Pickup from our warehouse.

Dear Customers!

N Our company sells goods in Moscow and the Moscow region, as well as throughout Russia. Available methods receiving goods:

An inaccessible way of receiving the goods is self-pickup (shipment of goods from the warehouse).

Leaving household appliances in Moscow and the Moscow region


V
Delivery time intervals are possible:
from 12:00 to 18:00
from 18:00 to 23:00 hours

D Delivery date:
on the day of order (if the product is in a nearby warehouse);
within several days (if the goods are in a distant warehouse);

Delivery is made in Moscow and Moscow region on weekdays and weekends.
The nearest delivery date is negotiated with the manager at the time of ordering.

WITH delivery cost outside the Moscow Ring Road:
- 30 rubles / km

Z office delivery akaz:
from 12:00 to 18:00, weekdays

D Leaving is carried out to the door. Moving equipment within the premises is a separate service.

O Please note that when ordering to the office, the goods will be delivered to the first security point or reception.
You will need to meet the courier and, if necessary, go with him to the place of acceptance and inspection of the goods.

P if it is necessary to lift one unit of goods along the staircase (not counting basement floor), tariffs apply:

  1. Up to 5 kg: free
  2. Weighing from 5kg. up to 20kg: 100 rub. / floor
  3. Weighing from 20kg. up to 50kg .: 250 rubles / floor
  4. Over 50kg .: 300 rub. / Floor

WITH The cost of delivery within the Moscow Ring Road:
- Indicated on the product card;
- When ordering multiple items, our site will automatically calculate the shipping cost after you add the item to your cart.

Pickup from our warehouse

For prepaid settlements ( cashless payments, payment by card online on the website) pickup is possible from our warehouse, located at the intersection of the Moscow Ring Road and Kashirskoye Highway.

The cost of the pickup service from our warehouse is 150 rubles (entry to the territory with paid passes).

Delivery across Russia

Our company delivers goods to any city. We will be happy to help you choose the most optimal transport company in terms of price / quality ratio. As a rule, these are the largest transport companies in Russia. We only calculate the cost of delivery to transport company, the services of the transport company are paid upon receipt of the goods. In this case, we act as an intermediary between you and the transport company, and are responsible for the goods only until the moment the goods are handed over to the transport company.

  • Zheldorexpedition http://www.jde.ru/
  • Business Line http://www.dellin.ru/
  • Baikal Service http://www.baikalsr.ru/
  • Main delivery https://glav-dostavka.ru/
  • Energy http://nrg-tk.ru/

Draw your attention to!
Due to the increasing "battle" of goods by carriers, from 01.04.2013 we send goods only in crate... You have the right to refuse this service, inform into it in writing or orally your personal manager.
When sending an order by any transport company, to all our clients highly recommend m the following services, which guarantees high-quality fulfillment of the obligations of the transport company for the delivery of goods.

  1. Additional cargo crate
  2. Cargo insurance


Acceptance of goods


V All your orders are carefully checked in the warehouse before shipment, with the exception of bulky goods with rigid packaging (due to the loss of presentation when unpacking - cut the plastic straps of the box).

However, we ask you with the courier CAREFULLY check:

  1. The appearance of the goods for mechanical damage.
  2. The inclusion of goods before payment is allowed only with the consent of the courier or after payment for the goods (Refrigerators, for example, need 3-4 hours of static position without shaking before switching on).
  3. A complete set of goods.
  4. Cash register and sales receipt (read the rules of acceptance of goods and features of return on the sales receipt).
  5. Correctness of filling out the warranty card.

E These simple steps will save you a lot of problems in the future! Also, you can check the product for inclusion (except for products that require special installation and adjustment: air conditioners, washing machines, etc.)

Evgeniya S. 01/15/2020

I contacted this store for the first time. Ordered household appliances for kitchen. For the kitchen only !!! The next day I had to change the delivery time, made changes without any problems and informed me that delivery would be when it was convenient for me. I brought it at the appointed time, there were no complaints about the order and about the execution. The quality of service is excellent! I recommend this store for shopping.

Olga A. 09/01/2020

In HouseBT I decided to choose a watch on the insistent recommendation of friends) The huge choice just scattered my eyes, but I was not at a loss and called the indicated number hotline... The consultant helped me choose a wonderful cube - the Irit IR-600 table clock, I can't get enough of it for a month! Before ordering, I looked at the prices for these watches in other stores - they were about the same, but in this store they were still lower than everyone else's) Delivery is fast, thanks for the work!

Ekaterina I. 12/30/2019

Promptly inform about the status of the order and its arrival at self-pickup. I liked that they warned about the need to pay for delivery in cash. Thanks to this, there were no unexpected surprises.
A pleasant employee when issuing orders, attentive. A small wish - please add the pick-up point's work schedule to the SMS notification! It would be quite convenience-convenience!)))

Daria S. 28.12.2019

This is not the first time I place an order in your store. They are attracted by the optimal prices, convenient interface of the online store. Everything is clear and convenient. I bought a refrigerator and a washing machine. Everything is working. Delivered quickly, brought into the apartment. Payment in hand after the fact, after checking the equipment.

sapfir68bk 12/24/2019

A quick call for a completed order, competent and friendly attitude of the manager, control until the end of receiving the order

Moskvich 12/23/2019

Pleased with the store, bought a Philips iron for a third less than in other stores, everything is at the office. guarantees, I recommend taking them from them, took it by self, yes, it costs 50 rubles, but you can pick it up from different parts of Moscow, as it is convenient for you. an employee on the spot checked the iron, the communication is very courteous and inviting, everyone would work like that at their jobs)))