Aliexpress delivery points. How to receive goods at the point of issue of orders

Since June 19, AliExpress has been launching a service for receiving orders through pickup points and parcel machines, a representative of the marketplace told Kommersant. The new format will be available to customers in one hundred Russian cities through more than 1.8 thousand pickup zones, including PickPoint points, Rostelecom and Tele2 stores, Qiwi and Pulse Express parcel terminals. The logistics partner of the project will be DPD. PickPoint CEO Nadezhda Romanova and a DPD representative confirmed this information to Kommersant.

The terms of receipt will be reduced, calculated in AliExpress. Residents of the largest cities through the express delivery service will be able to receive parcels on average 8-15 days after ordering, which is almost twice as fast as usual. “AliExpress now has several options for receiving orders, including courier and postal delivery. The average term varies from 14 to 30 days,” the company says. At the start, more than 3 million of the most popular products from the categories of electronics, accessories, and clothing will be available for pickup at parcel lockers. For such orders there will be restrictions on size and weight - up to 15 kg and not more than 60 × 40x30 cm.

AliExpress is one of the most popular online resources in Russia. According to Mediascope data for April, the site of the marketplace is the eighth in terms of desktop audience in the country. Tmall and AliExpress do not disclose data on traffic and the number of orders. According to SimilarWeb, in May 2018, the Tmall.Aliexpress.com page was visited about 9 million times, the share of visits from Russia was 79.33%, that is, almost 7.2 million. Aliexpress.com was visited 544 million times, the Russian share was 26 .69%, that is, more than 145 million visits.

Image: Twitter

In October, another trading platform Tmall, which is part of the Alibaba Group, announced the start of delivery to pickup points and parcel lockers in partnership with DPD in Russia. “The share of pickup orders in Russian Tmall is 10%, and we plan to further increase it, as well as equalize these shares with AliExpress by the end of this year,” Liu Wei, CEO of AliExpress in Russia, hopes. In addition, this is how Tmall expects to “reduce the load” on Russian Post, which now accounts for the largest share of deliveries.

More and more participants in the Russian e-commerce market are betting on self-delivery. According to the top manager of a large company in Russian e-commerce, the main reason for this is the economy: “From the point of view of costs for participants in the e-commerce market, this is half the price of courier delivery.” According to him, the average market share of this channel already reaches 40-45%, the country has already established a network of 12-15 thousand points, "and this is a good alternative to the Russian Post."

In cross-border trade, with its low average check, courier delivery is simply pointless, he points out. “Delivery to points of issue is 20% cheaper for the buyer than courier, and often more convenient,” explains Leonid Zondberg, Commercial Director of DPD in Russia and the CIS countries. He cites data from a DPDgroup study, according to which more than 80% of surveyed Russian online buyers would like to pick up parcels at pickup points themselves.

In November 2017, Ozon.ru announced plans to create its own network of parcel lockers for the delivery of goods and to invest up to RUB 1 billion in this area. in the next three years. As Kommersant was told in the company, now Ozon Box's own network has 850 parcel terminals, the partner network from PickPoint and Teleport - 750. "Ozon Box was launched less than a year ago, but now it is overtaking players who have been on the market longer," Emphasizes the representative of the company Maria Erunova. According to Ms. Erunova, 30% of new customers use Ozon Box to get their first order.

In "Yandex. Market, which is developing the Beru marketplace with Sberbank, also noted that they consider post-amates and self-delivery to be a promising delivery method. Now on "Beru", which operates in beta testing mode, 42% of orders are delivered to such points and parcel terminals.

The international online store Aliexpress is a huge trading platform for Chinese manufacturers. Aliexpress is a whale that has long surpassed stores such as Amazon and eBay. The constantly growing and developing Aliexpress reduces the delivery time of goods around the world by optimizing logistics. And now Ali has reached the people of Russia!

The online store http://ru.aliexpress.com is opening more and more points for issuing orders and Aliexpress goods with enviable speed - there is already one such center for issuing in Moscow. In the near future, Aliexpress will announce the opening of pickup points in Ukraine, Belarus and Kazakhstan, which will significantly spark the delivery of parcels and ensure their safety.

If you do not have a pickup point in your region yet, then you can buy and place orders on Ali as before, using the standard delivery methods: China Post Airmail, THT, EMS and others. Delivery on 90% of goods from China is still free. Parcels will arrive at your local post office in Russia or Ukrposhta.

Addresses and contacts of points for issuing orders and purchases with Aliexpress can be found on the official website of the courier www.spsr.ru/ru/company/contacts.

The main advantage of the Aliexpress distribution centers is the crazy speed of delivery (about 6 days versus 15-30 as before). This is an opportunity to check the goods on the spot.

To date, the range of products with free shipping through SPSR (regional delivery) is not large: bags and wallets mostly. However, I think that in the near future the number of goods with express delivery will increase - otherwise why open distribution points at all.

On the website in the Aliexpress pickup points section, we will publish new addresses of points of issue of orders and purchases with Aliexpress.

Aliexpress Pickup Centers

Since February 5, 2015, a branded center for issuing orders from the Chinese online store Aliexpress has opened and started working in Moscow. The issuance center was launched at 6 Ukrainsky Boulevard, it was created on the basis of the SPSR-Express delivery courier, which is a strategic partner of AliExpress in Russia.

Naturally, Ali Express did not cancel the old types of deliveries, as before, many postal couriers continue to work, such as China Post Air Mail, Swiss Post, Hong-Kong Post, Singapore Post, DHL, TNT, FedEx, EMS.

Aliexpress has officially announced that it plans to open about 10 more pickup centers in Moscow and St. Petersburg during 2015, and then it plans to create a whole network of several hundred points throughout Russia.

How to find products with delivery through SPSR on Aliexpress?

Ordering goods with the possibility of delivery using SPSR on Aliexpress is not difficult, let's figure out how to order a product using the SPSR-Express delivery service.

Please note that for residents of Russia (you must select a region), when searching for goods on Aliexpress, a Domestic Delivery button has appeared, by clicking on it you will only see those goods that can be sent using the SPSR service.

To date, the Domestic Delivery button is available only in the English version of the Aliexpress website (just switch the language in the panel to English). By the way, it is not difficult to find products with the possibility of delivery via SPSR, they usually have a mark in the red strip with the inscription domestic delivery(Domestic delivery), delivery time in this case is 2-7 days.

• domestic delivery
• aliexpress pickup centers
• parcel pickup points with aliexpress
• aliexpress moscow
• aliexpress official

The Aliexpress marketplace is constantly in the process of developing and improving the quality of service for its potential customers. Literally in the last couple of years, it outperformed the most popular online stores (Amazon, eBay) in terms of the number of orders by Russian users of this service.

This says a lot: about a wide range of products that attract buyers; availability of regular promotions and discounts; about the reasonable price of goods and the availability of free delivery to any corner of the world.

The Aliexpress administration is always looking for new logistics solutions to speed up the delivery of parcels and establish partnerships with delivery services in other countries. This also affected Russia, whose representatives are the most numerous users of this online store. As a result, in 2015, the first center for issuing orders with was opened in Moscow.

Features of pickup centers in Russia

What is the significance of the appearance in Russia of centers for issuing orders with Aliexpress? This is perhaps one of the main questions. After all, such an event puts shopping from an online store to a new level, which will radically change the relationship between the trading platform and Russian logistics centers.

Features of opening such centers:

• Inclusion of a Russian logistics company in the information platform of AlibabaGroup partners. This is a key event in the framework of bilateral relations. SPSR Express has become a partner of Aliexpress from Russia. It is the leader in express transportation in Russia and, after being included in the trading platform, becomes the first authorized Russian carrier as part of Aliexpress logistics companies.

• When receiving parcels through SPSR Express, the buyer can be 100% sure of its safety and integrity.
• Users of the Aliexpress online store who will use domestic delivery will have a unique opportunity to constantly track their package and see the exact location where it is located.
• The delivery time is reduced several times. If on average a package from China (with free delivery) arrives in 15-60 days, then through the SPSR Express express delivery service you will receive your purchase in 6-7 days.
• Russian buyers who use the Aliexpress trading platform can receive their parcels in special machines (postamats) - Pickpoint, as well as in constantly opening pickup points.

• It became possible to use SPSR Express courier delivery when receiving a parcel from Aliexpress.
• It is planned to open distribution centers not only in Moscow, but also in St. Petersburg.
• A slightly overshadowing nuance is higher rates than those of the post office (but this already becomes unimportant when you receive a long-awaited parcel in such a short time).

The center for issuing orders with Aliexpress in Moscow

After the integration of the Russian delivery service SPSR Express into the partner platform of logistics companies Aliexpress, the question arose of opening the first center for issuing orders in Russia. Based on the prospects for the development of relations between the logistics company SPSR Express and Aliexpress, on February 5, 2015, the first center for issuing orders purchased on was opened in Moscow.

This center was opened at the address: Moscow, Ukrainian Boulevard, building 6.

This event makes ordering goods on the site even more comfortable and enjoyable. Of course, not all items are currently available for domestic delivery via SPSR Express (predominantly bags and wallets). But this area is constantly evolving. The delivery service team will constantly analyze the demand for this service in all cities of Russia, which will eventually lead to the opening of pickup centers in other regions of the country.

If there is no such distribution center in your city, the delivery process for you remains the same. On a par with SPSR Express delivery, all logistics companies that are part of deliver parcels to Russia: China Post Air Mail, Swiss Post, Hong-Kong Post, Singapore Post, DHL, TNT, FedEx, EMS. You just need to choose a more convenient service just for you.

How to find products with delivery through SPSR Express on Aliexpress

Let's take a closer look at the process of ordering goods from Aliexpress using SPSR Express shipping. There is nothing complicated in this action and there are practically no differences from a regular order. Especially for buyers from Russia, the administration has added a Domestic Returns button to the product search menu. It appears when you search for the product you need or type its name into the search bar.

Unfortunately, at the moment such a button is available only in the original (English) version of the site. On the Russian-language version, there is a choice of the place of departure of the parcel.

You need to go to the main site, select the desired category or enter the name of the product in the search bar. At the top of the page, you'll find the Domestic Returns button.

After clicking on it, you will have goods in front of you that will be sent to you by a local delivery service, and you will receive a guarantee of returning it if something does not suit you.

Choose the product you need and go to the card. Here you are offered to choose where the delivery will be from: China or Russia.

Choose delivery from Russia, and we see that the delivery time is only 2-10 days.

If you are on the Russian version of the site, on the product page there is a special menu for choosing the country where the package will be sent from. Due to the presence of warehouses in Russia, the package may be sent by local delivery.

You choose delivery from Russian Federation and you are left with goods with local delivery. In each product card, you can see a special inscription - sending from RU.

By going to the product page, you can see the same choice of delivery service as on the English version. With the help of local delivery, you will receive the package within 2-10 days.

Russian-speaking users are leaders in ordering goods on Aliexpress. Therefore, the trading platform is constantly looking for new ways to establish close partnerships with Russian delivery services. The opening of centers for issuing orders several times facilitates the ordering process and reduces the waiting time for a purchase, which additionally attracts more users to this resource. Happy shopping!

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• The modern trading format is a convenient and fast registration of any purchases via the Internet. The buyer and seller only have to decide how to deliver and receive the goods. One of the most popular options is pick-up points. An incredibly profitable business idea can become the main source of stable profits, you just need to understand the nuances of its implementation. Do you want to know why open a pick-up point? All answers are in our article.

  Pick-up points are a great way to organize a small (usually limited to one city or region), but very stable business. Want to try? Then, first of all, you should decide which online stores will become your main partners.

  The choice is incredibly large, but you should focus not on the popularity of a particular Internet site on the Web, but on the demand for the goods it offers in your locality.

  Here are a few almost win-win options for product lines, from which it makes sense to start developing your own business:

  • women's and children's clothing;
  • developing goods and toys for children;
  • cosmetics of popular brands that prefer the network method of distribution;
  • electronics and goods for needlework.

  To manage and automate the point of issue of orders, a cloud service is perfect - Biznes.Ru Ecommerce. Convenient work with orders and clients, full-fledged trade and warehouse accounting, all primary documents.

  Step 1. Assessing the main risks

  The main risks of this project include:

  • problems with regulatory authorities as a result of insufficiently competent financial and accounting management. How to avoid risk: to outsource bookkeeping and personnel records.
  • loss of reputation due to breach of customer service terms. How to avoid risk: establish customer service standards and strictly follow them.
  • high competition with transport companies. How to avoid risk: organize a wide and convenient network of points of issue with the maximum set of bonuses.
  • financial losses due to improper organization of delivery, accounting and storage of goods. How to avoid risk: think in advance where the products will be stored, test the delivery mechanism on small batches.

  Step 2. Paperwork

  When registering as a business entity, it is best to choose the most popular and simple option - IP. Its design takes a minimum of time and money. When choosing OKPD, it is best to focus on paragraph 47.91, it reflects the specifics of your activity as accurately as possible.

  Depending on the set of additional documents required in your region, up to 20 thousand rubles may be required for registration and payment of the state fee.

  Activities are taxed under the simplified taxation system. Additionally, you will need to open a bank account of the paying agent and purchase a cash register for accurate accounting and reporting.

  Step 3. Choosing a location and premises

  To save on office rent, you should focus on finding a suitable option in areas of the city that are remote from the center, but have good transport accessibility. At the initial stage, 20-25 square meters are enough to organize a workplace and a warehouse, because the parcels will not be stored with you for a long time.

  Rich decoration is an unnecessary excess, it is enough that the room is clean and comfortable, preferably located on the 1st floor, heated, equipped with a bathroom and high-quality ventilation.

  Step 4. Technology and the Internet

  As for the equipment of the premises, then there will not be a large cost. All you need is shelving for decorating the warehouse area and a stand for the operator who issues parcels to customers. Of the equipment, you must purchase a computer or laptop, as well as a cash register that meets the minimum requirements.

  Of course, since you work directly with online stores, you will also need a stable connection to the Global Network. The safest way is to use a fiber optic connection from an operator that provides a wide range of tariffs and round-the-clock technical support.

  Optionally, you can install video surveillance cameras at the point to ensure security and control over employees, the system can be connected to the private security console.

  Step. 5 Recruitment

  To eliminate the risk of downtime and failures in the operation of the point, it is worth providing for two operator positions with a shift work schedule. If you plan to deliver bulky or heavy goods, choose stronger men, otherwise you will also have to pay for the work of a loader.

  Your employees must be friendly and decent. After all, by organizing a point of issue of orders for a particular online store, in the eyes of customers, you become part of a particular brand, company. Your reputation directly affects the attitude of customers towards the store itself.

  
  

  Ozon.ru is one of the largest online stores operating in Russia and neighboring countries. 18 years on the market, over 1.2 million visitors and over 4 million products. To start cooperation with Ozon.ru by opening an order pick-up point, you need to:

  • have a certificate of registration as a legal entity or individual entrepreneur;
  • rent a comfortable room in an accessible area of ​​the city with a daily work schedule of at least 19 hours, including weekends;
  • purchase and register a cash register;
  • organize stable Internet access and conditions for calling customers;
  • provide for the possibility of returning unclaimed parcels and collection of profits.

  You may be denied if your pickup location:

  • is not on the first line or far from public transport stops;
  • less than 10 square meters;
  • not equipped with a burglar alarm and access system;
  • not well enough ventilated;
  • does not have the furnishings and necessary equipment, as well as a place for the customer to check the contents of the order.

  The CRM system for an online store from Business.Ru has the ability to integrate with delivery services, which allows you to track the status of shipped orders by track number. And an open API and our experts will help you set up an exchange with those delivery services that your online store works with.

  

  Wildberries is another of the largest players in the e-commerce market. A million visitors and 120 thousand orders daily, more than 15 million products available for order.

  The store management did not formulate special conditions for those wishing to organize a point of issue of goods from Wildberries. However, the list of main requirements for partners includes mandatory registration as a legal entity or individual entrepreneur.

  Basically, the store focuses on the benefits of mutually beneficial cooperation, actively promoting the idea of ​​expanding the network of representative offices and expanding the client base of wholesalers. At the Store Forum, those who wish to cooperate are offered to personally negotiate the terms with the management.

  Do you want to open a pick-up point for this store? We advise you to contact a specialist of the Wildberries Customer Service Quality Control Group directly and discuss individual terms of cooperation.

  How to open a Lamoda pickup point

  
  

  About 2 million products, a thousand brands, prompt delivery and a unique service: "measure, choose, pay later." The popularity of the Lamoda online store is due not only to the fact that foreign specialists founded and promoted the project, but also to the fact that the store is completely autonomous. How to open a point of issue of goods from Lamoda? You will not find such information on the official website.

  A large list of vacancies and a list of existing distribution points, along with courier delivery, cast doubt on the relevance of the idea of ​​cooperation. But, if you want to know for sure how this is possible, contact the management. Firstly, you will get first-hand information and discuss individual conditions, and secondly, you will be able to make sure that the company is customer-oriented and the effectiveness of the B2B format declared by it.

  How to open an Aliexpress pickup point

  
  

  The issue of organizing a pick-up point for goods ordered on one of the world's largest Internet sites "Aliexpress" was discussed on the "Aliexpress for Professionals" portal. Given the system of delivery to the recipient, which is mostly used by Chinese online stores, the organization of pickup points looks, to put it mildly, inappropriate.

  The portal specialists answer such questions as follows: “Aliexpress is a Chinese company and it is unlikely that they will be interested, a person on the site writes his address and post office index. You need to open your own post office, but you won’t be able to do it - this is the territory of the state.” And, nevertheless, it is worth noting that one such point in Russia still exists. It is located in Moscow.

  
  

  One of the most popular and largest online stores specializing in books and stationery is Labyrinth. A huge range of books, the possibility of pre-ordering or exchanging, a convenient affiliate program designed for cooperation not only with legal entities, but also with individuals…

  And not a word about the organization of distribution points. And all because the company has a wide partner network throughout the country and a well-organized courier delivery system. In addition, in almost every major city, Labyrinth has its own pickup points for goods, which dramatically reduces the chances of obtaining individual terms of cooperation with the store.

  The CRM system for an online store from Business.Ru has extensive opportunities for working with your own couriers. In a few clicks, you can create a list of orders for delivery to a specific area for a courier and print a route sheet.

  

  Unlike most network companies selling cosmetics of their own brands, Faberlic does not focus only on private distributors. However, far from everyone can manage their own point of issue of Faberlic goods. To do this, you must be "in the system."

  That is, you need to be an ordinary distributor of this cosmetics in the status of a private person. You will receive permission to organize an HTP only if:

  • your group's catalog sales will be at least 600 points;
  • you will be registered as an individual entrepreneur or receive permission from a superior mentor;
  • rent an office in a place with good traffic (but not in a shopping center, and not in an apartment);
  • your office area will be more than 10 square meters.

  How to open a pick-up point for multiple stores

  When planning cooperation with several stores at once in order to open a common point for issuing goods for them, it should be noted that:

  1. Being direct competitors to each other, some companies may refuse to partner after seeing a list of alleged "neighbors". You will have to select stores in such a way that there is no conflict of interest.
  2. Having received consent to cooperate with the declared composition, it will be necessary to carefully study all the requirements of each of the stores. Be prepared that some of them will contradict each other.
  3. Trying to satisfy all requirements, it is worth taking the maximum performance as a basis, otherwise. When expanding your business, you may encounter serious obstacles and refusals to continue cooperation.
  4. It is best to resolve organizational issues in this case directly with the managers or senior specialists of the stores, only in individual negotiations can a compromise solution be found to the issues that have arisen.

  Opening a point of issue of orders for a franchise

  Franchising is a very common practice not only abroad, but also in Russia. It is equally beneficial for those who work under a franchise, and for those who allow their brand to be used. The first gets the opportunity to quickly and successfully start, the second - the influx of new customers and expanding the geography of sales.

  The benefits of using a franchise include:

  • the opportunity not only to see the product of interest to the client in the picture, but also to touch, measure, evaluate it live, which reduces the percentage of returns;
  • simplicity and efficiency of processing the replacement and return of goods that did not suit the client, which positively affects the company's reputation;
  • reducing the cost of delivering goods to the recipient.

  As for the cons, there are not so many of them. Perhaps, only the need for additional costs for the delivery of goods to the point, which is easily covered by a high level of demand for goods. Such well-known brands as Boxberry, CDEK, PickPoint, and maxima-express actively use the advantages of franchising.

  Is it profitable to open a pick-up point

  You want to open a pick-up point - how much income will this enterprise bring you and is it worth starting at all? The experience of many successful entrepreneurs who once relied on just such a project suggests: it’s worth it! The project can be considered successful if every day the point issues from 10 to 15 parcels worth 1,000 rubles or more each.

  Taking into account the fact that the percentage for the transfer of goods to the buyer is small, only about 1.5-2%, the payback period can range from 3 months to one and a half years.

  
  The online store http://ru.aliexpress.com creates with its partners centers for issuing orders around the world. The list of distribution points is constantly expanding. One of them opened recently in Moscow. In the near future, it is planned to open distribution points in Kazakhstan and Belarus. The main advantage of pickup points is fast delivery (about 7 days) and the ability to check the goods, so to speak, without leaving the checkout.

  Aliexpress pickup points in Moscow:

  The first Aliexpress item pick-up point in Russia is located in Moscow, at 6 Ukrainian Boulevard
  Schedule and working hours: Mon-Fri: 08:00 - 20:00 and Sat: 08:00 - 19:00
  The contact phone number of the SPSR-Express call center can be found here: http://www.spsr.ru/ru/company/contacts

  The first point (center) for issuing orders from Aliexpress in Russia opened in Moscow on February 5, 2015. The item was opened on the basis of the SPSR-Express courier service (SPSR-Express), which is an Aliexpress partner. About 10 more similar centers are planned to be opened in the near future.

  Search for products with delivery via SPSR on Aliexpress

  When searching for goods with delivery via SPSR on the Aliexpress website for residents of Russia, the Domestic Delivery button appears after you enter something in the search for goods on Aliexpress or go to any section. Today, the Domestic Delivery button is available only in the English version of the Aliexpress website (just switch the language in the upper right corner to English), delivery times in this case are 2-7 days. This is what the button looks like:

  

  Do you have any questions? ask your question at