Received into final destination country which means. Parcel status

Very often on the site, people ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will talk about about postal statuses we also have an article. These are two different things. The order status is tracked in your. And reflects information about the parcel within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every package can be tracked during the movement from the seller to you. This is only possible if she has a trackable track. But how to find out about this BEFORE ordering?

In the case of Aliexpress - open, then click on Delivery

And after clicking you will have a menu with information about the delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking your package and your package from Aliexpress, then read our article. If your package is not tracked at all, then read on.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other statuses of parcels are much less common. And yet, for some private courier companies, especially in China, the same statuses can be denoted by different words. If you have any status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

  • Acceptance (Collection, Acceptance) - the parcel was handed over to Postal office... It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track starts being tracked within 10 days.
  • Opening (Parcel arrived at the transit point) ... Usually, the postal code of the transit point is also written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably the operators of transit points do not fill in the data right away. Therefore, one should not be surprised at the status of Opening after the Export.
  • Arrival at MMPO (Dispatching, Processing) ... In this status, the package is being prepared for export and shipment to the country of destination. For some shipping companies in China, this is the last status to be tracked.
  • Export ( Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and has been sent to the country of destination.

After the last status, it may take a long time for the parcel to be tracked in the destination country. If the parcel was sent without an international track, then it may stop being tracked altogether.

Parcel statuses in the country of destination (for example, RF)

  • Import (Import) - the parcel arrived in the country of destination. It is drawn up for transfer to customs.
  • Admission to customs - transfer to customs for registration.
  • Customs clearance. Customs release - the parcel has passed everything necessary customs clearance and is preparing for release from MMPO
  • Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further shipment.
  • Left sorting center - the package has been sorted and sent to its destination.
  • Came to the place of delivery - the parcel arrived at the post office. In principle, you can already receive it. Or wait for a notification.
  • Delivery to the addressee (Product Delivered) - the parcel has ALREADY been delivered to the recipient.

Please note that in the interface for tracking the parcel at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen that parcel goes not to your post office. If the parcel has changed several statuses, and the index is still not correct, then you should start to worry.

Unpleasant parcel statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes a parcel can get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that unambiguously mean problems:

  • Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline mail of Russia 8-800-2005-888. After finding out the reasons and finding the culprit, you can think about what to do next.
  • Return. Return customs - similar to the previous point. Usually means that the address is not legible.
  • Unsuccessful attempt of delivery - usually accompanied by a clarification of the reasons for the failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to have time to reach the post office before the storage time of the parcel has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail, such statuses are put in general from the lantern. But it's worth controlling.
  • Return. Expired shelf life - obviously, you forgot to receive the package on time and returned it.
  • Dosyl. Submission - the parcel arrived at the wrong post office and was redirected. That is, the parcel travels on. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often seen when tracking package status with China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen either on any service for purchasing air tickets (SkyScanner for example;)).

What does the NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel in China Post. These are just the internal statuses of China post that they have not translated into English. Therefore, where there should be a translation, it is not, and instead of it NULL. If you can't stand to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses are simply not there.

NULL, PEK means the package was at Beijing Airport. What she was doing there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the parcel has arrived at customs and is undergoing customs clearance.

The track (parcel status) has stopped changing, the parcel is not being tracked

Very often, anxious buyers start to worry when the status of the package suddenly stops changing. This often happens after export. It seems that quite recently the parcel moved briskly across China, changed statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you find out your situation, then we have analyzed this situation in detail in the article. In short, there are two options:

  • If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belpochta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without foundation.
  • If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized track verification site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track during export often changes if the parcel is transferred to your state mail. That is, in your country, such a parcel travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in its last status. That is, there is nothing to worry about at all. This situation is a variant of the norm.

But be that as it may. Whether your package is tracked from Aliexpress or not, the main thing that you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE buying. This is not difficult and you can figure it out. But if time is expensive and there is no time to sort it out, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. Don't worry if the parcel doesn't change its status for three days, a week, or two. This common occurrence... And even on holidays, of which there are many in China, everything stops at all. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then only control the expiration date of the protection. Than to monitor the movement of the parcel 20 times a day.

And use services and programs to control the movement of parcels. They are now quite different.

P.S. from February 2018:

In the comments, you often ask what this or that parcel status means. Most often, the ambiguity of the meaning of the status is associated with the crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and to understand what your non-standard status means now is possible only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like "What does status XXX" mean. Forgive me, but I'm tired of copying and pasting "Write a track, we'll see" into the void.

Arrive at destination country- the status in the tracking information of the parcel, indicating the arrival of the mail item in the recipient country.

However, arrival in the country of destination does not mean that the order will be delivered in the coming days, since each shipment must still go through customs.

In addition, after the above procedure, the parcel must be processed by the carrier company, which will deliver to the recipient. Often postal items transported to the sorting center, from where the order is already sent to the recipient.

Arrive at destination country

The status “Arrive at destination country” can be found in the section "My orders" on Aliexpress, where each specific order has a tracking page, as well as when trying to find out information about the location of the shipment on the website Cainiao and other services .

The status always contains the date and time when the parcel arrived in the recipient's country. Unfortunately, the city in which the package arrived from the tracking information cannot be determined.

Literal translation of the phrase "Arrive at destination country" in Russian it sounds like this - "Arrival in the country of destination".