrival at sorting center

Arrival at the sorting center.

Sometimes trackers associate this status with the “Arrived at waypoint” status. The parcel sorting process usually takes 1-2 days, after which they continue on their way to their destination.

arrived at the destination postal office

Arrived at destination post office.

Same as arrival at delivery office. It means that your package has been delivered to the nearest post office and you will be able to pick it up soon.

export of international mail

Export from the country of origin.

Some trackers translate this status literally - "Export of international mail." It means that your package has left the country of origin and is on its way to you.

released from customs

Left customs / Released by customs.

Your order has successfully passed all the necessary checks and customs clearance procedures and went on.

left the place of international exchange

Left the place of international exchange.

Also associated with the status "Left waypoint". During the delivery process, this status may occur several times.

airline departure from original country

Left the country of origin (Air Freight).

Means that your order has left the country of departure by airmail.

already received the electronic information export

Parcel information received - export.

It means that the carrier has completed the registration and processing of the mail item and the export process to the country of destination has begun.

international shipment release export

International shipment of goods - export.

The postal item was successfully exported from the country.

the parcel arrived at the transit center

The parcel has arrived at the transit center.

Also associated with the status "Arrived at Waypoint".

depart from transit country or district

Left the transit country.

This means that the package was not delivered directly to the country of destination, but through one of the "transit countries" (usually European countries). There she also went through all the necessary customs procedures and was sent to the country of destination.

airline arrive at destination country

Arrived in the country of destination - air delivery.

It means that the parcel has arrived in your country.

attempted delivery

Delivery attempt.

If you see this status, then in fact the courier should have already contacted you and agreed on a delivery time. If no one contacted you, then soon the status will change to "Unsuccessful delivery attempt". In this case, you should contact the courier office and explain the situation.

Most likely, they simply could not get through to you.

import of international mail

Import to destination country.

Means that your order has crossed the border of the country of destination.

The national postal operator of the Russian Federation "Post of Russia" receives, sends and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator, the dispatch and receipt of both domestic and international parcels are processed.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identification number consisting of numbers, and for international shipments, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned, similar to RA123456789RU.

Both numbers comply with the S10 standard of the Universal Postal Union and both the sender and the recipient of the postal item can track the parcel on them.

Russian Post tracking mail

Russian Post tracking works for both domestic and international shipments, including EMS express shipments. Shipments across Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's postal code. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel in Russia?

In Russia, the parcel is easy to track. To do this, you need to know the track number of the parcel. Only 14 digit numbers of domestic parcels and 13 digit numbers of international shipments can be tracked at the Russian Post.

Enter your departure number in and our service will track your parcel at the Russian Post through the official website, and also check all the necessary foreign delivery service websites.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, however, Russian Post only supports tracking for two types, these are international shipments of the International Postal Union, and tracking shipments within the country.

Identifiers of parcels of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of departure is most often encoded, followed by 8 digits and the last 9 digit is the checksum, at the end there are 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit numeric code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by Russian Post tracking number

The parcel is easy to find by postal ID or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked by a special number accepted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel, letter, followed by 9 digits and the last 2 letters indicate the country code of departure.

ZA..LV, ZA..HK, ZJ..HK parcel tracking

Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail - a type of postal item created by Aliexpress together with the Russian Post to reduce the cost of delivering inexpensive goods from Aliexpress.

Shipments with type tracking numbers ZJ 000000000 HK- a type of postal item, created by Joom Logistics in conjunction with the Russian Post, to reduce the cost of delivering low-cost goods from Joom.

Such parcels have only 3 statuses:

Accepted at the post office
Came to the place of delivery
Received by recipient

Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and by the number ZA..LV, ZA..HK the parcel will be found and issued at the post office.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are in China, so it takes some time until the order is transported from the seller's warehouse to the Latvian or Hong Kong post office.

The service website collects information on the delivery time of 1.5 million shipments on a weekly basis and uses this statistics to predict the delivery time of a parcel in Russian cities with an accuracy of +/- 2-4 days.

How long is a parcel or letter stored in the Russian Post office or storage periods?

The shelf life of postal orders and written correspondence, which also includes international small packages, is 30 days. Other postal items - 15 days, unless a longer storage period is provided for by the contract for the provision of postal services. Items marked "Judicial" are stored for 7 days.

The start of the storage period begins on the next business day of the post office following the day the item or postal order arrives at the place of delivery.

After the expiration of the storage period, registered items (parcels, registered and valuable letters, registered and valuable parcels, registered postcards, EMS express mail) are sent to the return address at the expense of the sender. If the sender does not pick up the returned item within the storage period, the item is considered "unclaimed" and is stored for 6 months, after which it is destroyed

Receiving shipments by SMS code at the Russian Post without a passport

It is very convenient to receive shipments without a passport and filling out a postal notice, by SMS code. To do this, you just need to issue a simple electronic signature, at any branch of the Russian Post or through the State Services.

Thanks to this service, you no longer have to fill out paper notices and show your passport. Upon receipt of a registered letter or parcel at the branch, it is enough to give your last name or the number of the departure, as well as the telephone number specified during registration. An SMS will be sent to this number with a code that must be called to the operator in order to receive the shipment.

Receiving shipments at the Russian Post

Simple letters, postcards and small parcels are delivered to the recipient's mailbox.

The postman brings registered letters to the house and hands them to the addressee against signature upon presentation of an identity card. If the addressee is not in place, the postman leaves a notice in the mailbox and returns the letter to the office.

Parcels and other registered items can be collected at the branch or ordered for home delivery.

To receive the shipment at the branch, you need to present a notice (it can be filled out on the website) or a track number, as well as an identity card. Or connect a simplified receipt and confirm your identity with an SMS code.

If you do not have a notification or a track number, upon presentation of an identity card, you can ask a Postal employee to find the shipment by the name and address to which it was sent.

Russian Post search for missing parcels

Check the status of your letter or parcel by tracking number. If there is no information on the status of the shipment, or the status has not been updated for a long time, your letter or parcel has not been delivered, and the forwarding time has expired, you can initiate a search for the shipment.

To start the search, you need to submit an application on the pochta.ru/claim page or submit it at any branch of the Russian Post:

an application for the search for a shipment in Russia or an international shipment;
a check issued along with the shipment, or a copy of it (the check is issued at the time of sending);
identification.

Applications for the search for domestic and international mail are accepted within 6 months from the date of dispatch. Applications for the search for international EMS shipments are accepted within 4 months from the date of dispatch.

The application can be submitted by both the recipient and the sender or an authorized representative of one of them (upon presentation of a power of attorney).

The Russian Post informs about the results of the search by registered mail to the postal address, or by letter to the e-mail address specified in the application.

The term for considering a complaint or claim and providing a written response is:

5 days for claims regarding postal items and postal orders sent (transferred) within the same locality;
30 days for all other domestic mail and money orders;
The term for consideration of claims for international mail can be from 30 to 90 days

In the event that the shipment could not be found, compensation is paid. The sender has the primary right to receive compensation, and he also has the right to refuse compensation in favor of the recipient or other authorized person.

Simple small package tracking

Small package - a small parcel abroad with unbreakable items. A custom small package, unlike a simple small package, has a tracking number. The track number of international shipments consists of 13 characters, it uses Latin capital letters and numbers.

Simple small packages are those that are accepted from the sender without a receipt and handed over to the addressee without a receipt. Simple shipments can be letters, postcards, parcels and "small packages" (parcels less than 2 kg abroad). Regular shipments cannot be tracked. Simple letters in stamped envelopes and postcards with stamps can be self-delivered via the mailbox.

Duty free import

Records mention a messenger system in the 10th century CE. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice

By the 16th century, the postal system included 1600 branches, and mail reached Novgorod from Moscow in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international postal route in Russia.

With the Parcels application, you can find out the exact location of your parcel or postal item delivered by Russian Post in a few seconds.