NetbyNet warns about a change in the principle of debiting a subscription fee (Updated). NetByNet personal account Tariff change and increase in Internet speed

NetByNet, a high-speed fixed line operator, has created a special service for the convenience of its corporate and private clients that allows you to manage your own account anywhere in the world. This service is called Personal Area NetByNet. Among the main advantages of this service, I would also like to note the possibility of changing the current tariff plan, managing additional services and sending operational requests to the support team. In addition, a personal account allows users to make regular payments for telecommunications services.

For ten years netbynet has been offering its customers access to the Internet, mobile Internet, as well as digital television and telephony. The geography of the company includes the cities: Moscow, Klin, Balashikha, Dubna, Zelenograd, Lyubertsy, Solnechnogorsk, Korolev and Zheleznodorozhny.

In order to provide modern access to service management, netbynet has its own personal account, which can be used by each subscriber. Using the office, subscribers significantly save their time, because with the help of the office you can do a lot without leaving your home.

Clients find this service very convenient.

The functionality of the netbynet personal account

Using your personal account, you can do the following:

• find out the balance of the user's account;
• pay for the consumption of traffic and other consumed services (monthly payment for television and telephony);
• change the speed of the Internet (both up and down);
• change the connection tariff, manage the servants;
• temporarily suspend access to the Internet;
• set monthly auto payment and promised payment;
• view service costs by period;
• send requests to the technical support service;
• receive timely information about promotions held in the company.

Registration in your NetByNet account

Special registration in your personal account is not required. When concluding an agreement with the company, each subscriber, regardless of what service he receives, is given a contract for the provision of services. In this contract on the title page there is a personal account number. It will be your login to your personal account. Also, when servicing a new subscriber, employees give him a password. This is enough to use your personal account.

If the client does not want to use the account, then it is enough just not to enter it and not make any changes.

In order to take advantage of the above features, a NetByNet client must pre-register on the website of this company. Registration in your personal NetByNet account implies signing an agreement with the company for the provision of telecommunications services. This agreement will indicate the login (username), which must be entered during the authorization process. In addition, the client's secret password is specified directly in the connection agreement, which must be entered in a special field during the registration process. After that, you need to click on the "Login" button.

NetByNet personal account: balance

One of the tasks of this service is to check the current balance. To resolve this issue, you need to go to the main page of your personal account and in the upper right corner of the window find the field for entering a secret PIN, which is necessary not only to pay for services, but also to check the status of your personal account. In a new window, the user will see the current balance in the NetByNet personal account. In addition, information regarding the tariff plan and the current balance of traffic will be available to him. Also in this window you can see the IP address allocated for the user. In addition, here the client can change the password of his account.

Login to your NetByNet account

To enter your personal account, you first need to go to the campaign website netbynet.ru

It has the inscription personal account on the top right. By clicking on this inscription, the user will go to the personal account.

Then the user will need to enter the personal account number and password. If necessary, you can click on the remember checkbox. Then the next time you log in to your personal account, you will not have to enter data.

If the password is lost, then it's okay. It can be restored. By clicking on the link forgot the password, the user will go to a new window where he will need to enter his phone number and or email, depending on what was indicated when signing the contract.

After the first login to the account, it is advisable for the user to change the password to a permanent one.

The site has instructions for using the cabinet.

In the upper corner of the account there is a pin, which is entered when paying for services.

The active services section includes the user's current packages. In addition, in your personal account there are sections of blocking and discounts.

A user who wants to log into his personal NetByNet account must have an agreement to connect the services of this company. It is in the contract that the username and password for entering are indicated. It is worth recalling that for security reasons, the client should not be disseminated regarding this data. In addition, the company recommends that its customers change the default password to their own after the first login to the account. It should be added that some users of NetByNet services need to enter data in the upper register. This primarily concerns internetwork clients.

Changing the tariff and increasing the speed of the Internet

Another extremely popular opportunity for a personal account is changing the tariff and increasing the speed of the Internet. To resolve this issue, the client must go to the "Information" tab. Next, he must select the "Active Services" section and the "Tariff Change" item. After that, a window with all available tariffs will open. Having chosen the appropriate option, the client must save the changes made. The conditions of the available tariffs can be found directly in the account. In the same place, the client can find out the monthly cost of the tariff and the speed of Internet access. Also in your account you can get acquainted with the archive of the tariffs used.

NetByNet: Personal account password recovery

A fairly common problem for NetByNet clients is password loss. To solve this problem, you need to go through the password recovery procedure from the NetByNet Personal Account. This can be done in two ways. The first method involves the use of a personal account number (PIN) and a mobile phone number in international format. In the second case, the client must enter a login from his account and a mobile phone number. In both cases, he will receive a confirmation code on mobile phone and email. After that, he will have to enter the received code and receive New password by e-mail or mobile phone.

NetbyNet: mobile personal account

In summary, it should be noted that the NetbyNet mobile personal account is an extremely functional service that simplifies the life of users of the services of this company. Thanks to this service, users can track the status of their account, manage additional services, change tariff plan, get acquainted with the current rates, make payments, contact the support service for help and receive detailed information regarding the current state of traffic. Another plus is the "Promised payment" service, which allows you to pay for services later than the terms specified in the contract.

From March 1, the NetbyNet provider switches to daily write-off subscription fee. Thus, if you use a tariff for 300 rubles per month, 10 rubles per day will be debited from your account. That is, now, in order to continue working on the Internet, it is not necessary to have a full subscription fee for the billing period on your account. It is worth noting that for the time being Netbynet will apply this principle only in our region. Also, from March 1, a new edition of the Offer Agreement for NetbyNet subscribers comes into effect.

Questions and answers:

How will the write-off Money from my account?
The funds will be debited daily, based on the cost of one day of providing the service in the current month.
The cost of one day is calculated as 1 subscription fee divided by the number of days in a month.
Will the subscription fee change?
No, the subscription fee will remain the same.
It turns out that I can pay for services only on the days when I need them?
No. The new subscription fee charging system implies the possibility of paying for the renewal of services not for a whole month at once, but on a daily basis. But as soon as the payment is suspended, the full monthly subscription fee will be required to resume the service.
From what moment will my system for debiting funds from my account change?
Daily debiting of funds will begin on March 1, 2013.
What will be the billing period?
The billing period for using the services remains a calendar month.
What happens if at least one day is not paid?
Services will be suspended. To resume access to services, it is necessary to pay off the debt (if any) and replenish the balance of the personal account by one full subscription fee. In this case, the subscription fee will be charged on a daily basis.
I want to resume access to services, how much do I need to pay?
To resume access to services, it is necessary to pay off the debt (if any) and replenish the balance of the personal account by one full subscription fee. In this case, the subscription fee will be charged on a daily basis.
I have rented equipment, how will it be charged?
The equipment rental fee is written off in full on the 1st day of each calendar month.
Can I at new system settlements to use the service "Promised payment"?
Yes, you can use the Promised Payment service. During the validity of the "Promised payment" service (5 calendar days), you will need to deposit to your account an amount equal to the amount of the debt (if it was at the time of ordering the service) and a subscription fee covering 5 days of using the "Promised payment" service, as well as sufficient amount for the subsequent write-off of the subscription fee.
I connected (renewed access) on the 20th, until what date will the service work for me if there was exactly one subscription fee on my account?
Let's say the subscription fee for your tariff is 300 rubles, and you paid it on the 20th. There are 30 days in a month. The calculation will be as follows:
We divide 300 rubles by 30 days in a month, we get 10 rubles - the cost of one day. There are write-offs on the 20th, 21st, 22nd, 23rd, 24th, 25th, 26th, 27th, 28th, 29th and 30th. Total 11 days for 10 rubles = 110 rubles. The remaining 190 rubles are transferred to the next month, where the cost of one day is also calculated, and daily write-offs continue.

I often move around the districts of Moscow, choosing housing closer to my place of work. I tried quite a few different providers: personally tested - (Corbina, now Billine, NetByNet (WIFIRE), Online (Rostelecom), MGTS (MTS), QWERTY, 2KOM and several sunk into oblivion ... At work, being an IT specialist, I met with almost everyone in the city of Moscow and the Moscow region ... (Gorkom, now SevenSky, Tsifra1, RiNet, AKADO (use the services of this provider last), etc. I liked Billine when I was Corbina, I liked Online - I didn’t like the asymmetric speed and the speed of no more than 100 megabits, many liked it.There are four points in the work of providers.1. Stability (the most important indicator) 2. Connection speed 3. Price per tariff.4.Technical support.In terms of stability, I can check it out several providers: 1. NetByNet-WIFIRE 2. Onlime 3. 2KOM By real stable connection speed: 1. NetByNet-WIFIRE (up to 300 mbps but almost always gives out, I don’t know, maybe I’m lucky, or crooked hands of users break router settings, either use yut cheap routers? I use Mikrotik, and there are never any problems with any provider) 2. MGTS-MTS (up to 500 mbps. cons - an imposed cheap router, after which you need to put your router, and eventually unstable Internet work) 3. 2KOM (put it on the third , as high high-speed tariffs in the areas of my residence were not technically available. but 100 mbps worked confidently). By pricing policy: 1. Billine 2. Online 3. 2KOM. Unfortunately, NetByNet-WIFIRE is not in the top three if you use standard high-speed tariffs, but if you take into account the speed above 100 mbps, then the numbers will be different: 1. 2KOM 2. MGTS - MTS - 3. SevenSky - but instead of it just you can put NetByNet - WIFIRE, because SevenSky's speed only tends to the maximum rate, and in terms of stability and speed it does not even reach 300 mbps NetByNet - WIFIRE. Technical support. 1st and 2nd place - NetByNet - WIFIRE and Online (there were few calls, problems were fixed before my call, and dialing was minimal in time. 3. 2KOM. I will not say that NetByNet (WIFIRE) is the best provider, but on the territory of the city of Moscow, it is clearly in the top three in terms of the combination of aggregates. It remains to depreciate the maximum tariffs a little in the monthly fee, and there will be no price at all. The main plus is that they never promise speeds greater than what they can give out. The maximum tariff is up to 300 mbps , but this is almost always more than 200 mbps, unlike providers who promise 500 mbps - 1 Gbps, but in fact noodles on the ears.Or, there is speed, but there is no stability of the channel...