Personal qualities in a resume example for girls. What to write about yourself, how to characterize yourself in a resume: an example, the qualities of an employee that employers value

A well-written resume will serve a person well when applying for a job.. This document should be written in such a way that it intrigues a potential employer. In addition to education and work experience, personal qualities in a resume are very important. Examples and life experience show that it is this information that managers and personnel officers are seriously interested in.

Important Points

Before indicating personal qualities in a resume, you must carefully study the samples and examples in order to fill in the required section in accordance with all the rules:

• The information must be truthful and reliable, since the deception will be revealed sooner or later anyway, so there is no need to "philosophize slyly."
• Personal qualities should be stated clearly and briefly, but you should not use only common hackneyed phrases that will not give a potential employer full information about your strengths and weaknesses.
• This section must be written correctly, without colloquial vocabulary and errors.
• As a rule, it is required to indicate the most important personal qualities (5 options), so you should not be too zealous in indicating everything in a row. It is necessary to analyze everything and enter only those character traits that will really be useful for a vacant position or profession. For example, a salesperson will need the ability to resolve conflict situations, but this is not necessary for an economist.

Groups and Templates

Personal qualities for a resume can be divided into several groups that have their own specific templates.

First job

If the work activity is just beginning and the resume is being compiled for the first time, then the section on personal qualities can be filled out as follows:

• Desire to work effectively in a team.
• Creative approach to business and creativity.
• Activity.
• Good memory.
• Ease of learning.
• Desire to improve and learn.

For a specific vacancy, you need to determine your priority options for personal qualities - depending on the proposed position and profession.

It is not always necessary to indicate your weaknesses in a resume. But if, nevertheless, it is required to indicate the weaknesses of the character in the summary, their examples may not be so fatal. Therefore, you should not be afraid to describe them.

Everyone has their shortcomings, but it is important for the employer to see how adequately you evaluate yourself. Therefore, try to choose such traits of your character that in everyday life can be considered a disadvantage, and for the performance of the proposed work, these qualities will be a virtue, for example:

• Fear of air travel.
• Hyperactivity.
• Slowness.
• Restlessness.
• Love for formalism.
• Excessive emotionality, irascibility.
• Increased anxiety.
• Reliability.
• Inability to be flexible.
• Too direct.

All these weaknesses can be looked at from a different angle, and then they can turn into advantages for the employer. For example, restlessness for an active manager or sales representative is more of a plus than a minus. Or reliability, which will give the manager a reason to think that you can always be trusted with overtime work.

Weaknesses and professional qualities

Each applicant must correctly orient his weaknesses to the profession in which he wants to work. For example, a design engineer or future accountant might write the following:

Although such a list is not at all suitable for a person who, in the process of work, must constantly communicate with people. For example, a future sales manager can provide the following negative qualities for a resume:

• Excessive sociability.
• Workaholism.
• straightness.
• Distrust.
• The need for external motivation.
• Impulsiveness.
• Restlessness.
• self-confidence.
• Hyperactivity.

An applicant for a managerial position needs to prepare more carefully before filling out a column that will indicate his weaknesses. He can write about the following traits of his character:

Little tricks

To prevent an employer from immediately sending your resume to the trash after reading about your shortcomings, do not be too frank. Neutral qualities that can in no way affect future work are quite suitable. The following personal qualities (disadvantages) are suitable for almost any job:

• Fear of airplanes.
• Ophidiophobia (fear of snakes).
• Vespertiliophobia (fear of bats).
• Arachnophobia (fear of spiders).
• Sweet love.
• Lack of experience.
• Love for shopping.
• Excess weight.

This information is quite transparent and will not pose any “danger” to the applicant in the employment process.

You can also write:

• I am overly fond of analyzing past mistakes.
• prone to reflection.
• Too trusting.
• I can't always accurately express my thoughts.

These are negative qualities for a resume, but they rarely affect the workflow.

You can specify the following:

• When I have to lie, I noticeably worry.
• I can't swear.
• I take everything to heart.
• I don't like gossip.
• Too carried away by nature, so I forget to take breaks.

Some nuances

There are some items that should not be included in a resume. For example, you should not write:

• I love office romances.
• I am often distracted.
• Not punctual.
• I don't like making my own decisions.
• I'm afraid of responsibility.
• I don't like getting up early.
• Sometimes laziness prevails.

For example, after reading about laziness, the employer will decide that you are not eager to work.

Strengths in resume

To get a decent job, you must provide an excellent reference and profile. Indicating your positive aspects in your resume, you need to adequately assess yourself professionally and enter only the best qualities in the necessary columns, which, no doubt, will be appreciated by the employer. A sample list of strengths is as follows:

You should also indicate your business characteristics, which must be described in one sentence, for example: "Seven years as a chief accountant." It is important at the same time to ensure that personal and business qualities do not conflict with each other.

Some examples of job descriptions

Accountant

Mandatory qualities: responsibility, learning, attentiveness.

Will be well appreciated: scrupulousness, conflict-free, stress resistance.

Sales Manager

Required qualities: result orientation, activity, communication skills.

well appreciated: competent speech, non-standard thinking, stress resistance.

Secretary

Mandatory qualities: diligence, accuracy, stress resistance, competent speech.

Will be well appreciated: neatness, grooming, pleasant appearance.

Universal positive qualities

• No bad habits.
• Stress resistance.
• Initiative.
• Honesty.
• Fast learner.

Be sure to include the personal qualities that your future employer wants to see. To do this, put yourself in his place and think about who you would like to take on your team.

Checking the veracity of what is written

Most job seekers tend to embellish their resumes, so employers invite applicants for an interview and ask additional questions that help to better reveal a person.

For example, they want to know your opinion about a particular conflict, and based on the answers they receive, they conclude how true the answers in the resume regarding squabbles and scandals are.

There are a few simple rules to keep in mind when interviewing:

Focusing on the following tips from professional personnel officers, you can quite easily please your future bosses:

1. The summary should be composed in a restrained manner, and humor is inappropriate here. However, creative and creative positions may suggest this.
2. Copied, template resumes will not bring success, since personnel officers see such tricks right away.
3. Five professional characteristics will be enough. Among them, stress resistance is always highly valued.
4. You should indicate only the necessary qualities for the desired position.
5. Questions should only be answered to the point. Chatting the personnel officer will not work, but the impression of the applicant will be spoiled.

In order to attract the attention of the employer, it is very important to think over all the points of the resume that relate to the personal qualities of the applicant. Correct completion of this document will guarantee your employment.

In the process of writing a resume, many applicants stop at the item “personal qualities”. It is difficult for them to understand what exactly the employer would like to see in this column. When choosing an example of personal qualities for a resume, remember that they may differ for different vacancies. For example, the ability to manage people for a secretary will be rather a minus.

Most Common Descriptions

In order to write a list of your own virtues, you must be prepared to talk well about yourself. Many find it difficult to do this, so they try to find a ready-made example of personal qualities for a resume. But even in this case, you need to take the process seriously and choose from the list only those characteristics that you meet.

Among the advantages can be named the following: honesty, the ability to convince, hard work, dedication, activity, friendliness, flexibility, sociability, resourcefulness, discipline, initiative, attentiveness, politeness, reliability, teamwork, non-conflict, result-oriented, punctuality, creativity independence, self-criticism, the desire for self-improvement, the ability to adapt, enterprise, responsibility, creativity, efficiency, accuracy, developed analytical skills, knowledge of work algorithms, justice, patience, adherence to principles, decency, cheerfulness, determination, organizational skills, self-control, tact and others.

Personnel officers are advised to enter no more than 5 qualities. It is important to select those that are most relevant to the chosen position.

Having decided which personal qualities to include in your resume, be prepared for the recruiter's offer to talk about them in more detail and give specific examples.

Examples of benefits for jobs that involve working with people

If you are looking for the position of a sales manager, teacher or PR specialist, then it is better to include the following personal qualities in the merits: Sociability, contact, public speaking, persuasion, self-confidence, presentable appearance, desire for self-improvement, stress resistance, ability to compromise and make decisions in non-standard situations, energy, sense of humor, punctuality, result orientation, resourcefulness, conscientiousness, responsibility, competent speech.

But it is not necessary to list the whole list, choose from them the 5 most suitable for you. Such a characteristic will be able to show you from the best side. But keep in mind, if you have problems with the construction of sentences or you start to stutter when you are nervous, then the specified item "oratory" will look like an ordinary lie.

Punctuality will be confirmed by arriving on time for an interview, where you can also demonstrate your sense of humor, if, of course, this is appropriate.

Typical characteristics of office workers

Consider for a number of positions several typical options that play an important role specifically for the respective professions.

Accountant

Applying for the position of an economist or accountant, you can indicate the following advantages: perseverance, accuracy, attentiveness, learning ability, diligence, ability to adapt, responsibility, high efficiency, analytical skills, perseverance, discipline, conflict-free, decency, honesty, independence, scrupulousness, striving for professional growth.

Choose what suits you best. For example, the column "personal qualities" of an accountant for a resume may look like this:

• attentiveness;
• honesty;
• accuracy;
• independence;
• perseverance.

This position does not require good diction or fairness. In most cases, being able to do your job well is enough.

Supervisor

A slightly different list of personal advantages will suit potential leaders: energy, contact, teamwork, self-discipline, ability to persuade, ability to manage people, justice, stress resistance, desire for growth and development, self-confidence, decency, self-criticism, optimism, focus on result, increased efficiency, attentiveness, ability to see details, perseverance, positivity, loyalty, correctness, charisma.

Leaders are subject to more stringent requirements. They can be checked more carefully than ordinary employees. Therefore, choosing an example of personal qualities in a manager's resume, you need to focus only on your abilities. Having written that you are: energetic, charismatic, purposeful, stress-resistant and decent, be prepared to confirm this at the very first interview.

Secretary

For a secretary, you can choose the following characteristics: contact, punctuality, ability to perform assigned tasks, conflict-free, good diction, quickness, accuracy, desire for self-development, creativity, flexibility of thinking, learning ability, presentable appearance, diligence, conscientiousness, honesty, organization, ability to conduct a dialogue , self-control, creativity, ability to work in a team, patience, attention to nuances, stable psychological state, organizational skills, competent speech.

If you want to get such a position, remember that the secretary is the representative of the head. He must not only make coffee, but also organize the entire workflow, keep track of the schedule, schedule meetings, and negotiate.

Lawyer

If you are applying for a vacant position in the legal department, then you need to know what personal qualities you can write for a lawyer. For this specialist, the following are important: literacy, the ability to work with documents, stress resistance, punctuality, dedication, activity, increased efficiency, easy learning, the ability to quickly find and remember information, a creative approach to work, reliability, the ability to work in a team, energy, positivity, ability to look for a way out of impasses, attention to detail, diligence, interest in learning and professional self-improvement.

If you want to pay attention not only to your personal qualities, but also to achievements, then it is better to indicate them separately. This can be done in the section where you described previous jobs or in your cover letter.

We will tell you how to check the business qualities of the applicant, what methods to use. We will share sample documents, cheat sheets and tips.

From the article you will learn:

Related materials:

Important business and personal qualities

Business qualities of an employee - the ability to perform labor duties, fixed by the job description. When choosing an employee, be guided by the benefits that he will bring to the organization. Consider personal qualities - they characterize the attitude to work.

Business and personal qualities of an employee: a list

Business qualities

Level of education, literacy, qualifications, specialty; Work experience, labor productivity, previously held positions; Analytical ability, attention to detail, trainability, flexibility; Adaptation to information systems, mathematical mindset; Willingness to work overtime, scrupulousness; Skills of interaction with clients, business communication, planning; Oratory and organizational skills, report preparation skills; Entrepreneurship, the ability to deal with several projects at the same time, work with a large amount of information; Ability to make decisions; Strategic and creative thinking, the desire for self-improvement; Ability to negotiate or correspond, negotiate, express thoughts, find a common language; Ability to teach, work in a team, win over people, convince; Good external data, diction, physical form.

Personal qualities

Accuracy, attentiveness, diligence, discipline, organization, responsibility, punctuality; Activity, perseverance, ambition, determination, initiative, conflict-free, politeness, sociability, charm, balance; Integrity, devotion, adherence to principles, honesty; Self-control, patience, independence, stress resistance; Energy, enthusiasm.

The business qualities of a person directly depend on the personal ones - they are closely interconnected. When selecting a candidate for a vacant position, make a list of required and secondary abilities and traits.

An employee with what qualities and competencies can become a mentor

If the applicant has entered more than 5 characteristics in the resume, this means that he is not able to make a choice. The standard "punctuality", "performance", "responsibility" have become commonplace, so ask what the employee means by them.

Memo to HR: what the handwriting on the resume says about the applicant

Pay attention to such business qualities of an employee as "motivation to work", "self-control", "professionalism". Applicants often embellish skills and abilities. To verify the honesty of the information, ask to illustrate the specified characteristics. People who voice conflicting qualities should be eliminated immediately. If they are not able to determine the characteristics, do not expect high performance from them.

Negative personal and business qualities of a manager

Ask applicants to write down negative business qualities for a resume, but don't expect honesty. Be lenient if the candidate does decide to complete the column. Some of the negative characteristics help in the work.

Negative business qualities of a person: a list

• hyperactivity, restlessness;
• excessive emotionality, resentment;
• greed, impudence;
• addiction to gossip;
• revenge;
• inability to lie, straightforwardness;
• inability to work in a team;
• lack of work experience or education;
• lack of sense of humor;
• bad habits;
• self-confidence;
• modesty, shyness;
• poor communication skills, conflict.

The applicant who entered the negative business qualities of a person is honest and reckless at the same time. If you want to know possible problems with it, ask them to list them and give examples of when they appeared. Give the person the opportunity to present negative traits in a favorable light, listen to him. Often they help in work, career advancement.

Projective questions for evaluating an applicant for the position of head of the event organization department

Professional and business qualities of employees in various fields

Be attentive to the assessment of the professional and business qualities of the employee. Do not accept the first person you meet in order to fill the vacancy faster. You need to believe the information contained in the summary, but it should be verified.

Mandatory qualities:

• For employees in the field of promotion: sociability, sociability, ability to work in a team, charm, energy, self-confidence.
• In the field of trade: skills of interaction with clients, flexibility of thinking, ability to negotiate, quick response, politeness, activity.
• personal and businessleadership qualities: organizational skills, the ability to find a common language and work in a team, conflict-free, resourcefulness. Charm, quick decision-making, attentiveness, poise are valued.
• Specialist strengths working with large amounts of data: attention to detail, quick learner, accuracy, organization.
• Professional, personal and business qualities of secretaries: business communication and customer interaction skills, literacy, negotiation skills, business correspondence, the ability to perform several tasks at the same time. External data, tact, balance are important.

In any field of activity, responsibility is useful. But the candidate, writing these qualities in the resume, does not always take them seriously. Some people don't understand what they mean. They notice who is wearing what, but they lose sight of important nuances in their work, they do not respond to criticism, and they confuse responsibility with efficiency.

Business Attribute Profile: Example Profile of an Ideal Risk Manager Candidate

Evaluation of the business qualities of an employee

Evaluate the business qualities of an employee before employment, so as not to waste money and time testing unsuitable candidates. If the organization does not have a specialist who can identify the personal and professional qualities of personnel, contact specialized centers for assessing and appraising personnel.

Decide on the evaluation criteria - rely on business qualities. To be effective, focus on the characteristics needed for the position. To be confident in an employee, consider personal qualities. Conduct an assessment by ranking the candidates. Put + and - according to certain criteria.

Which assessment methods to choose

Method 1. Letters of recommendation. Before reviewing the recommendations, clarify the reasons for leaving the previous organization. After that, look at what the employer writes about the person, what moral and business qualities he indicates. Ask a few leading questions to see if the information is correct. For example, ask if the applicant asked for a good testimonial. Of course, few people will answer honestly, but if you observe the reaction to the question, you will be able to draw the right conclusions.

1. Before the dismissal, a conflict arose between the employee and the employer.
2. The manager did not want to let the employee go, so he wrote badly about him.
3. The employee was friends with the manager, respectively, he received an ideal characteristic, which he does not correspond to.

The business qualities of an employee for characterization can be clearly embellished or underestimated. Take into account the information, but double-check it in other ways. You will spend time on this, but the risk of accepting an employee with whom you will have to part because of the inconsistency of his business qualities with the position will be minimized.

Method 2. Tests. Testing will help you evaluate business qualities. But you need to understand that the results can be false. Use proven psychological questionnaires or order the development of individual test options. Do not evaluate candidates using online methods - they often make serious mistakes.

Keirsey's Leadership Inventory

Method 3. Interviews. If you decide to assess business qualities at an interview, prepare questions in advance, for example:

• List your business qualities.
• What task or skill have you recently learned? What did they do for this?
• Tell me about a time when you did more than what was required at work.
• If your best friend were sitting next to you right now, what quality of yours did he call the best?
• If you could change one thing about your approach to difficulty, what would it be?
• How would your manager describe you in 3-5 words?
• What motivates you in your professional field?

Compose questions so that the answer to them demonstrates those business qualities that you consider mandatory in your work. If a person talks a lot, but at the same time speaks out of business, beware. This is a bad quality for absolutely all workers - they talk a lot and do little.

Method 4. Non-standard methods. Assess personal and business qualities in a new way. Get creative. Ask the applicant. Be prepared for the fact that some candidates do not understand styles and compositions, so they will name the songs. Correct them correctly, but take note of this. As a rule, their overall development leaves much to be desired. During the interview, ask the applicant to describe any picture or compose a story based on it. It is important that animals or other symbols appear, because on the basis of them you will interpret the results, evaluate personal and business characteristics.

Method 5. Exams. In exams, business abilities can only be assessed hypothetically. It is important that the person demonstrates them, so use additional diagnostic methods.

Method 6. Role-playing games and cases require tasks to be completed. Offer to complete "unused" tasks. Otherwise, the person will respond quickly and correctly, but will not demonstrate true business ability.

You can be an incredibly cool specialist and even a guru in some narrow field, but what's the point if the personal qualities for the resume were chosen incorrectly or completely forgotten about? It would seem: they should look at work experience, and the business qualities of an employee for a resume are already secondary. In fact, how you present yourself in the “personal qualities” column can become life-changing.

Before proceeding to the consideration of the qualities that the employer needs, a little advice: forget in the templates in the form of the words "purposefulness", "quick learner", "work for the result". This is great, but so old. Even if you want to write such qualities, let them not be the only ones on the honorary list. From the scarcity and stereotyped presentation, your characterization, as a future employee, will definitely not benefit.

Let's start with the general advice of professional HR specialists. In order not to waste their precious time on an interview not “Toy” or not “Togo”, they will definitely pay attention not only to work experience, but also to personal qualities. And here is what the HRs themselves advise:

• You can really appreciate yourself as a specialist, but you don’t need to indicate more than 5 personal qualities
• The qualities of an employee for a resume are indicated based on the position. We will write about this in more detail. But, for starters: an employee of a grocery warehouse will not need charisma when performing his direct job duties.
• You can humor, but only if you are not applying for a leadership position. You can most often find out about the preferences of the employer in the job description.

The positive qualities of a person for a resume should correspond to the job responsibilities. That is why we have prepared a list of positions and personal characteristics for them.

Examples of business qualities for employees by specialty

Example #1: accountant. A lot depends on this person. Sometimes, even the life of the company depends on him and his ability to properly manage money.

Strong professional qualities of an accountant, which are important to indicate: stress resistance, perseverance, learning ability, loyalty, responsibility, non-conflict. And not just because we put stress resistance in the first place. Carrying out cash transactions of a company with a turnover of a million - why not a cause for stress? If the turnover is smaller, the nerves are safer and the sleep is stronger.

Example #2: Sales manager. The more you can sell, the better. The more new customers it attracts, the more confident the company will develop. Yes, the life of the company largely depends on the sales manager. True, not always the representatives of this position are rewarded with decent wages. But we will only talk about the good, and only about professional sales managers, for whom it is important to indicate the following qualities of an employee for a resume:

Sociability, stress resistance, presentable appearance, well-delivered speech, learning ability, responsibility. In the case of the sales manager, we put communication skills in the first place. True, after all, what kind of sales can there be if the manager does not know how to start a conversation, and even more so, “lead” a conversation with a potential client to the result necessary for the company?

Example #3: Secretary. For some reason, there is a stereotyped opinion that the secretary is an exceptionally attractive appearance. And she, including, but on the shoulders of the secretary, depending on the needs of the company, lies a lot of complex routine tasks.

Personal qualities in a resume for a secretary: competent speech, attractive appearance, diligence, responsibility, perseverance, ability to work in a team, non-conflict. And here is the destruction of the pattern: the primacy of "literate speech."

Secretaries must be able to win over every visitor, whether it is an applicant for some position in the company or a potential business partner. The secretary is the first to create a general impression of the company. Have you met secretaries who could not say two words? If you met, you understand exactly why competent speech is so important.

Here we “walked” through one of the most common vacancies that appear daily on the Internet in the amount of several tens and even hundreds.

And why not pay special attention to IT-specialists?

The professional skills of IT specialists are especially valuable today. Many companies need unrealistically cool specialists who can catch up and overtake competitors, while increasing the company's income by several times.

Here is what IT professionals most often write about themselves in their resumes:

• Analytical mind
• industriousness
• Skill to work in team
• Ability to work with a large amount of information

Diligence, as it seems to us, is approximately the same pattern as “commitment” with “the ability to work for results. It is not diligence that potential employers want to see in the column of personal qualities of their future IT specialist. Do you want to know what they want to see?

And here's what:

• Independence
• Initiative
• Stress resistance
• Energy
• A responsibility
• Skill to work in team
• Attentiveness
• Mobility
• Creativity

Here's a to-do list.

Business qualities for an IT specialist resume, as you can see, absolutely do not matter. In the first positions: independence and initiative.

True, what employer wants to get an IT specialist into their team, who will have to be constantly monitored or adjusted and reminded of something? Moreover, the IT-sphere is one of the few where narrow specialization does not allow the management to influence the result in any way.

So it turns out that an IT specialist should be independent, enterprising (where without it), creative, etc. Stress resistance is a plus for the karma not only of the IT specialist, but of the entire company. In this work, one rarely manages without stressful situations, and deadlines cannot be missed, it is undesirable to demonstrate one's emotions and lose a client - like the collapse of one's own and corporate reputation.

And here is a list of qualities that IT professionals rarely indicate in their resumes:

• Charm
• Bravery
• Eloquence
• forethought
• Strength of character
• Skepticism

It seems to us that most of this list is very important personal characteristics for a resume. Especially if you want to get into the creative team. Why not indicate courage and charm? In dealing with customers and employees, these qualities will not be superfluous. True, everything should be in moderation.

Universal positive qualities for any resume

And finally, about the universal qualities that HR specialists recommend indicating in their resume without reference to the position and its requirements:

• Fast learner
• Honesty
• Initiative
• Stress resistance
• No bad habits

This is such a small but versatile set. You can take note of it, but do not forget to indicate the personal qualities that the future employer expects from you.

And writing the right one is very simple: put yourself in the place of this employer. Think about what kind of specialist you would like to see in your team? The right qualities of an employee for a resume are not templates. Do you want to be paid attention to you? Then pay special attention to the column "personal qualities", and the position will be yours, we are sure.

What can be the business qualities of an employee, the list that should be followed? The list is certainly long and varied. At present, it is up to the employer to assess the actions of any employee, his level of professionalism, strengths and business qualities. This becomes a perfect task, helping to form a workable team and significantly increase labor efficiency. But on the part of the employee himself, their list helps not only to create a competent resume sent when looking for a job, but also increases the chances of other potential job seekers in the employment process.

The personal qualities of employees can be divided into 2 large categories: personal, which are initially innate and develop at the stages of the formation of the person himself, and professional, which are acquired in the process of work and come with experience. A skillful combination of both, and constant work on oneself provide a unique opportunity for career growth and a good location for management. Let's look at these categories in more detail.

Professional qualities of an employee

Of course, in its standard sense, this list can be huge, and the criteria that a manager uses when evaluating a particular employee can differ significantly depending on the positions held, the functionality assigned to employees, and the tasks assigned to them.

But let's try to collect their frequently occurring positions in a single list.

1. Self confidence. This is an acquired quality that gives a clear awareness of the impeccable performance of one's functions and a kind of basis for further decision-making.
2. Excellent knowledge of the features and technology of work, ways to improve it. It is developed with incoming experience and due to one's own interest in the relevance of production changes.
3. The ability to choose the right means and real methods to achieve the best results.
4. Creativity. Determination of an approach to an established production process from an updated side and the opportunity to look at it in a different, non-standard way.
5. Stress resistance. This is the ability to show restraint of one's own reaction in relation to the situation or actions of employees.
6. Planning your own workflow in relation to efficiency and combining it with the work of the entire team.
7. Emotional balance. The lack of a vivid reaction to what is happening and the regular maintenance of calm in conflict issues. It is developed over time in the stability of emerging situations.
8. Striving for victory. A constant desire to achieve the best performance in relation to other employees in similar positions in the organization.
9. Distribution of powers and responsibilities. The ability to prioritize assigned tasks and delegate part of the authority to the team with their subsequent control.
10. A clear and tough solution to operational issues. In the process of well-established work, non-standard situations arise that require timely identification and resolution, and here only actual actions are needed.
11. Severity and justice to their own actions and actions from outside. Ability to evaluate performance.
12. Organization of personnel work. The ability to professionally organize the process of activities so that each of the employees clearly understands their tasks and strives for their effective execution.

Personal qualities of employees

These are aspects of human life that are formed individually, developing every year. They affect not only family relations, everyday life and friendly contacts, but also work processes.

1. Skill to work in team. Of course, this is very important when the team, as a whole, is set to achieve results, to organize their work without conflicts and in a pleasant positive way with other employees.
2. Fairness and honesty. This is a guarantee of the right attitude and the opportunity to demand the same attitude towards yourself.
3. Ability to listen to other people's opinions, accept advice and recommendations. You need to understand that not always the decision made can be the only true and correct one, and a look from the outside is sometimes able to most effectively assess the situation. It is important to simply accept such help.
4. Adequate perception of criticism from the outside. Do not think that the criticizing person is absolutely negative towards you. Perhaps this is just a method to show real results of activity and increase their level. Most of these criticisms bring positive results.
5. Ability to defend own decisions and interests. In industrial disputes based on evidence and facts, it is important to correctly convey the performance indicators of one's activities.
6. Principle. This is a quality that helps to defend one's own point of view.
7. The ability to keep a given word. Such a position convinces of responsibility and the opportunity to rely on your candidacy, confirming once again that you are a good worker.
8. Showing tact. This is the ability with which it is possible to build better relationships in the team.
9. Decisiveness and perseverance. Such innate qualities allow you to defend your own position and convince management of the correctness of your decisions.

Evaluation of the business qualities of employees for the first time occurs when they are hired. It is here, during the interview process, that the head of the organization considers your candidacy positionally, mentally applying these qualities to the future functionality of the job. And a little later, by conducting regular assessments, it helps to assess the correspondence of abilities to the position held. The assessment process also addresses a number of key issues:

• the most relevant place in the organizational structure is determined, for more effective use of the strengths of the future employee;
• if necessary, develops a program of individual development of employees;
• methods of possible motivation are determined;
• the satisfaction of the staff from their duties is considered.

On the one hand, such a process helps to actively collect all the necessary information to study the level of professionalism of an employee and the possible organization of his training, and on the other hand, it increases his motivation and develops the basis for future material incentives.

There are several stages of business appraisal of personnel:

• collection of preliminary information about the activities and results of the employee's work in production;
• compiling the main questions for the evaluation conversation with the employee;
• conducting interviews and evaluating the responses to the assessment questions asked;
• formation of an opinion at the expert level and transfer of data to a special commission;
• adoption of individual solutions to the proposals put forward.