home » Permission procedures » Terminal for payment by bank cards Promsvyazbank. Promsvyazbank acquiring - tariffs and technical support number

Terminal for payment by bank cards Promsvyazbank. Promsvyazbank acquiring - tariffs and technical support number

Promsvyazbank is included in the list of systemically important organizations, it occupies a leading position in terms of assets, deposits, net profit, etc. The bank has been operating since 1995. It is one of the largest private banks in the country.

The acquiring service is provided to any type of business - from micro-companies and individual entrepreneurs to large corporate clients.

Tariffs for merchant acquiring service Promsvyazbank

The bank offers a fixed commission only in case of purchasing POS-terminals from it (the purchase is made out as a one-time commission at the conclusion of the contract).

Then commission:

fast food establishments (fast food) - 1,5%;
gas stations and grocery stores - 1,6%;
state institutions - 1,1%;
to everyone else - 1,8%.

In the case of renting terminals, the commission is set individually. It will depend on the equipment configuration and turnover. Unprofitable devices require payment of a fixed fee monthly (threshold - 100 thousand rubles for the reporting month).

Terms of Service

devices are leased or purchased by the bank, the type of POS-terminal being rented and the set of additional equipment may affect the amount of the commission;
in some cases, it is allowed to use the client's POS devices (purchased separately) subject to compliance with the requirements of the bank;
Promsvyazbank undertakes to transfer the payment received from the customer's card accounts to the organization's settlement account no later than 2 days later;
the current account can be serviced in another bank. Remuneration is transferred to accounts opened with Promsvyazbank on the same day (but no later than the general standard);
the bank organizes training of personnel to work with the equipment, provides all necessary training and consumable materials;
payment transactions are authorized around the clock;
technical support is available around the clock, including visits of specialists to the facility;
transaction report is provided daily free of charge;
By agreement, the Bank's rules allow the application of the TSP logo on the terminals.

Technical questions

Cards accepted for payment:

VISA;
Mastercard;
UnionPay;
american express.

Terminals work with contactless payments (such systems as Samsung Pay, Apple Pay and Android Pay are implied), including the use of VISA PayWave and MasterCard PayPass fast payment technologies (making a payment without entering a PIN code up to a certain amount).

The configuration of POS-terminals is selected according to the client's requests. It can be:

portable or stationary models;
connecting to the Internet via GPRS (mobile communication), LAN (wired connection) and Wi-Fi (wireless).

Connection procedure

The bank offers two options for providing connection services:

standard. Here, based on the request of a new client, an acquiring agreement is concluded. The bank supplies the necessary equipment in the required volume and configuration, installs it on site (if there are jobs for cashiers) and instructs the staff. The process takes an average about 10 days;
accelerated. Fully corresponds to the previous one except for the term ( no more than 3 days) and restrictions on the number of terminals provided (no more than 3 per merchant). The service involves an additional fee - 3000 rub.

The increase and expansion of business is impossible without the use of high-tech tools that allow for instant settlement between the consumer and the seller. Such a service from Promsvyazbank as acquiring has long been widely used in our country, but many still do not know about the conditions for starting cooperation in this direction, as well as about the conditions offered by the credit company. This is what certified experts will tell you in the material below.

Merchant acquiring from Promsvyazbank

Recall that acquiring is a service that is readily used by businesses all over the world. In fact, this is a great way to greatly simplify the circulation of cash. In practice, various acquirings are used, including merchant, Internet, and mobile acquiring.

The tariffs set by banks differ significantly from each other and depend on a certain number of factors, for example, the number of transactions performed, the amounts accepted, etc. If we talk about tariffs for acquiring from Promsvyazbank, then, according to many users, they compare favorably with the tariffs that other credit companies are in a hurry to offer.

Usually, rates are set individually and are reduced for those clients who are ready to guarantee their solvency and act as a reliable business partner. To use the service in question, a potential client will have to conclude a bilateral acquiring agreement with Promsvyazbank. The document includes certain conditions and tariffs for services, as well as the amount of the commission, the term for transferring money to the account, etc.

Activities for the installation, connection and adjustment of equipment, as well as training of personnel by bank employees are carried out free of charge.

Tariffs for acquiring for individual entrepreneurs and LLCs

The tariffs offered by Promsvyazbank for individual entrepreneurs practically do not differ from those established for legal entities, including LLCs. So, merchant acquiring. In this case, the bank's monetary commission for organizing transactions is defined as the total set of:

The amount of interest on the volume of each transaction performed by the bank, which was made using bank cards. In this case, the tariff, both for LLC and for individual entrepreneurs, is determined solely by prior agreement with the Bank;
A fixed amount of money that will be collected at a time or monthly, on the calendar day indicated in the contract. The amount of the amount will be determined by the bank by agreement with the individual entrepreneur or LLC.

When paying a one-time commission, the bank, which depends on the type of equipment installed, will have to pay another 1.8% from each transaction, regardless of the volume of transactions. There are special offers for some business segments:

gas stations and grocery stores - 1.6%;
Fast food - 1.5%;
Government payments - 1.1%

Terms of acquiring

To receive the service, you must contact the bank's office. In addition, you can leave an application on the bank's website , after which a specialist will contact you, who will advise on tariffs and invite you to the office to sign the agreement. The bank promises to make a turnkey connection in 10 days.

Below are the terms and conditions of our service:

Promsvyazbank offers acquiring at attractive rates to everyone, regardless of whether it is an individual entrepreneur or a legal entity;
Funds are credited to the client's account on the same day if the account is opened with PSB;
The enterprise provides support for all one-touch payment technologies;
There is a reliable integration of cash solutions, as well as payment systems VISA and MasterCard;
At any time, technical specialists will organize comprehensive support by phone free of charge, up to the prompt departure of the master;
There is a round-the-clock line for providing customer support by phone 8 800 555 30 81;
There is a convenient and understandable reporting form, which the bank is ready to provide to its customers at least every day for free.

Types of equipment

A banking institution, together with a terminal manufacturer - Ingenico, offers various types of equipment, depending on the specifics of the legal entity:

Portable GPRS terminals. This type allows acceptance of payment in any place, for example, if the company delivers its goods to the house;
Stationary GPRS terminals will be a way out if there is no local network in the outlet;
Compact portable Wi-Fi terminals will be an ideal solution for cafes and restaurants;
Implementation of cash solutions for accepting payments Visa PayWave and MasterCard PayPass.

Benefits of connecting the service

Acceptance of plastic cards to pay for purchased products and services has become mandatory for almost all retail outlets and enterprises. At the moment, a law is in force, on the basis of which individual entrepreneurs and legal entities that refuse to accept a card to ensure financial settlement can be fined a significant amount, reaching up to 50 thousand rubles.

Now let's talk about the benefits that will please the leaders of organizations. Having decided to conclude an acquiring agreement with Promsvyazbank, LLC can count on:

Individual approach in any situation and determination of optimal financial conditions for the client;
Fast terms of crediting money to the LLC account. This usually happens on the day the transaction is completed. The exception is American Express plastic cards. When calculating with such banking products, you will have to wait three or even four business days;
In almost all points, bank employees will install the appropriate equipment free of charge, without charging rent;
If necessary, the bank will provide any advertising and information materials that it has;
Free training of new employees is possible, as well as collective training, etc.

Conclusion

It should be recalled that in order to use acquiring from Promsvyazbank, it is necessary to comply with certain rules that a credit institution has established for legal entities, individual entrepreneurs, as well as LLC. Moreover, the bank requires the correct filling of the application of the established form.

Promsvyazbank is a financial institution that provides its customers with a wide range of services. Modern equipment allows us to offer merchant acquiring - Promsvyazbank sets tariffs personally for each client. The financial institution itself is famous for its large clients. It has long been a permanent partner for government and commercial organizations. However, there are a number of profitable offers for legal entities, small businesses (including LLCs), as well as for individual entrepreneurs.

Terms of acquiring in Promsvyazbank. Difference in tariffs between Internet and mobile acquiring?

Like other banks, offers PSB also offers several types of acquiring. Depending on your goals, you can choose the Internet, mobile and trading type. Depending on the features of the service, Promsvyazbank will set tariffs for acquiring on a current account for individual entrepreneurs and LLCs. Working in a tough competitive financial environment forces PSB to offer its clients special conditions for cooperation:

Free use of equipment for acquiring after signing the contract.
Provision without payment of consumables for the operation of the terminal provided for use.
Conducting staff training, technical support free of charge. After completing the training, the staff receives the appropriate certificate.
24/7 support - the hotline works properly.
Prompt crediting of funds - on the day of receipt, if the client's account is opened with PSB. On the next business day, funds are credited to the account of another bank.
Daily information about the movement on the current account. The report is sent to the client's email.
Flexible terms of service, especially for bank customers. In each case, you can negotiate how much the service costs. Internet and mobile acquiring will cost customers less than merchant acquiring.

The cost of equipment maintenance, as well as a subscription fee, are not charged separately. They are "hardwired" into the established tariffs of Promsvyazbank for Internet acquiring. Although the established percentage does not exceed the offer on the market, it is quite competitive.

Tariffs for maintenance and cost of equipment. Does the bank rent terminals?

The amount of commission for the use of trading terminals and card readers for the phone is zero. It will not depend on the type of equipment provided for rent. Maintenance and installation of the devices will be free of charge, and there is no monthly rent.

For a long time, bank cards have become an everyday and familiar tool that makes it easy to pay for services and goods literally on the fly, without using cash. Initially primitive and unsafe, today acquiring has turned into an optimal means of making purchases, and self-respecting banks strive to provide such a service to customers on maximum weekend terms. Today, Promsvyazbank acquiring is a rich functionality, advanced technologies, reasonable rates, convenient service and constant customer support.

Why acquiring at Promsvyazbank is better than others

When concluding an acquiring agreement with Promsvyazbank, the client receives a number of advantages:

Promsvyazbank acquiring offers favorable rates for individual entrepreneurs and legal entities, thanks to an individual approach to establishing financial conditions. The commission on ongoing operations is only from 1.5% to 1.8% depending on the type of activity
The acquiring agreement at Promsvyazbank implies free equipment rental for the operation of the system, as well as free provision of advertising, information and consumables.
When receiving acquiring at Promsvyazbank, an organization can count on daily detailed reporting about transactions per day using bank cards.
The Bank also conducts training and regular courses for employees of the organization, and as a result of collective training, employees receive personal certificates.
Promsvyazbank offers minimum terms for crediting funds at the expense of the organization. For most cards, crediting is carried out directly on the day of the operation. A day later, only those organizations that do not have a bank account receive funds.
Technical support for acquiring in Promsvyazbank is carried out around the clock by phone.

What types of acquiring does Promsvyazbank offer?

Today, Promsvyazbank offers customers three types of acquiring at once:

merchant acquiring;
mobile acquiring;
internet acquiring.

Merchant acquiring

Who is merchant acquiring service suitable for?

Merchant acquiring service is the best solution for:

restaurants, cafes, fast foods and other catering establishments;
retail stores (clothes, furniture, electronics, shoes, household appliances, groceries, etc.);
courier delivery services.

Tariffs for merchant acquiring

When paying a one-time commission, the tariffs for acquiring at Promsvyazbank will be:

An excerpt from the tariffs for Promsvyazbank services regarding acquiring:

Note: Tariffs of Promsvyazbank PJSC for legal entities, individual entrepreneursand persons engaged in private practice for the service "Merchant acquiring" within the framework ofcomprehensive banking services

What Promsvyazbank offers as part of the merchant acquiring service

When connecting merchant acquiring, Promsvyazbank is ready to provide the organization with the necessary equipment. This complex is selected taking into account the specifics of the organization. Here, portable wireless payment terminals with GPRS and Wi-Fi modules can be used, which allow you to accept payment by bank card anywhere:

at the place of settlement for courier delivery of goods;
in the showroom;
in a restaurant or cafe.

Bank customers can always speed up payment using MasterCardPayPass and VISA PayWave technologies.

For some time now, connecting merchant acquiring at Promsvyazbank has become even easier. Now you can connect the service in just one "click" - you just need to find the "Connect acquiring" function on the main page of the PSB On-line service. All customers also have the opportunity to connect new outlets to the service without actually visiting the bank's office. In the foreseeable future, the bank will bring all the services available to customers and their management into the PSB On-line service.

Bank documentation on merchant acquiring

Below you can get acquainted with the standard documentation and tariffs of Promsvyazbank on the topic of merchant acquiring:

Internet acquiring

Who can use the internet acquiring service

Internet acquiring at Promsvyazbank is one of the most demanded services today. This service allows you to accept payments by bank cards via the Internet online. For online stores whose websites are developed on popular content management systems (CMS), there is an opportunity to use ready-made payment modules.

Internet acquiring is a great opportunity for:

Increasing profits through an increase in the customer base due to bank card holders who prefer to pay for purchases online.
Increasing sales volumes due to customers prone to impulsive purchases - immediate purchase of goods with payment by bank card on the site.
Increase in the geography of sales - payment for goods on the site can be made from any city or even any country.
Reducing costs associated with renting premises, remuneration of a large staff of employees, collection and other cash transactions.
Providing customers with a convenient way to make purchases with payment at any time of the day and from any place where there is access to the Internet.

What payment modules does Promsvyazbank offer to use?

Promsvyazbank offers ready-made payment modules for acquiring integration into 1C:

What Promsvyazbank offers when connecting Internet acquiring

Consumers of the Internet acquiring service at Promsvyazbank can count on:

Flexible billing with individual tariffs for the service.
Free reporting on transactions performed every day and every month.
Quick connection of acquiring through the Internet bank - on average, it takes from 7 to 10 days.
No hidden fees, monthly payments and other costs when processing transactions.
Fast crediting of funds to the client's account opened with Promsvyazbank.
Daily acquiring technical support.
Maximum security through support for 3DS protocols and a fraud monitoring system.

Bank documentation on Internet acquiring

Below you can get acquainted with the standard documentation and tariffs of Promsvyazbank on the topic of Internet acquiring:

Mobile acquiring

Mobile acquiring in Promsvyazbank is one of the most modern and convenient technologies that allows you to accept payment by bank card through mobile terminals. With the help of mobile acquiring, bank customers can receive payments directly via a smartphone or tablet - just connect a special reader to the phone or tablet. The only requirement for the mobile devices used is the presence of Android or iOS operating systems in versions not lower than 2.1 and 4.0, respectively.

Who is the mobile acquiring service suitable for?

Mobile acquiring in Promsvyazbank is the best solution for representatives of the microbusiness segment:

the service will be an excellent solution for food and goods delivery services;
will allow you to pay for trips in taxis or buses;
make settlements with insurance agents, real estate agents, and other individual entrepreneurs.

The main advantages of mobile acquiring

The most important advantage of mobile acquiring in Promsvyazbank over the traditional types of this service can be called:

Complete absence of costs for integration, configuration and maintenance of equipment.
Great convenience for small businesses and small businesses.
A simple way to accept card payments is to simply swipe your bank card over the scanner and leave a signature on the display of your smartphone or tablet.
High level of security - the buyer's card details are not stored on the device, but are sent in encrypted form to the bank's processing center.
An opportunity to increase the number of customers at the expense of consumers who prefer to use the convenience of advanced payment methods.

How to connect acquiring in Promsvyazbank

Connecting the acquiring service at Promsvyazbank is quite simple - just fill out a simple application form on the bank's website.

If you do not have an account with PSB:

If you have an account with PSB:

In the application for connecting acquiring, you will need to enter your name and contact number for communication, agree to the processing of personal data and send an application to the bank. As soon as possible, a specialist will call the number indicated in the application, who will provide detailed advice and clarify all the required details. Subsequently, you can count on the full assistance of the bank, the individual formation of tariffs for acquiring and a personal approach in making technological decisions and drawing up a financial plan.

I have already spoken, so I write more calmly.

I have been a client of the bank since 2007 as a legal entity. I had several cards as an individual, but with the release of Tinkovsky cards, I closed everything from Promsvyazbank (expensive and useless for me).

It is now 2015 and companies are required to accept bank cards for payment. I read about the cards both on the packer and on the Yandex checkout, everything is class, but these are aggregators and they have their own percentage, so I decided to contact the bank directly and then the adventure began.

You go to the site, but there are no tariffs, they are individual - leave a request
http://joxi.ru/EA4vdkEsYapqmb

My actions:
1. I leave an application (although I am outraged that I can’t find out the details right away), the application is not as usual, in a couple of clicks and seconds and it’s ready, I filled it out for a minute, I even wanted to close the site, I thought it was frozen.

2. I contact the chat (communication was limited to leaving a request), the nonsense of the chat is that if the operator writes to me or I write to the operator, the correspondence window is not updated and you constantly have to scroll manually - terribly annoying (I advised other services, not livetech ).

3. I call through the site (the girl answers, with whom in a minute it was clear that there was no point in talking).

As a result, we have something that I can not decide whether I should connect this service or not. Okay, I'm waiting for a call. They call after 2.5 hours (Tinkov calls after 2 minutes, I even remember what else I want from them, but here it’s already 2.5 hours, I’ve already taken up other things, in general horror).

I call 8 800, I press all the menus, I go through the quest ... press this number if you are such and such, this if such and such. As a result, we wait 15 minutes, and all this time the aunt is trying to tell me what an important Client I am.

A girl picks up the phone, I say: I want to talk about acquiring, I left an application, they called me, etc. I'm basically retelling the whole story. She asks if I am a current Client, I answer positively, in the end it turned out that I am not a current Client, but a potential one, the girl flirtingly answered. After some more time, he says - found, write down the phone number of the guys who are aware of this acquiring. I could not stand it a bit and even began to swear a little, told the girl that it was not for her personally, but in general for 6 hours trying (namely trying from the word torture) to buy a service, this is too much. I call on the phone that was given, I ask - what are the tariffs? You need to speak, depending on what turn - Alexey answers.

To elementary questions regarding whether there is pre-authorization (when the company blocks money as collateral - common when booking hotels and renting cars), he answers that only an engineer knows. And he also knows how much it will cost to rent a pos-terminal.

And then I understand that if I have so many unknowns when I connect, plus they kick me from one phone to another, from one employee to another, and ultimately everyone slows down and I still don’t get a result, I sit and write a review on banks. RU.

All the guys were polite, but incompetent, Sorry, politeness alone is not enough, but it is a bonus.

As a result, I draw the following conclusion:

This service has not yet been fully developed and therefore there is so much negativity and uncertainty;
- this service is not interesting to the bank at all;
- this service is made by the bank for show;
- this is a disgusting system for managing the bank and the competencies of employees.

In any case, I refuse such services.

P.S. Bank client for legal entities at Promsvyazbank is super, probably the best. Thanks to this bank to the client - I do not visit a bank at all, in which the service is even worse. You can come for the whole day and look at the squirrels in the wheel, the washed-out poor things (China City office), but I can write it. In general, the first time I write a review, pancake boiled.

Do not buy acquiring from Promsvyazbank - if there are such troubles at the connection stage. what will happen to the reputation of the company, when money either hangs up, or something doesn’t work, call the technical service for weeks?

Thanks in advance. I hope it will be useful for Promsvyazbank to read this review.
I told the girl on the quality line in much more detail, with all the phones and the time of the calls.