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"EMS Russian Post": what is it, features and tariffs. EMS Tracking

the site is the most modern and convenient online service for the operational tracking of parcels of the EMC courier service. The postal service "EMS Russian Post" provides services for the express delivery of parcels to Russian Federation and in almost 200 countries around the world. Among the advantages of "EMS" is the high quality of transportation of postal items and relatively short delivery times for parcels.

V Lately The company is rapidly developing and gaining more and more popularity.

With the help of the website's online service, in just a few clicks you can track the exact location of your parcel, which is delivered by the EMS Russian Post courier service.

How to track an EMS parcel by ID?

In order to track an EMS Russian Post parcel, you do not need to have special skills: you just need to enter a unique track identifier in the parcel tracking line. This parcel number consists of 13 characters (includes letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). It must be remembered that when specifying the code, capital Latin letters are used. Immediately after specifying the track number, click on the "Track" button and find out the most up-to-date information about the location of your mail.

Advantages of sending parcels by EMS Russia:

ideal price / quality ratio;
Extensive geography of delivery;
Branded packaging of parcels;
delivery on weekends and holidays;
convenient delivery.

It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg (international delivery) or 31.5 kg (domestic delivery).

Why can't I track my EMS package?

Most often, tracking problems are related to two points:

Invalid track number entered. It is necessary to check its filling again carefully.
The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within a day after it arrives at the company's branch, that is, it is necessary to repeat the tracking the next day.

How to receive an EMS parcel?

The company delivers to the door of the recipient, or to the branch of the company. In this case, in order to receive the parcel, you need to arrive at the office indicated in the appointment and present a passport of a citizen of the Russian Federation, or another identity card that temporarily replaces a passport.

In this section you will find a modern and convenient service for fast and accurate tracking of parcels and postal items delivered by the EMS Russian Post courier service. This company is a branch of the Federal State Unitary Enterprise "Post of Russia", provides services for the express delivery of parcels and postal items throughout the Russian Federation and abroad. "EMS Russian Post" has 29 main structural divisions and 42000 post offices located in large cities of Russia, and also provides the population with a wide range of courier and postal services. This enterprise is developing dynamically, and has also earned great popularity. high quality transportation of goods and relatively short delivery times.

With the help of this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by the EMS Russian Post courier service.

How to track by number?

Tracking the transportation and delivery of a parcel by the courier service "EMS Russian Post" is quite simple: for this you need to enter a barcode identifier (track number) in the "# Tracking number" box. It contains 13 characters, including letters and numbers. You can find this identifier or track number of the postal item on the invoice or receipt, it is located under the barcode. When entering, pay attention to the fact that capital Latin letters should be used. After entering it, click on the "Track" button or press the "Enter" key.

What are tracking numbers

When registering a shipment by the EMS Russian Post courier service, all parcels and packages are assigned a unique number. These track numbers are assigned in accordance with the S10 standard of the Universal Postal Union and contain 13 characters. The first two are the letters of the Latin alphabet, followed by 9 digits, after which the track number two letters of the Latin alphabet complete the track, denoting the code of the sending state. For Russia, these are the letters RU. Track numbers begin with the Latin letter E, which is the marking of express delivery.

The track number of the courier service "EMS Russian Post" looks something like this:

Types of postal EMS items

Shipments with documents;

Shipments with goods;

Shipments with goods and documents for goods being sent.

Why can't I track my package?

How to track by number if your tracking request failed? Delivery service EMS Russian Post works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and most often caused by two reasons:

The track number was entered incorrectly in the "# Tracking number" box. Carefully check the correctness of its introduction.
The parcel has not yet been registered in the EMS Russian Post database. According to the rules of this courier service, the parcel must be registered in the database within 24 hours after it arrives at the warehouse of the department. Try again to track the parcel by track number the next day.

C.O.D

When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.

Delivery methods

The EMS Russian Post enterprise provides its customers with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company's branch or by targeted delivery to the recipient's door.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to come to the EMS Post of Russia branch indicated in the appointment and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or other identification card that temporarily replaces a passport.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case tracking packages becomes impossible after the package is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.

If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

When receiving and sending parcels and letters through traditional post offices, many would probably dream of using a faster delivery service. And he already is. These are EMS shipments of Russian Post. Let's look at what it is, how to use the service, and also get answers to popular questions from senders.

"EMS Russian Post": what is it?

"EMS Russian Post" is a branch operator of the Federal State Unitary Enterprise "Post of Russia". It is a full member of the Express Mail Service (EMS) - an organization that unites similar express mail operators from 192 countries. Such an association has been created within the framework of the Universal Postal Union.

"EMS Russian Post": what is it? delivery of goods and documents, which has 42 thousand branches throughout the country. 26 of its structural elements are located in the largest Russian cities. 9,000 post offices in the Russian Federation are able to receive and send EMC items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries of the world. An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region.

The peculiarity of the shipment is door-to-door delivery both within the same city and region, country, world. The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking EMC-departure "Mail of Russia" registered, i.e. is carried out according to the track number provided in the check. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

The main services of the company are as follows:

Express shipments cash on delivery.
Customs clearance of international postal items.
Insurance of both parcels, parcels, and valuable letters.

Delivery "EMS Russian Post" began its work on the first day of March 2004. Its real director is Sergey Konstantinovich Malyshev. Service employees are more than 2 thousand people. For example, the company's income for 2009 was 1.8 billion rubles, and in 2013 the turnover was 3.025 million rubles. Every year, employees of the EMC service process up to 3 million items.

History of express delivery

To learn more about what it is - "EMS Russian Post", a brief acquaintance with the history of express delivery will also help. This service was born back in 1985 - to quickly exchange postal cargo and correspondence between postal administrations different countries. Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. He received his own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes.

The USSR joined the service in the 1990s. Soviet citizens then could exchange express mail with addressees from 18 countries. Within the Union, EMC operated in six cities: Moscow, Kiev, Leningrad, Vilnius, Tallinn, and Riga. For the first 13 years, the service was represented by the Garantpost.

In 2003 alone, the Federal State Unitary Enterprise "Post of Russia" was created, uniting over 40 thousand post offices throughout the country. And such an organization received the right to provide EMC services on next year after its founding. In 2005 "EMS-mail of Russia" became a separate structural subdivision.

And now let's talk specifically about particulars: restrictions, rules for sending / receiving, tracking EMC items from Russian Post.

Parcel restrictions

The restrictions for Russian express shipments are as follows:

The sum of three measurements - no more than 300 cm, moreover, the length should not be more than 150 cm.
Maximum weight:
- In the Russian Federation: 31.5 kg.
- For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
- For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
- Departures to other countries: 30 kg.

Shipping instructions

What is it - "EMS Russian Post"? Convenient and fast shipping. This is done according to the following algorithm:

Check that the package does not contain prohibited items, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products, and anything that may pose a danger to employees in contact with the package.
For small letters and parcels, free EMC packaging is provided - an envelope 60x70 cm. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of the Russian Post.
Call the courier through the form on the Russian Post website or by calling the hotline. You can also send a parcel through a post office employee.
The same courier or post office employee can also provide you with additional services: inventory of attachments, cash on delivery, delivery notification via SMS.
Be sure to keep the receipt or a copy of the form given to you by the employee - it is a legal document confirming the receipt of property from you. In addition, it contains a track number that can be used to track EMC Russian Post.

Receiving a parcel

The receipt of the parcel by the addressee is carried out as follows:

You can tell the addressee the track number so that he can track the EMC Post of Russia mail.
The parcel can be received by presenting an identity document directly both by the recipient himself and by his authorized representative. In the latter case, a notarized power of attorney is additionally required.
On the day of delivery, the courier will call the addressee. If it was not possible to reach the recipient, a notification in the mailbox will be waiting for him.
The addressee can agree on a convenient delivery time on his own - just call the hotline. It is also possible to pick up the item at the post office yourself.

A number of additional services

We list additional useful EMC services:

SMS notification(only for parcels within the Russian Federation). The SMS sender will be informed about the delivery of the parcel to the department and its delivery to the addressee.
Declared value. Parcel insurance - in case of loss, damage to the parcel, you will receive the appropriate monetary compensation. The maximum amount is 50 thousand rubles.
C.O.D. To receive your shipment, the addressee must pay the amount you specified. However, it should not exceed the declared value.
Description of content. You will receive a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Tracking parcels "EMS Russian Post"

You can track the movement of an EMC shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or delivery note under the barcode. It is a combination of 13 characters, for example, EU123456789RU, where:

EU - capital Latin letters (to track "EMS Russian Post" in various services, you need to enter them in capital letters in a special window as well). The letter "E" here indicates that the direction is EMS.
123456789 is a unique digital number.
RU - letter code of the country of departure.

Tracking Services

To track the parcels of "EMS Russian Post" you can use one of the services convenient for you:

Official site or application for the Russian Post smartphone.
"Where is the parcel".
Postal Ninja.
GDETOEDET.
Track24.
"Track the parcel" and so on.

FAQ

Let's dedicate this section to answers to frequently asked questions.

How much does it cost to call a courier service? The service is free - you pay only for the fact of departure.
Who can use EMC services? Both individuals and legal entities.
How to calculate the estimated shipping cost? This can be easily done using a special calculator on the Russian Post website. Necessary data for calculations: addresses of the sender and recipient, the weight of the package and, if necessary, the declared value.
Can the recipient pay for the parcel? No, the cost of sending is paid only by the sender. At your request, the addressee can pay only the price of the parcel indicated by you to receive it.
Are EMC parcels sent on demand? Yes, such an opportunity is guaranteed to exist within the Russian Federation. For a specific international shipment, it is worth clarifying this issue with the operator hotline Russian Post.
What are the delivery times for EMS parcels? The official website of the Russian Post will help you find out the latest information. To do this, go to the "Tariffs and terms" section. Delivery times for international shipments, of course, will be somewhat longer than Russian ones. Their calculation is detailed in the EMS Operational Handbook.
Where can't I get an EMS shipment? From Norway, Denmark, Luxembourg, Iceland, Canada, Austria.

EMS mail is a fast and reliable alternative to traditional mail. It is also distinguished by additional convenience: door-to-door delivery by courier, regardless of the distance between the sender and the addressee.

SMS notifications, contact the courier or post office employee.

Keep the receipt with the tracking number given by the post office employee or a copy of the address form given by the courier.

The recipient can receive the shipment (upon presentation of an identity card) or his authorized representative (upon presentation of a notarized power of attorney).
On the day of delivery, the courier will call the addressee.
If it was not possible to get through to the addressee or he was not at the place, the courier will leave a notice in the mailbox.
The addressee can agree on a convenient delivery time by calling the EMS service 8 800 200 50 55, or pick up the item from the post office.
You can order delivery to another address in the same locality, this will add 2 days to delivery.

Additional services

Attachment description.

ems express

In the latter case, a notarized power of attorney is additionally required.

On the day of delivery, the courier will call the addressee. If it was not possible to reach the recipient, a notification in the mailbox will be waiting for him.
The addressee can agree on a convenient delivery time on his own - just call the hotline.

It is also possible to pick up the item at the post office yourself.

Row additional services We list additional useful EMC services:

SMS notification (only for parcels within the Russian Federation). The SMS sender will be informed about the delivery of the parcel to the department and its delivery to the addressee.
Declared value.
Parcel insurance - in case of loss, damage to the parcel, you will receive the appropriate monetary compensation. The maximum declared value is 50,000 rubles.
C.O.D.

"EMS Russian Post": what is it, features and tariffs

123456789 is a unique digital number.
RU is the letter code of the country of departure.

Tracking services To track EMC Russian Post parcels, you can use one of the convenient services:

Official website or smartphone application of Russian Post.
"Where is the parcel".
Postal Ninja.
GDETOEDET.
Track24.
"Track the parcel" and so on.

Frequently Asked Questions Let's dedicate this paragraph to answers to frequently asked questions.

How much does it cost to call a courier service? The service is free - you pay only for the fact of departure.
Who can use EMC services? Both individuals and legal entities.
How to calculate the estimated shipping cost? This can be easily done using a special calculator on the Russian Post website.

What is ems shipping? any special delivery?

You will receive a confirmation of the contents of the package and the date it was sent, certified by the postal worker. To learn more

C.O.D. To receive the parcel, the addressee will have to pay the amount you specified.
The amount of cash on delivery cannot exceed the amount of the declared value. To learn more
Declared value. Your package is insured.
If something happens to the package, you can receive full or partial compensation. Maximum amount declared value for an EMS parcel is 50,000 rubles.

To learn more
SMS notification of the arrival of the item at the office and delivery to the addressee. Only for parcels within the Russian Federation.

Are you a robot?

This is done according to the following algorithm:

Check that the package does not contain prohibited items, such as weapons, drugs, poisonous plants and animals, Russian banknotes and currency, perishable products, and anything that may pose a danger to employees in contact with the package.
For small letters and parcels, free EMC packaging is provided - an envelope 60x70 cm. In addition, you can pack the shipment yourself, but before that, be sure to read the packaging requirements posted on the official website of Russian Post.
Call the courier through the form on the Russian Post website or by calling the hotline.

EMS Russian Post Reviews and complaints 1 2 3 4 5 6 7 8 ….. 5434 5435 5436 5437 5438 Daria Moscow 07/20/2018 Checked by the administration Return to sender Ordered delivery by courier for three days, no one arrived twice, the third time the status was set unsuccessful attempt delivery, but this is a lie! only the operator accepts complaints and simply does nothing about it! I'm trying to pick up the package myself, but it's even more difficult! I already feel that soon she will be lost or something else will happen! Nina Gatchina 07/21/2018 Checked by the administration Delivery time: 16 days the parcel got from Australia to Kazan (half the globe) in 5 days, and now it has been sorted somewhere near Kazan for 5 days.

What is ems courier

To receive your shipment, the addressee must pay the amount you specified. However, it should not exceed the declared value.

Description of the content.
You will receive a list of attachments in the parcel certified by the postal worker with the date of its dispatch.

Tracking the parcels of "EMS Russian Post" You can track the movement of the EMC shipment, as well as a number of other parcels, using a unique track number. It is located on your check, receipt or delivery note under the barcode.

It is a combination of 13 characters, for example, EU123456789RU, where:

EU - uppercase Latin letters (to track "EMS Russian Post" in various services, you also need to enter them in uppercase in a special window).

And now let's talk specifically about particulars: restrictions, rules for sending / receiving, tracking Russian Post EMC shipments. Parcel Restrictions The restrictions for Russian express shipments are as follows:

The sum of three measurements - no more than 300 cm, moreover, the length should not be more than 150 cm.
Maximum weight:
- In the Russian Federation: 31.5 kg.
- For shipments to Kazakhstan, Great Britain, Argentina, Bahrain, Mongolia, Myanmar, Israel, New Caledonia, Poland, Israel, Equatorial Guinea, Tobago, Syria, Trinidad, Malawi, Suriname, Spain, Ukraine, Dominica, Bermuda: 20 kg.
- For shipments to Cuba, Turks, Cayman Islands, Caicos, Gambia: 10 kg.
- Departures to other countries: 30 kg.

Instructions for sending What is it - "EMS Russian Post"? Convenient and fast shipping.

The Russian Federation is able to receive and send EMC items from Russian Post. The service delivers letters and parcels to the most remote corners of the country and to 181 countries of the world.

An exception within Russia will be some high-mountain villages of the Chechen Republic and part of the settlements of the Magadan region. The peculiarity of the shipment is door-to-door delivery both within the same city and region, country, world.

Info

The courier picks up your shipment at any place convenient for you and delivers it to the addressee at any address. Tracking of the EMC shipment of the "Mail of Russia" is registered, i.e.

is carried out according to the track number provided in the check. In those cities where there is no courier delivery service, the addressee can receive the parcel at the post office.

Attention

"EMS Russian Post": what is it? "EMS Russian Post" - operator courier express delivery, a subsidiary of FSUE Russian Post. It is a full member of the Express Mail Service (EMS) - an organization that unites similar express mail operators from 192 countries. Such an association has been created within the framework of the Universal Postal Union. "EMS Russian Post": what is it? Courier service for the delivery of goods and documents, which has 42 thousand branches throughout the country. 26 of its structural elements are located in the largest Russian cities. 9 thousand
Its work was coordinated by the EMS cooperative, which eventually covered over 200 countries with its branches. He received his own recognizable logo - an orange wing, blue letters E, M, S and three orange horizontal stripes. The USSR joined the service in the 1990s. Soviet citizens then could exchange express mail with addressees from 18 countries. Within the Union, EMC operated in six cities: Moscow, Kiev, Leningrad, Vilnius, Tallinn, and Riga.

For the first 13 years, the service was represented by the Garantpost. In 2003 alone, the Federal State Unitary Enterprise Russian Post was created, uniting over 40,000 post offices throughout the country. And such an organization received the right to provide EMC services the next year after its foundation.

In 2005, EMS-Mail of Russia became a separate structural unit.