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Starlink is personal. Tariffs for unlimited internet

Users planning to order an Internet connection, first of all, must submit an appropriate application. This can be done on the website of any provider. In the application, you must indicate the desired tariff, as well as your personal and contact details. In addition, the client can order a series additional services. In particular, he will have access to such services as SMS notifications about completed transactions and tariff changes, a real IP address, as well as WiFi setup and a subscription to antiviruses.

After the connection process is completed, the user will be able to log into the Starlink personal account. Here, ISP customers will be able to take advantage of a range of amenities and services. One of these amenities is the ability to subscription fee directly from your account. For this, two main methods are used - through banking and mobile phone. In the first case, payment is made through MasterCard or Visa bank cards. In this case, the system does not charge an additional commission from the account holder. But the transfer of funds through mobile operators Beeline, MTS, Tele2 and Megafon require payment of an additional commission. The size of the commission depends on the conditions of cooperation of the mobile operator.

As for other payment methods, here it is worth paying attention to the possibility of making a payment through Sberbank. To do this, you need to create a receipt in your personal account. For correct design the receipt will require filling in the following fields: PIN, contract number, full name and address of residence of the payer, as well as the amount and date of payment. It should be emphasized that Sberbank also charges an additional commission. In your account, you can also pay for services by non-cash payment. To do this, it is enough to create a template receipt.

Login to your personal account Starlink

In order to log into your Starlink personal account, you need to go to the provider's official website and enter your PIN / login and password. In the event that the user has forgotten his account password, he has the opportunity to restore it by contacting the round-the-clock contact center. After that, representatives of the contact center should provide their full name, contract number with the Internet provider, PIN, passport details, and connection address. Thanks to this data, the operator will help the client recover the lost account password.

Registration in your personal account Starlink

Clients who choose to use high speed internet for downloading large files or HD movies can get even more benefits. Registration in your Starlink personal account provides for the following useful services:

Promised payment. Customers who have reached the limit of funds on their own account can go to their account and make a request to include the Internet on credit. Also, a similar request can be made by contacting the support service.
SMS notification. In the settings of the personal user account, you can set the SMS notification option. Thanks to this option, you can always be aware of the current state of the account, the latest special offers, etc. In addition, such a function will constantly notify customers about the expenditure of funds on the account.
Parental control. This service helps parents prevent their children from accessing inappropriate content online.

Authorization in your personal account Starlink

Many potential users ask a reasonable question - why do they need authorization in their Starlink personal account? The answer to this question is the number of benefits that this Internet provider provides. By logging in, first of all, you can get a high-quality high-speed signal that will allow you to download even the largest files, listen to your favorite music online, watch movies, video chat, etc. In addition, it is worth talking about efficiency technical support. Authorized users can count on qualified assistance around the clock from experienced professionals who provide support on a variety of issues.

Login/password recovery from personal account

To recover your registration confidential data, you need to contact the 24/7 hotline Starlink by phone +7(499/495)2903999. When communicating with a service employee, you should indicate your PIN, full name, contract number, passport information, connection address. Therefore, you should prepare for the conversation in advance. It is important that you have an agreement for connecting services and a passport at hand.

Support

If there are difficulties with the services or use of your personal account. For help, please contact support. Individuals can get advice at no. 8 495/499 290 3666, legal - 8 499 682 7282. Before calling, you should clearly formulate a question about the problem. It is important for the operator to explain in detail what difficulties the user encountered when working with the personal account.

Personal account functionality

Internet provider Starlink has created a personal account for its customers as information system, allowing you to use the services of the company with maximum comfort. With the help of LC, each client can:

control the balance of the personal account;
receive information about which invoices were issued, services - paid;
learn about the consumption of Internet traffic and so on.

Starlink in its own network uses exclusively high-tech fiber-optic equipment from the manufacturer Cisco Systems. Thanks to this, clients get access to the network at the level of up to 2 Gbit / ce?. This speed allows you to download movies and heavy files in a short time. For example, a movie in high quality HD really download in just one minute.

Provider Services

On the main site, users have access to an extensive, most detailed database of various solutions for legal, individuals. The cost of services is at the average level for Moscow. At the same time, various promotions are systematically held for the provider's clients, discounts are given for services, which can be found in your personal account.

The following useful services are available to customers:

Promised payment - if the funds on the internal account are completely over, in this case, you can contact the support service and leave a wish to turn on the Internet. Also, this problem is solved in the personal account. You need to go there and press the necessary button.
An SMS message will be sent to the client in case of need to replenish the balance. Notifications also inform about the current state of the account, special offers, promotions, and more.
Parental Control is a fairly convenient service that allows you to prevent young children and teenagers from accessing the network and harmful content in accordance with the pedagogical views of their parents.
Antispam - this service is a self-learning intellectual. It will help the Internet user to get rid of virus mail.

Internet connection Starlink

After the possibilities of connecting to the Starlink Internet are determined, the company's engineers will go to the client's house and lay the cable through the floors to the client's junction box located in the electrical panel. After the end of the preparatory work on pulling the cable, the client will receive a notification by his phone number about the readiness to lay the network in the apartment. The master of the Starlink company will visit the client at the appointed time and within an hour will bring the cable to the apartment, connect it to the computer, set up the Internet connection.

Security, privacy

All customer data transmitted via Starline's internal networks is protected from fraudsters. Company channels are protected, so nothing threatens information.

It is quite easy to ensure the security of the Internet. To do this, you just need to use a modern antivirus with an updated database. It is also important that the wireless network is secure, using a licensed OS with constant updates. In addition, surfing sites on the Internet must be carefully and deliberately. Do not visit resources with questionable web content.

Internet starline does not work: reasons

In fact, there are quite a few reasons. It happens that problems are observed at the provider, the cable is broken at the entrance, there are no drivers, access is blocked by viruses, and so on. In this case, you should immediately contact the support service and tell the specialists about the problem. Perhaps the master will go to the place and figure out what really happened. Assistance to the Starline client will be provided immediately, as this is implied by the service contract and the provision of network services. The reasons for the lack of Internet will be announced after the diagnosis of the malfunction.

Starlink is the largest Internet provider in the Moscow region. The Internet connection is carried out using new generation protocols, which reduce the load on network equipment and increase data transfer speed. The official website of Starlink presents a large selection of tariffs in a wide price range and with a different set of options. For information and technical support of customers, the company launched a Starlink personal account with a user-friendly interface and advanced functionality.

Possibilities of a personal account

Main functionality which can be used through the Starlink personal account:

Access to the balance of the personal account and the possibility of replenishing it.
Tariff management and the ability to change them without visiting the company's offices.
Access to information about the work of the company and the latest news.
The ability to send a request to call the master in case of technical problems in the operation of the equipment.

Also, in the personal account of Starlink, information of a technical nature and brief instructions on setting up and repairing equipment, connecting additional jobs and other thematic information in the form of answers to frequently asked questions from users.

Registration and login to your personal account

Registration of a Starlink personal account is carried out automatically for all customers of the company. Before registering in the user's account, you must apply for an Internet connection. This can be done remotely, on the official Starlink website, indicating the last name, first name, patronymic and phone number in the application form. After connecting a new client, an individual PIN and password are generated for him.

The entrance to the Starlink personal account is carried out through a tab on the official website, where in the authorization form it is necessary to indicate the PIN in the login field and the generated password. You can recover the password for entering your Starlink personal account only by contacting the company's call center. When calling, the operator must provide the contract number and passport data.

The money was given out in a month, so everything is fine, only it is written in the contract that the son signed, they need to be notified 15 days in advance, and the money is given out after 10 days, but not in a month, there is not even such a law, the money is given out immediately.

The master called. He plugged me into port 1 in the Dlink switch, it was hanging on the old switch. Everything is working great now. Too bad you can't edit your review.

2017-10-30

The network constantly disappears for a day - they don’t pick up the phone or they take it and report that at the moment there is a problem with your address - wait a day, everything should work. Or, if the Internet appears after 5 minutes, they shrug and say there are no problems at the moment! I report that there were problems, but the provider simply does not care about you as a client. They can check ports, ping you. To say - at the moment everything is working, there are no problems, but the fact that they have ancient equipment hanging there, they cannot.

Thanks to the provider low prices and high internet, as well as the ability to connect television.

I've been using it for five years now. Before everything was fine, but Last year it's something. Watching movies is unrealistic, but about Online Games, this is generally constant departures, there is no speed after midnight. They answer the calls that something is being changed there, equipment or something else. But not for a whole year? Left on the site: "Call back", but no answer, no hello. It's a pity. Address: Shmitovsky proezd, d, 44 Already, on instructions, the router was changed. All the same, there is no speed, the set-top box and a couple of phones work at the same time. Do something. Wait, can't we wait?

2016-06-07

Here is a counter of negative and positive reviews. Do not be fooled,)) but look when ALL positive and negative feedback. For 2016, NOT A SINGLE really positive review, but all the negative reviews were specifically for 2016. The nail in the coffin of Starlink was scored in April, when the administration of the resource took an unprecedented step - extending almost everyone who asks reporting period for 2-3 weeks, all because the services that were provided this month cannot be called the Internet ...

2016-05-27

To be honest, I don’t care at all that someone is attacking you there, ddos attacks and other nonsense, why I get a disgusting quality service for my money. In no case would I recommend this provider to anyone who values their nerves and money. If you cannot provide protection against DDOS attacks, maybe you should not be in this business? Where is your security service? Will you wait until the terrible hackers stop attacking you or will you do something eventually? You are the ultimate...

2016-04-16

In Starlink since the end of 2010, but alas, he is no longer the same. For the last couple of months, there have been frequent problems with the Internet - either a complete lack of connection, or the speed is floating, and with it the stability of access to certain network resources. With such problems, it makes no sense to call those. support - short beeps, or simply do not pick up the phone, apparently a lot of calls, but this does not make it easier. By e-mail also silent. When communicating on the form, messages that supposedly are not related to the topic of discussion are often deleted. Guys...

PIN: 051973 During the next 4 days, after contacting the technical support service for help, the technical support service did not restore my lost router settings. They feed on promises - tomorrow, the day after tomorrow. The Internet constantly freezes, the speed does not correspond to the one stated in the contract, the quality of services is disgusting. Before that, there was Internet from MGTS, the Internet was constantly working. For weeks I could download torrents without turning off the computer. And here is complete crap. It turns out in vain I pecked at the advertising ...

2015-12-25

Over the next 4 days, after contacting the technical support service for help, the technical support service did not restore my lost router settings. They feed on promises - tomorrow, the day after tomorrow. PIN 051973. The Internet constantly freezes, the speed does not correspond to the one stated in the contract, the quality of services is disgusting. Before that, there was Internet from MGTS, the Internet was constantly WORKING !. For weeks I could download torrents without turning off the computer. And here is complete crap. It turns out in vain I pecked at the advertising ...

The impression is that all the good reviews are self-promotion of the office. Constant disconnections that slow down not only my work, but also end negotiations with colleagues and Skype partners. A frankly extortionate price for services, while more than once I checked the real connection speed when downloading data from the network: not a damn thing corresponds to my 800 rubles a month. Separate opus: tech. support. Turnover in a call center is typical, but when three agents are trying to figure out how to keep...

2015-08-16

Initially, we agreed on one price for ip-telephony. Two weeks trying to conclude with them at this price. We bought equipment, hired a person. At the time of the conclusion, it turns out that the price is completely different, many times higher than the promised one. Starlink frankly framed us in terms of time, money, everything in general. As a result, we urgently had to look for a replacement for this provider. I do not recommend anyone to work with them. Or if you want to work with them - immediately ask for a contract with agreed prices. Don't get fooled...

I called the technical support service and asked: "How much should I pay for the Internet?" They answered: "670 rubles." I asked again just in case, they answered again 670 rubles, took exactly 670 rubles and went to pay. I enter the pin code, the amount on the screen is 760 rubles, I had to return home to take the missing amount. How could it be so wrong? Dear employees, learn arithmetic, or at least a simple count up to 100.

Been using this company for over a year. Initially, everything was fine, there were indeed nuances with a drop in speed, but they reacted to the complaint, corrected something. Then, at the beginning of October, Starlink had an accident, well, it happens to everyone, what to do, waiting for elimination. They fixed it for ten days, gave two weeks of free use (thank you), only after the accident was fixed, the speed dropped from the declared 65 Mb / s to 10-15 places to 2-5 Mb / s, I called on October 18, asked to fix the problem. And today is November 3rd...

As it was boorish Izmailovo ru, DS Telecom remained on the same profile, the connection is cut off once a week. SMS about problems is sent to someone, but not to someone. You write as if something will change.

Provider super mega! I'm glad I'm using it. Thanks! I don’t know how I used another provider before.))) I also want to note the quality of the download, it’s just space))).

We pasted our flyers in the elevator (on the lamp), on each floor - on the doors. Leaflets cannot be scraped off, the adhesive base still remains on the surface. How can you work with a company that treats its potential customers like this, stupidly shitting in their house?!?

Our organization Profpostavki LLC has been using Starlink services for about 2 years. Tired of constant problems with the Internet, several times a week (and sometimes 2-3 times a day) the connection is broken! It has become almost a tradition for us to regularly call technical support with the question: “When will the Internet be available?”, And receive a polite answer: “There are technical problems, the master has left or is already working, we apologize.” Please let me know if it is possible in the center of Moscow to achieve...

Normal speed, good quality. I can say that this is the best provider in my practice so far. Before that, three people were replaced, something was wrong everywhere, there were many complaints for various reasons. So far, there are no special complaints here for eight months. Everything works fine, so I understand WHAT I'm paying for, and this is essential.

In order to connect unlimited Internet StarLink's private house special equipment is needed, which can be bought from the company's employees in Moscow. The possibility of renting equipment or purchasing a TV set-top box is not provided. The provider's specialists will establish a connection for all tariff plans on home Internet and IPTV, provide a new cable and set up own equipment client absolutely free.

How to connect to the Internet through StarLink?

To plug wired Internet StarLink at a low price is also possible through the wire already in the apartment, provided that its integrity is not violated, and the connector fits the format for the socket digital internet. Prostraya Svyaz LLC is considering applications for connection cable internet and offers cooperation on the following conditions:

Replenishment of the personal account of StarLink Internet tariffs must be made at the beginning of the reporting period (month), since for all tariff plans there is advance system calculation.
The option "Promised payment" is provided. According to its terms, the subscriber can use the Internet-online through StarLink within 3 days from the beginning of the month, even with a zero balance. For the allotted time it is necessary to pay for the services of the provider. The option is connected for a fee, at a bargain price on the website or by phone.
IN individual cases you can temporarily “freeze” the unlimited tariff so as not to pay for the services of the provider. This is suitable for those who decide to go on vacation or travel for a long time. The option is provided free of charge. Period of validity from 1 week to 3 months.
The speed of resuming a connection disconnected for non-payment when depositing funds depends on the payment method. How much does it cost to connect Internet StarLink upon suspension of service depends on the reason for terminating the contract.
You can terminate the contract with the provider or install StarLink wired Internet into the apartment by contacting the office to draw up an application. There is an easier way to turn it off. It is necessary not to pay subscription services for 6 months. Then the connection will be disconnected automatically.
You can top up your balance through Personal Area, mobile payment systems from Beeline and MTS, Yandex Money, Qiwi, E-POS service, Visa and Master Card. You can also use the MKB, Europlat, Qiwi terminals. Payments are accepted at Sberbank and MobilElement branches.

For more detailed information you can contact the technical support service specialists by phone. They will tell you about the cost of services and what tariff plans current at the time of application. Thanks to the convenient organization of the Personal Account, all StarLink customers can manage their options and pay for them without leaving their homes. Reestablish forgotten password You can access it by calling the Technical Support Service. It is possible for a small fee to connect the option of SMS alerts. So it will be easier to control the balance on the account and replenish it on time.